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Healthcare Administrator

2 months ago

Stellenbosch, Western Cape, South Africa PSG Wealth Distribution Full time

Job description:


The position is a combination of an administration support, data capture, query resolution processes, client liaison and general office support.


Responsibilities:

  • Generate and follow up iComply documentation and update CRM
  • Capturing of:
  • Monthly billing statements
  • Suspensions and reinstatements (including SMS communication to members)
  • Gap claim requirements were not submitted by PSG
  • Weekly checking of the Discovery website on addition of dependant requirements
  • Assist Support Centre Consultants where and when required
  • Backup for Support and Admin Centre staff
  • Resolve complex medical aid claims
  • Follow up and investigate returned postal and other communication and update data base accordingly
  • Attend to specific client servicing needs
  • Assist with special Client and Practice related projects, where required
  • Assist with Wellness Days where required
  • Perform any other additional duties or responsibilities, which reasonably fall within the ambit of the job description, or in accordance with operational requirements of the business

Minimum requirements:

  • Grade 12 / NQF4 qualification
  • 2 years relevant healthcare work experience within the financial services industry
  • Proficient in both spoken and written English and at least one other of the official South African languages
  • Computer literacy (MS Office)

Competencies required:

  • Client centricity
  • Communication skills
  • Attention to detail
  • Team player

Ability to commute/relocate:

  • Stellenbosch,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Education:

  • High School (matric) (required)

Experience:

Financial Services: 2 years (required)

License/Certification:

  • RE 5 Certificate (preferred)
Application Deadline: 2023/04/21

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