Snr Administrator: Operations

2 weeks ago


Pretoria, Gauteng, South Africa City Property Full time

The purpose of the role is to oversee the daily management of the prepaid metering requirements through customer queries, vending platform operations as well as metering hardware management and revenue protection.


Provide assistance and administrative support to the department.

  • Ordering of prepaid meters
  • Customer queries
  • Preparing accommodation type reports
  • Expenditure reports
  • Manage Technicians
  • Arrange Site Inspection Roster
  • Follow-up with site inspector on investigations
  • Logging of cases on MDA
  • Generate Tokens on Prepaid platform for (Free Issues, Replacement Tokens and Repair Tokens)
  • New meter registration
  • Set tariff indexes
  • Update tariff on system
  • Attend to prepaid meter queries
  • Stock Inventory and Stock Take
  • Compile VMSLK COS Report
  • Prepaid Summary report
  • Prepaid Platform monthly maintenance
  • Arrange stock for technicians daily
  • Update meter numbers on MDA
  • Move replaced / faulty meters into Replaced Meter Storeroom
  • Consumption queries and reconciliations
  • Job Card allocation and review
  • Provide reports on installations, cost, progress and feedback of meters.
  • Compile Meter recharge per quantity Report
  • Emergency after hours assistance
  • Manage the after-hour phone

Working conditions:

Mostly Office Based. Limited Travelling will be required.

Qualifications & Experience:

  • Matric qualification required.
  • Administration course or related qualification preferred.

Skills & Knowledge Required:

Microsoft Programs:
a. MS Word - Intermediate
b. MS Excel - Intermediate
c. MS Power Point - Intermediate
d. MS Outlook - Intermediate
years' administrative experience required.

  • Basic understanding of meter reticulation required
  • Basic knowledge of how metering works preferred
  • Understanding of how Council tariffs work preferred

Personal Attributes**:

1.
Problem solving - find solutions when emotions are involved.
2.
Reality testing - be objective; see things as they really are.
3.
Impulse control - resist or delay impulse to act.
4.
Flexibility - adapting emotions, thoughts and behaviors.
5.
Stress tolerance - coping with stressful situation.
6.
Interpersonal relationships - building mutually satisfying relationships.
7.
Social
confidence - be self-assured and at ease with people in all types of social situations.
8.
Multitasking - dealing with several activities at a time, enjoy being given new tasks before they have finished another.
9.
Persistence - sticking with tasks, not giving up, dislike leaving things unfinished.
10.
Rule
following - adhere to rules and strictly follow work regulations.
11.
Attention to detail - focus on details, strive for perfection and be well organized.
12.
Planning - enjoy making detailed plans and long-terms plans.
13.
Innovation - creative and open-mindedness.
14.
Analytical
thinking - like solving complex problems, carefully analyze information and use logic to address issues and problems.

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