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Wellness Assistant
2 weeks ago
Wellness Assistant
Location:
Stores - Durbanville, Western Cape
Department:
Retail - Operations
Reporting Line:
Store Leader**
Job Purpose:
- To deliver exceptional customer experiences in a specialised health environment.
AREAS OF RESPONSIBILITY:
Customer Experience
- Be professional
- Approach all customers, greet, smile and offer assistance
- Identify customer needs in order to provide optimal experience
- Takes responsibility for serving the customer and finding solutions to customers' queries
- Meet customers needs and expectations by asking, listening to and advising customers as to options/services/products available
- Offers alternatives to the customer if merchandise is not available
- Achievement of sales and unit targets
- Knows what new lines and promotions have come into the store
- Specialise in all departments through focussed supplier training and prescribed booklist completion
- Opening & closing procedures are followed
- To ensure all merchandising principles are in place at all times and that every item is ticketed
- Ensure accurate stock counts & checking of product expiry dates
- Cash handling assist at point of sale and with cash ups
JOB SPECIFICATIONS:
- Grade 1
- Relevant diploma / short course qualification (Health and wellness modality / Effective selling (retail) / Product specific knowledge) and/or Minimum 3 years retail sales experience (2 years industry specific)
- Fully computer literate
- Very good written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours
- Competency Assessment Achieved
OFFER:
- Remuneration based on a 'cost to company' model and performance incentives.
- All permanent team members are required to join the company's provident fund and risk benefit.
- Medical aid options are available.
- 20 days annual leave
- Birthday leave
- Team member discounts on instore and online purchases
- Ongoing learning and development through our inhouse Wellness Training Academy and supplier training.
- Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)
TO APPLY:
Pay:
R5, R9,000.00 per month
Education:
- Bachelors (required)
License/Certification:
- Qualification in Complimentary medicine (required)
Ability to Commute:
- Durbanville, Western Cape (required)
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