Driver Salesman

2 weeks ago

Durban, KwaZulu-Natal, South Africa RCL FOODS Careers Full time

RCL Foods is recruiting for a driven, highly energized and customer focused
Driver Salesman within the baking business unit.

This role will be based in
Durban and reporting to the Sales Manager.

This role is a
Permanent role.

Duties & Responsibilities:

Dress and Vehicle Duties

  • Wear and make use of the prescribed PPE clothing and equipment.
  • Maintain a clean vehicle to ensure high levels of hygiene standards at all times
  • Ensure driving compartment is clean and safe according to requirements for a work station in terms of
the Occupational Health and Safety Act

  • Due to customer interactions, driver to be neat and wellpresented, with good hygiene standards
  • Checks his vehicle according to the checklist specified by the company
  • Enter any faults onto the checklist.
  • Sign the checklist as acknowledgement of the vehicle condition
  • Faults of a serious nature to be reported to the supervisor and the vehicle to be sent immediately to the
workshop

  • Arrange a replacement vehicle if the repair will take a longer time to repair
  • Adherence to the statutory rules of the road, thereby ensuring the safety of himself, his passengers and
other road user vehicles.

  • Immediately report any theft of vehicle, fuel or equipment or damage to vehicle to Logistics Manager
  • Immediately report damage to third party vehicles or property to Logistics Manager
  • Accidents must be handled in terms of the company laiddown procedures for damage, injuries and death
Stock and Loading

  • Check that actual stock loaded matches the orders placed.
  • Discrepancies are noted and brought to the immediate attention of the Despatch Supervisor
  • Once satisfied that the load is accurate, the driver to sign acceptance of the stock i.e., Loading Sheet
  • Check number of crates on load and sign acknowledgement of amount that must be returned
  • Check that vehicle has been safely loaded to ensure road safety is not compromised
  • Inspect quality of stock being loaded and report any problems immediately to the relevant authority
  • If no choice but to proceed with delivery of substandard stock, customer to be made aware of this fact
and not force customer to purchase the goods.

  • Driver to assist with loading as and when required
Van Assistants

  • Driver to take responsibility for and supervise van assistant
  • Ensure van assistant is present at work and if not, arrange a replacement through the correct
procedure

  • Ensure van assistant is presentable and deals with customers appropriately
  • Train and coach van assistant to ensure he is meeting company standards
  • Report performance problems with van assistant to the Route Controller/Supervisor
  • Create a harmonious working relationship with the van assistant
Sales and Customers

  • Always be friendly, helpful and respectful towards customers
  • Look for opportunities to increase daily sales by increasing sales to current customers and by gaining
more customers

  • If potential new sales area, driver to report to supervisor and sales manager to investigate further
  • Any potential or actual customer losses to be reported to supervisor. Every attempt to be made to win
back the customer and supply market information, be proactive on route

  • Report any issues that may affect company service levels such as serious delays, difficult unloading
conditions or other such problems

  • Driver liaises with customers daily to ensure that customer service levels are maintained and that
customers are retained on their routes.

  • Driver to implement promotions with customers as and when required.
Deliveries

  • Driver to ensure that the stock delivered to customer is according to the customer's order
  • Where sales are being exceeded against orders, the driver to be aware of stock levels at all times to
ensure all customers on the route are supplied with their order

  • If sales exceed actual amounts on truck, arrangements to be made via cell phone for replenishment of
stock, either by means of an alternative vehicle or by returning to the bakery

  • Should further stock not be available, apologize to customers that are shortdelivered
  • All customers to receive their order but where this is not possible, at least some of their order
  • Secure orders for the following day's delivery and give the orders timeously to the sales department
  • Ensure all crates delivered, are recovered and returned to Sunshine Bakery premises on the same day
  • Driver to deliver or collect other items/products to or from customers
  • Collect finished products from other bakeries/drivers and delivering to the customer when there is a
breakdown

  • Transporting personnel, material and equipment to / from specific locations
  • Perform crate recovery task
Transactional Duties

  • Secure and safeguard cash, paperwork and company stock. Make use of vehicle safe at all times
  • Immediately deposit cash in vehicle safe on receipt of it
  • Be vigilant in regard to counterfeit notes or fraudulent activities
  • Be aware of possible robbery attempts

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