Senior People Operations Administrator

2 weeks ago

Pretoria, Gauteng, South Africa Frank Consult Full time
Our client is a leading fintech company dedicated to empowering entrepreneurs and fostering their participation in the digital economy. They are seeking a highly motivated and skilled Senior People Operations Administrator to join their dynamic team.

Role Mission:

As a Senior People Operations Administrator, you will play a pivotal role in our client's dynamic People Operations team, contributing to the seamless functioning of the team and organization.

You'll be responsible for driving various People Ops-related tasks, ensuring employees receive exceptional support, and operations run efficiently within the fast-paced fintech industry.

By leveraging your communication, organizational, and problem-solving skills, you will help foster a positive work culture and contribute to our client's overall success.


Key Responsibilities:

Front Desk Management:
Oversee front desk operations, including greeting visitors, answering phones, and managing mail and deliveries

Stationery and Office Coordination:
Coordinate office maintenance and supplies, ensuring a clean, organized, and well-stocked work environment

Recruitment:
Coordinate the end-to-end recruitment process, from job posting to offer of employment, ensuring a smooth and positive recruitment experience for candidates and hiring managers

Onboarding and Offboarding:
Coordinate onboarding and offboarding processes, ensuring a seamless transition for new and exiting employees

People Admin:
Provide administrative support, ensuring accurate and timely data management and compliance with policies and procedures. Manage day-to-day queries from employees.

People Engagement & Retention:
Assist with implementing and coordinating various People Ops initiatives, including employee celebrations/events, benefits, performance management, and training and development

People Projects:
Coordinate various projects, managing timelines, and facilitating communication between teams. Assist in preparing project documentation.

Skills Development:
Assist in gathering data for skills reporting and maintaining accurate records and supportive documents

Health & Safety:
Ensure adherence to health and safety regulations and protocols, including maintaining documentation, conducting inspections, and implementing corrective measures

Training and Development Coordination:
Assist in organizing training sessions, workshops, and professional development initiatives for employees

Policy and Procedure:
Understand and distribute People Ops-related communications, policies, and procedures

Legislative Compliance:
Stay up to date with relevant legislation and ensure compliance

Core Competencies:

Adaptability:
Flexibility to adjust to changing circumstances and priorities in a fast-paced and evolving environment, demonstrating resilience and agility

Teamwork:
Ability to collaborate effectively with colleagues and stakeholders, contributing positively to team dynamics and achieving shared goals

Customer Service Orientation:
Dedication to meeting the needs of internal and external stakeholders, providing exceptional support and service

Initiative:
Proactiveness in taking ownership of tasks and projects, seeking opportunities for improvement, and demonstrating resourcefulness in achieving objectives

Technical Proficiency:
Competence in utilizing relevant software and tools for administrative tasks, data management, and communication

Ethical Conduct:
Commitment to upholding ethical standards and confidentiality in handling sensitive information and adhering to organizational policies and regulations.

Microsoft 365:
Proficient in utilizing Microsoft Office 365 suite, particularly Excel, for data analysis, reporting, and administrative tasks.

Skills and Experience Required:

Bachelor's degree in HR, Business Administration, or related fieldAt least 3-4 years of experience in People Operations administrationExperience with People Ops information systems and other People Ops-related software applicationsStrong knowledge of People Ops laws, regulations, and best practicesAbility to handle multiple tasks and priorities in a fast-paced environmentRequirements: Willing to be at the office 5 days a weekMust have own transport and valid driver's licenseOur client offers a competitive compensation package, opportunities for career advancement, access to professional development resources, and a supportive and inclusive work culture that values diversity and work-life balance.

If you are a motivated and skilled Senior People Operations Administrator with a passion for contributing to a dynamic and fast-paced fintech environment, we encourage you to apply for this exciting opportunity with our client.

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