Senior Front of House
2 weeks ago
DUTIES
- Self Motivated
- Passion for service
- Results orientated
- Flexibility and willingness to work rotating shifts and step in to assist in all sections during busy service
- Effective communication and problemsolving skills
- Ability to work alongside BOH and FOH to manage communications and teamwork
Minimum 3 yrs experience in a management position
- Team Management, coordination and motivation
- Knowledge and practice of basic food safety and hygiene standards.
- Handling and oversight of SOPs with regards to the opening, closing and cleanliness of restaurant facilities.
- Cash Management, petty cash and waiter cash ups.
- Attendance, active participation and coordination of self and team in all relevant training sessions on & off site.
- Training, coaching and guidance to team and new hires.
- Inventory Management, stock counts, rotation, and storage practices
- Rostering and scheduling.
- Guest Experience Management handling of compliments and complaints, environment and ambiance management. etc
- Plan for and execute projects such as campaigns and speciality offerings.
- Work with daily, weekly, monthly targets and find solutions to achieve these.
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