Current jobs related to Front of House Trainer - Johannesburg, Gauteng - Bootlegger Coffee Co.

  • Senior Restaurant Operations Manager

    2 days ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Senior Front of House Restaurant ManagerWe are seeking a seasoned Senior Front of House Restaurant Manager to lead our front of house operations at Italian Cafe Restaurant in Greenside, Johannesburg.About the RoleWith 6+ years of experience in a fast-paced restaurant environment, you will possess extensive knowledge of floor management and be able to manage...

  • Senior Restaurant Operations Manager

    19 hours ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Careers: Senior Front of House Restaurant ManagerWe are seeking a highly experienced and skilled Senior Front of House Restaurant Manager to join our team at Restaurant Careers.Key Responsibilities:Manage a complete front of house restaurant operation, ensuring exceptional customer service and a seamless dining experience.Lead and motivate a front...

  • Restaurant Operations Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Careers: Front of House Restaurant ManagerJob Summary:We are seeking a highly skilled and experienced Front of House Restaurant Manager to join our team at Restaurant Careers. As a key member of our management team, you will be responsible for leading our front of house operations, ensuring exceptional customer service, and driving sales...

  • Senior Restaurant Operations Manager

    1 day ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Careers: Senior Front of House Restaurant ManagerWe are seeking a highly experienced and skilled Senior Front of House Restaurant Manager to join our team at Restaurant Careers.About the RoleThe successful candidate will be responsible for leading a front of house team and managing all aspects of restaurant floor operations, including staff...

  • Senior Restaurant Operations Manager

    4 days ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Careers: Senior Front of House Restaurant ManagerWe are seeking a highly experienced and skilled Senior Front of House Restaurant Manager to join our team at Restaurant Careers.Key Responsibilities:Lead and manage a high-performing front of house team to deliver exceptional customer service and drive sales growth.Develop and implement effective...

  • Restaurant Operations Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Job DescriptionJob Title: Front of House Restaurant ManagerJob Summary:We are seeking a highly skilled and experienced Front of House Restaurant Manager to join our team at Restaurant Careers. As a Front of House Restaurant Manager, you will be responsible for leading a team of staff, managing the restaurant floor, and ensuring exceptional customer...

  • Senior Restaurant Operations Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Job DescriptionRestaurant Careers is seeking a highly experienced and skilled Senior Front of House Restaurant Manager to join our team.About the Role:Manage the front of house operations of a busy Italian restaurant, ensuring exceptional customer service and a seamless dining experience.Lead a team of staff, providing guidance, support, and training to...

  • Restaurant Floor Manager

    1 day ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Manager Wanted for Busy Restaurant in Kempton ParkWe are seeking a highly skilled Restaurant Manager to lead our front of house team at our busy restaurant in Kempton Park. The ideal candidate will have a proven track record in restaurant management and be able to effectively manage the restaurant floor.Key Responsibilities:Manage the front of...

  • Restaurant Operations Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Job DescriptionRestaurant Careers is seeking a highly experienced and skilled Senior Front of House Restaurant Manager to join our team.Key Responsibilities:Manage and lead a front of house team to deliver exceptional customer service and ensure a positive dining experience.Develop and implement effective floor management strategies to optimize restaurant...

  • Restaurant Operations Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Job DescriptionRestaurant Careers is seeking a highly experienced and skilled Senior Front of House Restaurant Manager to join our team.Key Responsibilities:Manage and lead a front of house team to deliver exceptional customer service and ensure a high-quality dining experience.Develop and implement effective floor management strategies to optimize...

  • Restaurant Floor Manager

    7 days ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Careers is seeking a seasoned professional to lead our front of house team as a Restaurant Floor Manager. As a key member of our management team, you will be responsible for the overall management of our restaurant floor, ensuring exceptional customer service and a seamless dining experience for our guests. Key Responsibilities: * Manage and...

  • Restaurant Operations Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Job DescriptionRestaurant Careers is seeking a highly skilled and experienced Restaurant Floor Manager to join our team.Key Responsibilities:Manage the front of house operations, ensuring seamless service delivery to customers.Lead and motivate a team of restaurant staff, promoting a positive and productive work environment.Develop and implement effective...

  • Restaurant Floor Manager

    19 hours ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Floor Manager Job DescriptionWe are seeking a highly skilled Restaurant Floor Manager to join our team at Restaurant Careers. As a key member of our front-of-house team, you will be responsible for ensuring exceptional customer service and a seamless dining experience.Key Responsibilities:Manage and lead a team of front-of-house staff to deliver...

  • Restaurant Operations Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant General Manager Job DescriptionWe are seeking a highly skilled and experienced Restaurant General Manager to join our team at Restaurant Careers. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key...

  • Restaurant Floor Manager

    1 day ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Floor Manager Job DescriptionWe are seeking a highly skilled Restaurant Floor Manager to join our team at Restaurant Careers. As a key member of our front of house team, you will be responsible for ensuring exceptional customer service and a seamless dining experience for our guests.Key Responsibilities:Manage and motivate a team of front of house...

  • Restaurant Floor Manager

    4 days ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Floor Manager Job DescriptionWe are seeking a highly skilled Restaurant Floor Manager to join our team at Restaurant Careers. As a key member of our front of house team, you will be responsible for ensuring exceptional customer service and a seamless dining experience for our guests.Key Responsibilities:Manage and lead a team of front of house...

  • Restaurant Operations Manager

    7 days ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Careers is seeking a seasoned Restaurant Manager to lead our Bedfordview location. As a key member of our team, you will be responsible for overseeing the entire Restaurant operation, from front-of-house to back-of-house. We are looking for a candidate with 4+ years of experience in Restaurant management, preferably in a fast food or take-away...

  • Restaurant Operations Director

    2 weeks ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Careers is seeking a seasoned Senior Restaurant Manager to lead our Bedfordview restaurant. As a key member of our management team, you will oversee the entire restaurant operation, ensuring seamless execution of front and back of house activities. Your extensive experience in restaurant management will be invaluable in driving our business...

  • Restaurant Manager

    2 days ago

    Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Manager WantedWe are seeking a skilled Restaurant Manager to lead our team at a trendy casual Restaurant / Bar in Fourways.Key Responsibilities:Manage front and back of house operationsLead a team of staff membersImplement effective stock control and inventory managementProvide exceptional customer service and relationsOversee Restaurant...

  • Restaurant Operations Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Corecruitment Full time

    Restaurant General Manager OpportunityWe are seeking a highly skilled and experienced Restaurant General Manager to join our team at Corecruitment. As a key member of our organization, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest experiences, and driving revenue growth.Key...

Front of House Trainer

3 months ago

Johannesburg, Gauteng, South Africa Bootlegger Coffee Co. Full time

FOH Trainer Cape Town

Job description:

  • Provide Front of House Training in a supportive environment
  • Conduct regular training sessions according to Brand and store requirements in line with the Bootlegger standards, culture, and SOPs.
  • Responsible for training new employees and current employees on essential information, such as Bootlegger history, loyalty app, menu knowledge, opening and closing procedures, equipment, motivating them and improving their steps of service.
  • Consistently exhibits and transmits the brands service culture and always displays a positive outlook and attitude.
  • Monitor daily training needs for respective stores.
  • Ensure proper appearance and grooming in line with Brand spec.
  • Onsite training, whereby you are to assist the store with customer service and waiting tables should the store require it.
  • Maintaining customer service whereby FOH staff are fully trained, and customer service is at all times performed in a professional and efficient manner.
  • Maintain a professional and friendly relationship with employees, managers, and Franchisees.
  • To be thoroughly acquainted with the brands SOPs, menu, allergens, loyalty app, campaigns and steps of service whereby full training can be provided to new employees as well as current employees.
  • Personal practice of professional and clear communication skills, maintaining a junior FOH training manager image using
  • The appropriate approach and ensuring respect to all.
  • Training FOH team on handling customer requests and complaints
  • Evaluate staff and discuss their strengths and weaknesses with the General Manager, providing positive feedback and corrective action.
  • Manage health and safety standards with regards to the Front of House
  • Maintain and improve employee performance by coaching individuals/teams on how to optimise specific methods, skills, abilities, upselling, and suggestive selling.
Inspect table and waiter station layouts ensuring they meet the standards and smooth service during operation and training individuals.

Requirements:

  • 5+ years' experience in the Restaurant / FMCG / Retail trade
  • Drivers Licence and own reliable transport
Application Deadline: 2024/02/15

Expected Start Date: 2024/03/01