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Change Management Specialist
2 months ago
Sanlam Developing Markets (SDM) is a leading financial services provider in South Africa, offering a range of simple and affordable financial solutions to clients. We are seeking a highly skilled Change Management, Communication and Distribution Engagement Forum Lead to drive change management initiatives, orchestrate communication strategies, and oversee the Distribution Engagement Forum.
Key Responsibilities:- Develop and implement comprehensive change management strategies aligned with Distribution objectives and priorities.
- Design and establish the framework and governance structure for managing change initiatives across the Distribution Channels.
- Develop tailored engagement strategies to build support and alignment among stakeholders at all levels.
- Develop and implement communication plans to keep stakeholders informed and engaged throughout the change process.
- Provide leadership development programs and support to equip managers and leaders with the skills, knowledge, and tools needed to lead change effectively.
- Ensure that employees have access to the necessary support, resources, and training to navigate change successfully.
- Conduct regular assessments of organizational readiness for change to identify gaps, barriers, and areas of strength.
- Develop risk mitigation plans and contingency measures to address potential challenges.
- Implement a multi-channel communication approach, utilizing a combination of traditional and digital channels.
- Lead the Distribution Engagement Forum meeting agendas in collaboration with cross-functional teams.
- Maintain a comprehensive log of DEF meeting minutes, action items, and decisions.
- Bachelor's degree or Diploma in change management.
- Certification in communication/journalism will be an added advantage.
- Certification in Project management will be highly advantageous.
- 7+ years' background in a similar position.
- The experience of building targeted content is advantageous.
- Sound understanding of communication practices and procedures.
- Excellent communication skills.
- Ability to multitask and work well under pressure.
- Outstanding organizational and leadership skills.
- Courage - Contributing through others
- Manages complexity - Contributing through others
- Ensures accountability - Contributing through others
- Plans and aligns - Contributing through others
- Cultivates innovation - Contributing through others
- Customer focus - Contributing through others
- Drives results - Contributing through others
- Being resilient - Contributing through others
- Collaborates - Contributing through others
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development, and achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
