Current jobs related to Customer Service Supervisor - Durban, KwaZulu-Natal - FlySafair

  • Customer Service Supervisor

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa eThekwini Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Supervisor to join our team at eThekwini. As a key member of our customer service team, you will be responsible for ensuring that customers seeking assistance at our walk-in centre are treated and attended to in accordance with the Batho Pele principles.Key Responsibilities:Provide...

  • Customer Service Supervisor

    1 week ago

    Durban, KwaZulu-Natal, South Africa eThekwini Full time

    Job DescriptionTo ensure that customers seeking assistance at the walk-in centre are treated and attended to in accordance with the Batho Pele principles.Key ResponsibilitiesProvide exceptional customer service to customers seeking assistance at the walk-in centre.Ensure that all customer interactions are handled in a professional and courteous...

  • Customer Service Supervisor

    1 week ago

    Durban, KwaZulu-Natal, South Africa eThekwini Full time

    Job DescriptionTo ensure that customers seeking assistance at the walk-in centre are treated and attended to in accordance with the Batho Pele principles.Key ResponsibilitiesProvide exceptional customer service to customers seeking assistance at the walk-in centre.Ensure that all customer interactions are handled in a professional and courteous...

  • National Customer Service Centre Director

    4 days ago

    Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

    Job Title: National Customer Service Centre ManagerWe are seeking a highly skilled and experienced National Customer Service Centre Manager to join our team at Boardroom Appointments.Key Responsibilities:Client Relationship Management: Develop strong relationships with key clients, build trust, and manage service levels in accordance with SLAs.Business...

  • National Customer Service Centre Director

    5 days ago

    Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

    Job Title: National Customer Service Centre ManagerWe are seeking a highly skilled and experienced National Customer Service Centre Manager to join our team at Boardroom Appointments.Key Responsibilities:Client Relationship Management: Develop strong relationships with key clients, build trust, and manage service levels in accordance with SLAs.Business...

  • Customer Service Representative

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa WNS Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in the UK market.Key ResponsibilitiesCustomer Service Delivery: Provide a reliable and trustworthy...

  • Customer Service Representative

    1 week ago

    Durban, KwaZulu-Natal, South Africa beBee Professionals Full time

    BeBee Professionals is seeking a Customer Care Advisor to provide exceptional customer service to clients. Key responsibilities include responding to customer inquiries, resolving complaints, and providing product and service information. The ideal candidate will possess excellent communication and interpersonal skills, as well as a strong customer service...

  • Soft Services Manager

    4 days ago

    Durban, KwaZulu-Natal, South Africa Tsebo Group Full time

    Job Title: Soft Services SupervisorTsebo Solutions Group is seeking a skilled Soft Services Supervisor to oversee the delivery of high-quality services to our clients. The successful candidate will be responsible for managing a team of professionals to ensure exceptional customer satisfaction and compliance with Service Level Agreements (SLAs).Key...

  • Customer Service Representative

    1 week ago

    Durban, KwaZulu-Natal, South Africa WNS Global Services Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at WNS Global Services. As a key member of our contact center team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive a first-class experience.Key ResponsibilitiesCustomer Service: Provide timely...

  • Customer Service Representative

    7 days ago

    Durban, KwaZulu-Natal, South Africa FIREFLY Full time

    Job Summary:At FIREFLY, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:• Manage a high...

  • Customer Service Representative

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa TEEKOM SA Full time

    Job DescriptionAs a Customer Service Representative at TEEKOM SA, you will be responsible for:Providing Exceptional Customer ServiceManaging Customer InquiriesResolving Customer ComplaintsCoordinating with Production and Dispatch TeamsEnsuring Customer SatisfactionKey Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve...

  • Customer Service Representative

    1 week ago

    Durban, KwaZulu-Natal, South Africa WNS Global Services Full time

    Job DescriptionMain Purpose:The primary objective of this role is to deliver exceptional customer service, ensuring customer satisfaction and loyalty while driving business growth.Key Responsibilities:Investigate and resolve customer inquiries in a timely and professional manner.Provide accurate information on products and services to customers.Escalate...

  • Customer Service Representative

    1 week ago

    Durban, KwaZulu-Natal, South Africa HR Genie Full time

    {"h1": "Customer Care Specialist Role at HR Genie", "p": "At HR Genie, we're seeking a dedicated and enthusiastic Customer Care Specialist to provide exceptional customer service and support in the food ingredients industry. This role involves responding to customer inquiries, providing product information, and resolving issues with a focus on achieving a...

  • Customer Service Representative

    4 days ago

    Durban, KwaZulu-Natal, South Africa WNS Global Services Full time

    Job Title: Call Center AgentAt WNS Global Services, we are seeking a highly skilled and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Investigate and resolve customer enquiries in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa WNS Global Services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at WNS Global Services. As a key member of our sales and support team, you will play a critical role in providing exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Engagement: Develop and...

  • Customer Service Representative

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa abc Full time

    Job Summary:At abc, we are seeking a highly skilled and dedicated Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide top-notch customer service to clients through various...

  • Customer Service Representative

    7 days ago

    Durban, KwaZulu-Natal, South Africa TEEKOM SA Full time

    Customer Service Representative Job Description **Key Responsibilities:** * Provide timely and accurate quotes to customers, adhering to company standards. * Respond to incoming customer calls, addressing inquiries, and resolving issues efficiently. * Maintain accurate customer information and utilize the CRM system to track orders and manage data. *...

  • Customer Service Representative

    1 week ago

    Durban, KwaZulu-Natal, South Africa WNS Global Services Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at WNS Global Services.Job SummaryAs a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities• Provide communications solutions to...

  • Customer Service Representative

    6 days ago

    Durban, KwaZulu-Natal, South Africa abc Full time

    Job SummaryWe are seeking a highly skilled Customer Service Advisor to join our team at abc. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.Key ResponsibilitiesProvide timely and effective responses to customer inquiries via phone, email, and live...

  • Customer Service Representative

    7 days ago

    Durban, KwaZulu-Natal, South Africa FIREFLY Full time

    Job Summary:At FIREFLY, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:• Manage a high...

Customer Service Supervisor

3 months ago

Durban, KwaZulu-Natal, South Africa FlySafair Full time
KwaZulu Natal, Durban
- (Market related)

Safair Operations, operating as FlySafair, has a vacancy for a

Customer Service Supervisor at our

will report to the

Manager:
Airports.

RESPONSIBILITIES:

  • Assisting passengers with ticket sales, bookings and
- flight changes;

  • Dealing with problems such as delays, cancellations etc.;
  • Explaining processes to customers and provide
- assistance where necessary;

  • Supervision of Ticket Sales staff.

REQUIREMENTS:

  • Grade 12;
  • Travel Diploma or Degree will be an advantage;
  • 24 years customer service experience;
  • Excellent communication in English ? speak, read and
- write;

  • Proficient in the use of Microsoft Office (Word, Excel
- and Outlook;

  • Excellent phone etiquette;
  • No criminal or credit record;
  • Able and willing to work on weekends, public holidays and flexible hours and shifts as required.

PERSONAL ATTRIBUTES:

  • Punctual;
  • Excellent understanding and experience of
- delivering great customer service;

  • High degree of patience and assertiveness;
  • Conflict resolution skills;
  • Team player;
  • Trustworthy, professional and reliable,
- including dealing with confidential
- information;

  • Immaculate time keeping;
  • The ability to work well under pressure;
  • Good verbal and written communication skills.

APPLICATION GUIDELINE:

  • FlySafair reserves the right
  • Not to proceed with this vacancy.


 Reference number
  • JHB000696

Preference will be given to members of under-represented designated groups.

  • For more information please contact:
  • Noni Modiakgotla