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Change Manager

3 months ago

Johannesburg, Gauteng, South Africa SyncNodes Full time

Job Summary


To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist change management expertise.


Project Delivery:

  • Liaise with the Change Council to gain approval on projects/change initiatives requested by the various business units (BUs)
  • Assign the project/change initiative to the relevant portfolio manager in order for them to effectively resource the project.
  • Vet the resources assigned to the project by the portfolio manager and approve or decline the proposal.
  • Oversee the development of the project plan, funding approvals through regular discussions with the portfolio manager or project manager.
  • Provide corrective guidance where needed and approve the final recommendations that the project manager will present to the business units.
  • Hold weekly meetings with either the portfolio or project manager to discuss and review progress made, risks and issues identified and where needed, provide guidance and resolution on any relevant matters.
  • Attend project governance meetings, for example, Steering Committees (SteerCo's), Change Councils, etc to maintain oversight of and review the project with all the relevant stakeholders.
  • Review the architectural design proposed for the project/change initiative to ensure that it complies with the principles of scalability, reuse, sustainability, financial feasibility and ensure that the business processes are pragmatic. Any noncompliance to these principles will need to be reworked with the necessary individuals or they will need to liaise with the Sector's Chief Information Officer to provide dispensation. Where a vendor needs to be involved in the particular change initiative, work closely with the project managers to identify the most relevant vendor based on the desired change.
  • Approve and manage the vendors' responsibilities and accountabilities on projects through regular reviews, meetings, steer cos, and other general feedback sessions.
  • Provide feedback on the various change initiatives currently in focus to the Chief Operating Officer (COO) on agreed period basis through oneonone interaction.
  • Provide feedback on a monthly basis for Executive Committee (EXCO) by updating the monthly EXCO report.
  • Attend other Meetings to provide feedback as and when requested to do so by the COO.
  • Provide feedback to any other stakeholders, for example, another General Managing, Project Sponsor etc as and when requested to do so by the stakeholder.
  • To provide a holistic overview of all change projects by collating weekly and monthly progress and performance reports based on submissions from project managers.

Bachelor's Degrees and Advanced Diplomas:
Business, Commerce and Management Studies