Capital Sales Consultant

3 weeks ago

Cape Town, Western Cape, South Africa Yoco Full time

Yoco is on a mission to help the businesses of tomorrow get started, and get paid - be a part of the team that changes financial services in Africa.

Curious. Data-driven. Purposeful. Sound like you? It sounds a lot like us too.

We are a fast-growing African technology company made up of over 350 team members globally. All with a bias for boldness, and a passion for simple, progressive solutions.

Founded in 2015, Yoco is now the payments provider for over business owners and processes over $2bn annually.

About the Capital team

Customer Centricity is the core of our DNA and everything we do is centered around serving our customers, the Capital team plays a very important role in fulfilling this commitment to our customers.

This team will be contributing to the continued growth of Yoco Capital's sales volume and overall revenue in the business.


ROLE | WHAT YOU WILL BE DOING?


As a Capital Sales consultant, you will be focusing on growing our Capital Portfolio and ensuring to guide our customers to the best-fit offering for their business.

You will also be taking on a supporting role, should our customers reach out with capital-related queries that your expertise can comfortably resolve and if not direct it to the right parts of the business to resolve the queries timeously.

You will directly be able to influence the growth of Yoco and our mission to enable people to thrive, as you take on these key responsibilities.


Key responsibilities:

  • Assist in the daily Capital administrative functions
  • Recognizing system error messages and escalating them with the relevant technical Capital supporting teams.
  • Maintain and grow a strong client base.
  • Collaborating with the marketing team and aligning on brand refresh material when running campaigns.
  • Capturing and closing of an advance after a merchant has settled their advance.
  • Sending legal and/or surety documents to merchants.
  • Communicating between Yoco and Capital partners with regard to collections and information needed from the Capital partner's financial team.
  • Notifying Capital partners when a promotion was offered to merchants once the advance has been accepted.
  • Assisting in sending followup messages to merchants with the latest offers.
  • Escalating merchant queries regarding rates or device issues to the relevant Yoco departments
  • Communicating between Yoco and Capital partners with regard to collections and information needed from the Capital partner's financial team.

Key requirements to perform responsibilities successfully:

  • Experience in a startup or high-growth/scaling organization would be highly advantageous.
  • Desire and ability to work in a fastpaced environment and be part of a highperformance team.
  • Strong interpersonal skills with a genuine interest in people and the ability to develop longlasting relationships over digital formats/phone/inperson.
  • Need to possess exceptional time management skills.
  • Selfstarter who can manage yourself independently.

THE YOCO FORMULA


The Yoco formula is a validated approach to work and a set of behaviors that create maximum value for our customers and help us grow.


Core Values - _Our way of working to create value & grow_

Stay Connected

Make Space to Explore

Keep it Simple

Master your Craft

Core Behaviours - _How we show up, engage & treat each other_

Get to know each other personally

Say what you think

Be courageous and focus forward

Don't let your ego get in the way


To support this, we have built a role-based organization where every individual is given the space to focus and develop their innate strengths.

Everyone at Yoco has the opportunity to lead a project and become a specialist, enabling flexibility, collaboration, and accountability at all levels.

You will be working with a diverse, motivated, and skilled team that will continuously stretch you as an individual. To learn more about our culture, subscribe to our Exposure Gallery.

  • Join us on a meaningful journey at Yoco, and help enable our merchants to thrive through Open Commerce_

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