Credit Associate Mr Price

2 weeks ago

Cape Town, Western Cape, South Africa Mr Price Group Full time

_purpose_


The Credit Associate will be responsible for the provision of a world class customer experience by actively facilitating the achievement of Mr Price Money's in-store strategic objectives.


_ _

_ key responsibilities_

_ _
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Customer Experience

  • Provide a fast, friendly service by actively seeking out customers to assess their needs and to provide assistance
  • Actively strive for quick complaint resolution and the avoidance of escalation of issues
  • Build and maintain internal and external customer satisfaction.
  • Promote and/or market credit to customers
  • Successfully meet and/or exceed monthly credit targets efficiently
  • Achieve and/or exceed daily sales goal by cross selling and promoting additional products and service
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_ Administration:_

  • Maintain working knowledge of store's policies and procedures
  • Maintain knowledge of current sales, sales promotions and campaign related requirements
  • Efficiently perform department tasks including creating displays and processing transactions
  • Assist store managers/associates to identify and resolve issues in the store
  • Maintains high level of personal integrity (e.g., practices and policies, work, high levels of attendance and personal appearance, schedule, accurate timekeeping records, etc.).

_ __3.

Product:
_**- Provide accurate product information to all customers when needed

  • Enhance product knowledge utilizing resources available
  • Maintain updated knowledge on all product related concepts

_ _

_ requirements_

_ _
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_Education:_

  • Grade12

_ _
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_Experience:_

  • A minimum of 1 years' experience in a similar role

_ _
-
_Knowledge/ Skills:_

  • Selling skills essential
  • Sales experience in the retail industry
  • General administrative skills
  • Knowledge of merchandising and stock management
  • Customer service orientation and focus

_ _
**_ about us_

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