Supervisor - Processing Operations

3 weeks ago

Cape Town, Western Cape, South Africa South African Reserve Bank Full time

The purpose of this position is to provide supervision within the Note Processing Section of the Cape Town Cash Centre, of the South African Reserve Bank (SARB), to ensure efficiency in the processing of banknotes and the destruction of soiled notes, in line with set standards, procedures and service level agreements.

Detailed Description
Supervise the team's administrative processes and ensure the accuracy and completeness in the record-keeping.

  • Supervise quality, facilitate the delivery of the sectionspecific outputs as well as optimise and manage section resources (including banknote processing machines and people).
  • Ensure the adherence to controls, established practices and the given processes, rules and regulations by self and note processors, ensuring compliance with standards, policies and other guidelines.
  • Supervise and review the work by team members to ensure the accuracy and completeness of the information integrated with the National Cash Management Solution.
  • Diagnose problems and choose or modify routines to deal with them, displaying the ability to provide solutions for problems within a defined context.
  • Engage with internal stakeholders, displaying the ability to deliver a coherent and convincing message.
  • Propose and implement the refinement and continuous improvement of systems, tools, methods and processes in own area.
  • Plan work for self and banknote processors in the team, using discretion in defining and prioritising work for the team.
  • Evaluate own performance against given criteria and identify and address taskspecific learning needs.
  • Take responsibility for managing the performance and development of the team.
Job Requirements
a National Diploma in Business Management (NQF 6) or an equivalent qualification; and
- three to five years' experience in a cash-handling environment, with at least one year of supervisory experience.

Additional requirements include:
- verbal and written communication skills;
- a drive for results;
- problem-solving skills;
- service and stakeholder focus;
- planning and organising skills;
- attention to detail;
- flexibility; and
- computer literacy.
How To Apply

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**The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.

Ms Zani Mashinini

Divisional Head:
Centres of Excellence
**Human Resources Department
Currency

  • ZAR
  • Amount of Travel
  • Work At Home

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