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Customer Service Associate

3 months ago


Cape Town, Western Cape, South Africa Surgo HR & Training Full time
Our client is looking for a Customer Service Associate to join their growing team.

Essential Functions:

Create claim in claims system based on information gathered from customers for Auto and Property

Receive and establish new reported losses from customers

Ensure to enter/log information into the claims system

Ensure to obtain all needed information, quickly and accurately to begin an effective claims process

Requirements:

Must have a National Senior Certificate ( Matric Certificate)

Must have a Clear Credit record

Must have a Clear Criminal record

Call center experience advantageous (1 year)

Disability insurance experience advantageous

Must be fluent in English (Level B2 English Proficiency)

Salary:
R 6500 basic

Shifts and benefits:

24/7 Rotational shift environment

Medical Aid contribution R764

Pension plan contribution 5%

Starting Date -12th April 2023

Location - Based in Cape Town, Western Cape