Junior Front of House Upmarket Restaurant

2 weeks ago


Johannesburg, Gauteng, South Africa HotelJobs Full time

Junior Front of House - Upmarket Restaurant - Johannesburg

Description:

  • Manage, coordinate, and motivate team members to ensure exceptional service delivery.
  • Demonstrate and enforce basic food safety and hygiene standards within the establishment.
  • Oversee standard operating procedures for restaurant facility opening, closing, and cleanliness.
  • Handle cash management, petty cash, and waiter cash ups efficiently.
  • Attend and actively participate in all relevant training sessions, both onsite and offsite.
  • Provide training, coaching, and guidance to team members and new hires.
  • Manage inventory through stock counts, rotation, and storage practices.
  • Develop and implement staff rosters and schedules.
  • Manage guest experiences, handling compliments and complaints, and ensuring a pleasant environment.
  • Plan and execute projects such as campaigns and specialty offerings.
  • Work towards achieving daily, weekly, and monthly targets, finding effective solutions to meet objectives.
  • Collaborate with both back and front of house teams to manage communications and promote teamwork.

Requirements:

-
At least 1 year experience in management position:

  • Team Management, coordination, and motivation
  • Knowledge and practice of basic food safety and hygiene standards.
  • Handling and oversight of SOPs with regards to the opening, closing and cleanliness of restaurant facilities.
  • Cash Management, petty cash and waiter cash ups.
  • Attendance, active participation and coordination of self and team in all relevant training sessions on & off site.
  • Training, coaching and guidance to team and new hires.
  • Inventory Management, stock counts, rotation, and storage practices
  • Rostering and scheduling.
  • Guest Experience Management handling of compliments and complaints, environment and ambiance management. etc
  • Plan for and execute projects such as campaigns and speciality offerings.
  • Work with daily, weekly, monthly targets and find solutions to achieve these.

Desired Qualities:

  • Self Motivated
  • Passion for service
  • Results orientated
  • Flexibility and willingness to work rotating shifts and step in to assit in all sections during busy service
  • Effective communication and problemsolving skills
  • Ability to work alongside BOH and FOH to manage communications and teamwork


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