Customer Service Associate

1 week ago


Cape Town, Western Cape, South Africa Initiate international Full time
Are you passionate about sports and fluent in French? Do you thrive in a dynamic and fast-paced environment? Join our team in Cape Town as a Customer Service Associate specializing in French support for our exciting sports betting platform

Responsibilities:

-
French Language Support:

  • Assist Frenchspeaking customers with inquiries, accountrelated issues, and provide information about our sports betting services.
-
Product Knowledge:

  • Become an expert in our sports betting platform, understanding features, promotions, and ensuring accurate information is provided to customers.
  • Stay uptodate with the latest sports events and odds to assist customers effectively.
-
Problem Resolution:

  • Investigate and resolve customer issues promptly, ensuring a positive resolution for all parties involved.
  • Collaborate with other departments to escalate and resolve complex cases
-
Communication:

  • Maintain clear and effective communication with customers, delivering information in a professional and friendly manner.
  • Collaborate with the broader customer service team to share insights and improve overall service quality.
-
Compliance:

  • Adhere to company policies, guidelines, and industry regulations to ensure a secure and fair gaming environment for customers.

Qualifications:

  • Fluent in both written and spoken French.
  • Excellent communication skills in English.
  • Previous customer service experience, preferably in the gaming or sports betting industry.
  • Strong problemsolving abilities and attention to detail.
  • Enthusiastic about sports and knowledgeable about various sports events.

Additional Information:

  • Competitive salary and benefits package.
  • Opportunities for career growth within a rapidly expanding industry.
  • Fun and dynamic work environment with a passionate team.
  • Training provided to ensure familiarity with our sports betting platform.
If you are a French speaker with a passion for sports and customer service, we want to hear from you

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Cape Town, Western Cape, South Africa beBee Professionals Full time

    beBee Professionals is looking for a Customer Service Associate to join our team in Cape Town.The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries, resolving customer complaints, and providing general information about our products and services.The ideal candidate should have: A minimum...


  • Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    What qualifications do we need from you? Minimum age: 18 years old Have the right to work in South Africa Strong communication skills in English (both written and oral fluency) Experience working with a computer The availability to work varying shifts from Monday to Sunday operating within 24 hours Willingness and ability to work in rotating shifts (i.e....


  • Cape Town, Western Cape, South Africa Amazon Full time

    Role:Seasonal Customer Service AssociateJob Type:Seasonal 3 months Contract- Pay Rate:R 67.35 per hour- Location:Cape Town Onsite Our mission at Amazon is to be Earth's most customercentric company, and our awardwinning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why...


  • Cape Town, Western Cape, South Africa Invigor8 Innovative Social Transformation Full time

    My client is a global technology company focusing on e-commerce, cloud computing, online advertising, digital streaming and artificial intelligence. Their mission is to be the most customer-centric company world wide.The position is a Customer Service Associate. The incumbent must be a fluent French Linguist. This role is remote and requires working variable...


  • Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    Our client is looking for a Customer Service Associate to join their growing team.Essential Functions:Create claim in claims system based on information gathered from customers for Auto and PropertyReceive and establish new reported losses from customersEnsure to enter/log information into the claims systemEnsure to obtain all needed information, quickly and...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Are you ready to embark on a thrilling journey with one of the world's leading airline companies? We're searching for a talented and enthusiastic Dutch speaking Marketing Customer Service Associate to soar with them at their vibrant offices in Cape Town, South Africa If you have a passion for both marketing and providing exceptional customer experiences,...


  • Cape Town, Western Cape, South Africa Biocair Full time

    Customer Compliance Associate RemoteBiocair is an expert in temperature-controlled life sciences logistics, having been providing pharmaceutical professionals, researchers and scientists with industry-leading cold chain solutions for over 35 years. We move time and temperature sensitive shipments which really make a difference to people's lives be that...


  • Cape Town, Western Cape, South Africa Meltwater Group Full time

    DescriptionWhat You'll DoOur Customer Success Associate will collect and evaluate information available publicly using Meltwater's proprietary software technology. Using this information, the Customer Success Associate will collate key insights which inform our B2B clients' decision-making across a range of industries including government, education, retail,...


  • Cape Town, Western Cape, South Africa Boldr Full time

    WHAT IS YOUR ROLEThe Customer Experience Associate is responsible for providing exceptional customer service andsupport to customers of the company. This role involves assisting customers with inquiries, resolvingissues, and providing information about the company's products and services.WHY DO WE WANT YOUWe are currently looking for impact-driven...


  • Cape Town, Western Cape, South Africa Agfunder Full time

    We are looking for a Customer Success Associate to join our Customer Success Team in Cape Town.About AeroboticsOur mission is to provide intelligent tools to feed the world. We do this by providing tree and fruit insights to growers in 18 countries around the world, enabled by drone imagery and artificial intelligence.We have analysed over 280 million trees...


  • Cape Town, Western Cape, South Africa Chenshia Group Full time

    Duties include but are not limited to:Execute and perform activities of returns clerk Coordinate returned inventory with warehouse and manager on inventory management system Inspect and reconcile quantities returned with that of the returns forms and documents. Check and test products and submit report Log disputes on Ecommerce system for products returned...


  • Cape Town, Western Cape, South Africa SA - Liner Business - Customer Services - Cape Town - Imports Full time

    Job PurposeEnsure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department's daily functions and procedures.Primary Job...


  • Cape Town, Western Cape, South Africa Callforce Full time

    Creating purposeful careers as we build the future of contact centre solutionsJoin our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience blissWhat You'll be DoingDo you have a passion for helping others & ensuring peace of mind? In this role, you'll work to resolve...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    How would you feel if your office was just a breath away from beaches with crystal-clear waters? If you are fluent in Dutch and are fascinated by all advances in broadband technology, then this Dutch speaking Customer Experience Associate job in Cape Town, South Africa could be perfect for youJoin a team dedicated to providing top customer experience, while...


  • Cape Town, Western Cape, South Africa iContact BPO Full time

    iContact Bpo is looking for passionate Customer Support Associates to join the family. Be a part of a dynamic team that is driving innovation.Hours of Work: Aligned to Usa & Canada Operational RequirementsJob Functions: Provide assistance to Canada/Usa clients by locating/tracing their orders Provide exceptional customer service and promote the campigns...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Are you a dynamic and enthusiastic individual fluent in Dutch, with a passion for travel and a flair for customer care? We've got just the opportunity for you A vibrant travel company, nestled in the scenic paradise of Cape Town, South Africa is searching for a Dutch speaking Marketing Customer Care Associate to embark on a journey of a lifetime Don't miss...


  • Cape Town, Western Cape, South Africa iContact BPO Full time

    About UsiContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve.We build our solutions around our client's bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our clients.As a...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Are you ready to embark on a thrilling journey with one of the world's leading airline companies? We're searching for a talented and enthusiastic Italian speaking Marketing Customer Service Associate to soar with them at their vibrant offices in Cape Town, South Africa If you have a passion for both marketing and providing exceptional customer experiences,...


  • Cape Town, Western Cape, South Africa SA Commercial Full time

    Due to massive growth across our business, we are now looking to recruit experienced Customer Service Contact Centre Professionals with specific experience in the UK gas & energy sector at one of SA's leading BPO'sbasedin Cape Town city centreJob Description:We are looking for customer-focused and results-orientated individuals, with sound problem-solving...

  • Customer Service

    1 week ago


    Cape Town, Western Cape, South Africa Moyoko Professional Full time

    Job Title: Customer Service RepresentativeJob Summary:Responsibilities: Identify and assess customers' needs to achieve a timely resolution. Maintain accurate and detailed records of customer interactions and transactions. Provide accurate product information and assistance to customers. Handle and resolve customer complaints, escalating issues as necessary....