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Head Real Time Payments

3 months ago

Johannesburg, Gauteng, South Africa South African Bankers Services Company Pty Ltd Full time

Job Description:


BankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties.


PURPOSE


You will work with teams (not limited to) Product Strategy Development and Lifecycle Management; Market Development; Business Development; Offering Development; Ideation and Prototyping; Scheme Business Management; Strategic Partnerships; Client Portfolio Management; Product Pricing; Product Management (including Industry Risk Management); Product Change Management and Product Industry Representation).


You will engage with the following stakeholders:

  • Your key stakeholders will be internal stakeholders (Customer Lifecycle Management; Modernisation; Product Service Management; Business Support; Group Payments Product Coordination; Delivery; Shared Services; CEO and Company Executive) and external stakeholders (customers; relevant regulatory bodies; retailers, mobile companies, healthcare and fintechs; decision-makers and influencers e.g., SABRIC, PASA, Government, SASSA etc.).
  • The Head of Rapid Payments Business role will require a presence in Johannesburg and may involve travel to other parts of South Africa, and internationally.

Your key responsibilities include:

  • Develop, lead, drive and deliver sustainable product profitability in the Rapid Payment Business
  • Directly manage the rapid payments (South Africa's national instant payments service) strategy development
  • Be responsible for market and business development, ideation and prototyping, offering development
  • Support client relations and strategic partnerships
  • Manages areas sustainability by actively seeking out global practises to innovate for competitive advantage
  • Develop the functional strategy aligned to group strategy
  • Ensure strategy and goals are cascaded to the team
  • Continuously identify and lead innovation by challenging the status quo of business processes
  • Continuous research, ideation and prototyping
  • Monitor the external environment on an ongoing basis for changes that necessitate modifications to the product
  • Ensure sustainability and growth in profitability in the product.
  • Deliver to RPP Business Case
  • Develop product strategy
  • Deliver on RPP Roadmap and develop new enhancements to the existing product line to ensure products/services create value to the customer
  • Maintain excellent operations and client service for all the products within the business
  • Ensure the strategic planning processes align with market drivers and support a customer focused approach
  • Ensure customers receive a superior business/product service experience
  • Final point of accountability for Change evaluation and approval for the product line
  • Ensure Disaster Recovery and BCP programmes and practices are maintained and tested successfully
  • Pursue the development of strategic partnerships, relationships and alliances
  • Promote a customeroriented focus, advocating customer intimate client relationships, and ensure that we gather customer information that we can translate into services that they want
  • Develop and maintain external relationships with regulators, elected officials and key trade associations

QUALIFICATION / KNOWLEDGE

  • Appropriate tertiary qualification
  • Ability to conceptualise a business case
  • Have a firm understanding of market and industry dynamics
  • Ability to maintain relationships with other powerful industry and business professionals who are directly involved with the business
  • Partnering/influencing skills
  • MBA is considered an asset
  • Required Computer literacy levels

EXPERIENCE

  • Minimum 810 years' experience in related field
  • Proven leadership skills as a senior executive leading a company or major division of an organisation
  • Experience in people management, strategic planning, budgeting, and risk mitigation
  • Broad and comprehensive knowledge of all matters related to the business of the organisation with an eye towards identifying new sales prospects and driving business growth