Audit and Confirmation Support Graduate

2 weeks ago


Midrand, Gauteng, South Africa CaseWare Africa Full time

If you want to:

  • Make proactive client success calls to ensure that all clients are satisfied
  • Assist in testing new software and templates
  • Partake in knowledge sharing, and the creation of regular
  • Frequently Asked Questions presentations, and proactively inform team leaders and managers of product and client trends
  • Follow up on outstanding bank confirmations
  • Enable client satisfaction by making proactive support calls;
  • Develop knowledge resources to enable knowledge sharing with the team and clients; and
  • Achieve active engagement/participation during all knowledge sharing sessions.

And you have:

  • Excellent academic achievements within the specified qualification.
  • At least 1 year working experience

And these essential skills:

  • Good understanding of auditing and financial environment and processes
  • Highly computer literate with an interest in Software and IT
  • Technical troubleshooting and problemsolving skills;
Communication skills (verbal and written); and
Microsoft Office.

  • Experience in customer support environment (desirable)
  • Focused, customer and results oriented, driven by excellence.
  • Effective communicator at all levels.
  • Ability to work in a fastpaced, high pressured and collaborative environment.
  • Ability to effectively manage time, prioritize tasks and learning as well as work within deadlines with little supervision.
  • Good interpersonal and ability to collaborate with others.
  • Demonstrate ability to show initiative.
  • Great attention to detail.


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