Front of House Coordinator

2 weeks ago

Johannesburg, Gauteng, South Africa Mimecast Full time
Front of House Coordinator

We're your dream facilities team

This is an opportunity to be part of the Global Facilities team here at Mimecast.

As the first point of contact for the company, you will possess outstanding communication skills with a bright and enthusiastic disposition.

We are looking for someone with a proactive, team spirited attitude that can bring enthusiasm and initiative to this expanding and successful company.

Based in our Johannesburg office, the role will also involve support and assistance with local and regional administration across the organization as needed.

What you'll do

  • Initial point of contact for all Mimecasters in the Johannesburg office.
  • Provide support for the local facilities team and the Cape Town team.
  • Be part of the global Mimecast facilities team and assist the teams in other regions as required.
  • Maintaining the office Occupational Health and Safety standards as required by local government regulation
  • Meet and greet clients and visitors, ensure Mimecast visitor processes are followed.
  • Ensure effective and professional telephone communications by answering any incoming calls, taking messages and/or forwarding to the individual.
  • Sort daily post/deliveries/couriers, manage invoicing and recons from landlord and suppliers.
  • Assist with planning and coordinating of internal and external meetings and company events.
  • Purchase office consumables as required
  • Ensure the office is consistently kept in the best state, including periodic checks of front of house area and customer facing meeting rooms
  • When instructed to do so, assist in supervising external vendors and maintenance works
  • Work with Regional IT and liaise with regional team and suppliers, including issuance of staff access passes, assist with supply and return of IT equipment and access for maintenance contractors.
  • Maintain good cross functional engagement with other departments.
  • Assist in improving company culture, by working closely with Employee Experience to assist in executing of in office benefits (E.g. Birthday gifts, new starter packs, birthday cakes, lunch orders, milestone gifts)
What you'll bring

  • Prior administrative experience
  • Proficiency with Microsoft Office, Word, Excel, and PowerPoint
  • Outstanding organizational skills, accuracy and attention to detail and the ability to multitask
  • Written and verbal skills with strong grammatical, proofreading, typing and note taking skills
  • Ability to work independently, flexibly and use discretion
  • Excellent interpersonal skills, including a pleasant positive demeanor and a proactive approach.
  • A solid understanding of the goals and objectives of the business and their own personal goals.
  • Recognize that customer satisfaction is a principle measure of our business and our values.
  • Instinctively find practical solutions to complex problems.
  • Expect to encounter change and take ownership of your job.
  • Find new ways to win and share those victories with the team.
What we Bring

  • We are Mimecasters. And we are alive with purpose._
We do what we need to protect the world of business from getting important (and potentially compromising) data stolen. We never leave anyone behind. We deliver quickly - and outstandingly. We're big on honesty because it makes us better. We're empowered by our mission.

And if cybercriminals have a good day, we work twice as hard to make the rest of their days a nightmare.

That's The Mimecast Way.

DEI Statement

Cybersecurity is a community effort.

That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course.


We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background.

We particularly welcome applicants from traditionally underrepresented groups.

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