Telephonist: Online Campus

2 weeks ago

Cape Town, Western Cape, South Africa SACAP Full time

SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology.

We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online.


SACAP is looking for a reliable and professional Telephonist, for our online campus, to manage incoming calls and provide general administrative support.

The Telephonist will be the first point of contact for callers, directing them to the appropriate department or individual. Excellent communication skills, a friendly demeanour, and strong organizational abilities are essential for success in this role.

Responsibilities:

  • Answer incoming calls in a courteous and professional manner.
  • Greet callers warmly and ascertain the nature of their inquiry.
  • Direct calls to the appropriate person or department.
  • Take and relay messages accurately.
  • Provide basic information to callers as needed.
  • Handle inquiries and resolve minor issues when possible.
  • Adhere to company policies and procedures regarding confidentiality and professionalism.
  • Assist with other duties as assigned by management.

Qualifications and Experience:

  • Grade 1
  • Previous experience in a similar role.
  • Proficiency in basic computer skills.
  • Preferred Experience:
  • Experience with multiline phone systems.
  • Familiarity with Microsoft Office Suite or similar software.

Skills & Personal Attributes:

  • Excellent verbal communication skills.
  • Professional and courteous demeanor.
  • Strong organizational abilities and attention to detail.
  • Ability to multitask and prioritize tasks effectively.
  • Ability to remain calm and composed under pressure.
  • Flexibility to adapt to changing priorities and work schedules.
  • Punctuality and reliability.

Operating Hours:

This is a full-time position operating from Mondays to Fridays*: Monday - Thursday: 08:30 - 17:00 Friday: 08:30 - 16:00
- *Due to the nature of this role, there will be a need to work flexible hours to the extent to which it is reasonably necessary to perform the duties of this position._

**Applications close by Friday 28 June 2024, 16:00pm

  • Campus Manager: Online Campus

    2 weeks ago

    Cape Town, Western Cape, South Africa SACAP Full time

    The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications.Responsibilities:The Campus Manager: Online Campus, will be responsible for the following areas:Manage the virtual campus and ensure a high level of...

  • Campus Head

    2 weeks ago

    Cape Town, Western Cape, South Africa Capsicum Culinary Studio Full time

    Division TertiaryBusiness Unit Capsicum Culinary StudioMinimum experience Mid-SeniorCompany primary industry HospitalityJob functional area OtherLOCATION:Cape TownOVERALL PURPOSE OF THIS JOB:The overall purpose of the Campus Head is to lead the key stakeholders and operations at Capsicum Culinary Studio & IIE School of Hospitality and Service Management at a...

  • Head of Learning and Teaching onl Campus

    2 weeks ago

    Cape Town, Western Cape, South Africa SACAP Full time

    The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications.SACAP is looking for a Head of Learning and Teaching (HOLT) for the Online Campus. The Head of Learning and Teaching is responsible for the learning...

  • Student Wellness Advisor cpt Campus

    2 weeks ago

    Cape Town, Western Cape, South Africa SACAP Full time

    The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications.SACAP is looking to employ a Student Wellness Advisor for the Cape Town Campus. This role will provide a full range of psychosocial support and...

  • Full-time Educator cape Town Campus

    2 weeks ago

    Cape Town, Western Cape, South Africa SACAP Full time

    SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online.SACAP is looking for a full-time...

  • Admissions Officer_Online Campus

    2 weeks ago

    Cape Town, Western Cape, South Africa South African College Of Applied Psychology Full time

    The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications.SACAP is looking for an Admissions Officer for the ONL (Online) Campus based at Head Office in Claremont; who is responsible for selling SACAP...

  • Lecturer in Civil Engineering

    2 weeks ago

    Cape Town, Western Cape, South Africa Kontak Recruitment SA Full time

    Cape Town, Western Cape - Education Lecturer in Civil Engineering (JB3289)Cape Town, Western CapeSalary: Per hour, competitive and commensurate with qualifications and experienceEmployment Type: Fixed-Term Contract/Independent ContractorThe Lecturer will be based on CampusWe are seeking a qualified and experienced Lecturer in Civil Engineering to join our...

  • Lecturer:tourism

    2 weeks ago

    Cape Town, Western Cape, South Africa Educor Full time

    Lecturer: Tourism (JB3285): Cape Town, Western Cape - EducationLecturer:Tourism (JB3285)Cape Town, Western CapeSalary: Competitive hourly rate commensurate with qualifications and experience Employment Type: Fixed-Term Contract/Independent ContractorThe Lecturer will be based on CampusQualifications:Bachelor's Degree in Tourism OR National Diploma in...

  • Lecturer in Electrical Engineering

    2 weeks ago

    Cape Town, Western Cape, South Africa Educor Full time

    Lecturer in Electrical Engineering (JB3287): Cape Town, Western Cape - Education Lecturer in Electrical Engineering (JB3287)Cape Town, Western CapeSalary: Per hour, competitive and commensurate with qualifications and experienceEmployment Type: Fixed-Term Contract/Independent ContractorThe Lecturer will be based on CampusQualifications:Bachelor's Degree or...

  • Student Marketeer 2024

    2 weeks ago

    Cape Town, Western Cape, South Africa Red Bull Full time

    Company DescriptionRed Bull Student Marketeers are part of the most dynamic and empowered brand and product ambassador program in the world. They understand Red Bull's target group and are responsible for driving the brand image and product understanding on their campus and in their region. The goal of the Student Marketeer program is to reach new consumers,...

  • Lecturer in Human Resource Management/hrm

    2 weeks ago

    Cape Town, Western Cape, South Africa Educor Full time

    Lecturer in Human Resource Management/HRM (JB3282): Cape Town, Western Cape - EducationLecturer in Human Resource Management/HRM (JB3282)Cape Town, Western CapeSalary: Competitive hourly rate commensurate with qualifications and experience Employment Type: Fixed-Term Contract/Independent ContractorThe Lecturer will be based on CampusWe are seeking a dynamic...

  • Pr and Events Co-ordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa IIE MSA and IIE Varsity College Full time

    Direct Reporting Line:Head: Student ExperienceVarsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Admissions Officer onl Campus

    2 weeks ago

    Cape Town, Western Cape, South Africa SACAP Full time

    The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications.SACAP is looking for an Admissions Officer for the ONL (Online) Campus based at Head Office in Claremont; who is responsible for selling SACAP...

  • Student Administrator

    2 weeks ago

    Cape Town, Western Cape, South Africa SACAP Full time

    The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications.SACAP is looking for a Student Administrator for the Online Campus, based nationally at either of SACAPs' Cape Town, Durban, Johannesburg or...

  • Academic Administrator Online

    2 months ago

    Cape Town, Western Cape, South Africa Jobking Full time

    Job DescriptionA Private Education provider is seeking to employ an Academic Administrator for their campus in Cape Town.Roles and Responsibilities:Maintenance and update of academic data and records:Keep all course material currentMaintain and update student record cardsControl and update class registersUpdate knowledge base of institutes, professional...

  • Student Wellness Advisor

    2 weeks ago

    Cape Town, Western Cape, South Africa SACAP Full time

    The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications.SACAP is looking to employ a Student Wellness Advisor for the Online Campus, preferably based in Durban, Cape Town, Pretoria or Johannesburg. This...

  • Student Advisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Varsity College Full time

    Direct Reporting Line:Head: Student RecruitmentJoin our dynamic team at The IIE's Varsity College as a Student Advisor We have an exciting opportunity for a motivated individual to make a positive impact on the lives of prospective students. As a Student Advisor, you will play a crucial role in student recruitment and engagement.Reporting to the Head:...

  • Head: Academic

    2 weeks ago

    Cape Town, Western Cape, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    Direct Reporting Line:Campus HeadVega School is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the...

  • Hiring Now

    2 weeks ago

    Cape Town, Western Cape, South Africa Embassy Summer Full time

    Embassy Summer International ESL Camp atBoston Tufts UniversityIN-PERSON INTERVIEWS HAPPENING SOON Qualified ESL Teachers & Activity LeadersDate: Monday, March25, 2024 Time: From 9:00 am to 11:00 amWhere: Boston Tufts University, Medford campus. The specific location on the Tufts campus will be emailed to you once you have apply here on line. POSITION...

  • Programme Coordinator: Faculty of Social Work and

    2 weeks ago

    Cape Town, Western Cape, South Africa SACAP Full time

    SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online.SACAP is looking for a Programme...