Driver Salesman

**RCL Foods** is recruiting for a driven, highly energized and customer focused **Driver Salesman **within the baking business unit.

This role will be based in **Durban **and reporting to the Sales Manager.

This role is a **Permanent role.**

**Duties & Responsibilities**:
Dress and Vehicle Duties
- Wear and make use of the prescribed PPE clothing and equipment.
- Maintain a clean vehicle to ensure high levels of hygiene standards at all times
- Ensure driving compartment is clean and safe according to requirements for a work station in terms of
the Occupational Health and Safety Act
- Due to customer interactions, driver to be neat and well-presented, with good hygiene standards
- Checks his vehicle according to the checklist specified by the company
- Enter any faults onto the checklist.
- Sign the checklist as acknowledgement of the vehicle condition
- Faults of a serious nature to be reported to the supervisor and the vehicle to be sent immediately to the
workshop
- Arrange a replacement vehicle if the repair will take a longer time to repair
- Adherence to the statutory rules of the road, thereby ensuring the safety of himself, his passengers and
other road user vehicles.
- Immediately report any theft of vehicle, fuel or equipment or damage to vehicle to Logistics Manager
- Immediately report damage to third party vehicles or property to Logistics Manager
- Accidents must be handled in terms of the company laid-down procedures for damage, injuries and death

Stock and Loading
- Check that actual stock loaded matches the orders placed.
- Discrepancies are noted and brought to the immediate attention of the Despatch Supervisor
- Once satisfied that the load is accurate, the driver to sign acceptance of the stock i.e., Loading Sheet
- Check number of crates on load and sign acknowledgement of amount that must be returned
- Check that vehicle has been safely loaded to ensure road safety is not compromised
- Inspect quality of stock being loaded and report any problems immediately to the relevant authority
- If no choice but to proceed with delivery of substandard stock, customer to be made aware of this fact
and not force customer to purchase the goods.
- Driver to assist with loading as and when required

Van Assistants
- Driver to take responsibility for and supervise van assistant
- Ensure van assistant is present at work and if not, arrange a replacement through the correct
procedure
- Ensure van assistant is presentable and deals with customers appropriately
- Train and coach van assistant to ensure he is meeting company standards
- Report performance problems with van assistant to the Route Controller/Supervisor
- Create a harmonious working relationship with the van assistant

Sales and Customers
- Always be friendly, helpful and respectful towards customers
- Look for opportunities to increase daily sales by increasing sales to current customers and by gaining
more customers
- If potential new sales area, driver to report to supervisor and sales manager to investigate further
- Any potential or actual customer losses to be reported to supervisor. Every attempt to be made to win
back the customer and supply market information, be proactive on route
- Report any issues that may affect company service levels such as serious delays, difficult unloading
conditions or other such problems
- Driver liaises with customers daily to ensure that customer service levels are maintained and that
customers are retained on their routes.
- Driver to implement promotions with customers as and when required.

Deliveries
- Driver to ensure that the stock delivered to customer is according to the customer’s order
- Where sales are being exceeded against orders, the driver to be aware of stock levels at all times to
ensure all customers on the route are supplied with their order
- If sales exceed actual amounts on truck, arrangements to be made via cell phone for replenishment of
stock, either by means of an alternative vehicle or by returning to the bakery
- Should further stock not be available, apologize to customers that are short-delivered
- All customers to receive their order but where this is not possible, at least some of their order
- Secure orders for the following day’s delivery and give the orders timeously to the sales department
- Ensure all crates delivered, are recovered and returned to Sunshine Bakery premises on the same day
- Driver to deliver or collect other items/products to or from customers
- Collect finished products from other bakeries/drivers and delivering to the customer when there is a
breakdown
- Transporting personnel, material and equipment to / from specific locations
- Perform crate recovery task

Transactional Duties
- Secure and safeguard cash, paperwork and company stock. Make use of vehicle safe at all times
- Immediately deposit cash in vehicle safe on receipt of it
- Be vigilant in regard to counterfeit notes or fraudulent activities
- Be aware of possible robbery attempts