Project Change Management Specialist

2 weeks ago

Johannesburg, Gauteng, South Africa Nedbank Full time
Job Requisition Details

REQ#136055

Location: Sandton, Johannesburg

Talent Acquisition: Bongiwe Mchunu

Job FamilyProject, Process and ProductCareer StreamProjectsLeadership PipelineManage Self: TechnicalFAIS AffectedJob Purpose

To provide strategic support for key projects in the Client Value Management department, focusing on project change management, communication planning, and stakeholder engagement.

Key Responsibilities

Communication Planning

  • Develop and implement communication strategies to ensure all employees are informed about the CVM function, goals, projects, and developments.
  • Apply knowledge of best practices in project communication and stakeholder engagement to communication plans.

Stakeholder Engagement

  • Identify and engage product owners and project stakeholders to determine their communication needs.
  • Manage relationships with stakeholders to ensure ongoing expectations are met.
  • Collaborate with different departments to gather information and ensure accurate and timely internal communications.

Content Creation and Management

  • Plan, edit, and write content for various internal communication mediums, such as intranets, newsletters, and email bulletins.
  • Ensure content is engaging, informative, and consistent across all platforms.
  • Apply excellent verbal and business writing skills to communicate with various stakeholders.
  • Prioritize tasks and manage time efficiently within project timelines.

Internal Communications

  • Ensure the project team is well-informed of communications progress, changes, and key decisions.
  • Effectively use internal communication tools and platforms to enhance adoption of changes.
  • Provide tools and materials for managers to cascade messages to their teams.

Monitoring and Reporting

  • Monitor the effectiveness of communication strategies and adjust as needed to ensure communication strategies are effective and reach all employees.
  • Provide regular reports on the status of project communications and the effectiveness of communication.
  • Gather and analyze feedback to improve communication processes.
  • Provide guidance and support related to communications gaps and issues.
  • Report on communication activities and their impact on project goals.
  • Respond to feedback from staff and adjust communication strategies accordingly.
  • Measure the effectiveness of communication efforts and make improvements as needed.

Promoting Corporate Culture

  • Foster a cohesive corporate culture and ensure internal messages are consistent and aligned with the objectives.
  • Facilitate open communication within the organization to promote a positive corporate culture.
  • Organize events and initiatives that enhance employee engagement and morale.

Team Dynamics

  • Contribute to the achievement of team goals.
  • Ensure knowledge management, continuity, and team success through constructive participation in a diverse team and by sharing knowledge with the team.
  • Assist in the institutionalization of change methodology.
Essential Qualifications - NQF Level
  • Matric / Grade 12 / National Senior Certificate
Preferred Qualification
  • Diploma/Degree in Communications or related field
Minimum Experience Level
  • 3 - 5 years plus experience as Project Support Specialist, Communications Specialist or equivalent
Technical / Professional Knowledge
  • Relevant regulatory knowledge
  • Cluster Specific Operational Knowledge
  • Business principles
  • Business terms and definitions
  • Governance, risk, and controls
  • Administrative procedures and systems
  • Data analysis
  • Relevant software and systems knowledge
  • Project Tool Kit
Behavioural Competencies
  • Initiating Action
  • Customer Focus
  • Work Standards
  • Collaborating
  • Technical/Professional Knowledge and Skills
  • Managing Work
  • Continuous Learning

Please contact the Nedbank Recruiting Team

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