Service Manager

2 weeks ago


Montague Gardens, South Africa Shortlisted Recruitment Full time

A Vehicle Workshop in Montague Gardens is looking for a Service Manager, who must have a valid driver's license and his own vehicle.


Duties include:
Greeting customers and directing vehicles to an available technician.

Meet or exceed weekly/monthly targets set by owner.

Weekly report back to owner

Consult with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.

Answering customer questions about service outcomes and consulting with technicians when necessary.

Informing customers about potential cost savings and warranty protections.

Assisting customers with quotations and bookings.

Overseeing and managing the service centre's scheduling and workflow.

Informing customers of changes in service or when their vehicle is ready to be collected.

Informing customers about cost, savings and warranties.

Manage mechanics, fitters, flyer guys and cleaners.

Control and monitor productivity of workshop technicians.

Ensure that parts arrive on time.

Ensure that the technicians comply with their Check Lists.

Ensure that all staff complete their daily Productivity Report.

Ensure that all work is carried out safely.

Please submit your full CV in Word format (Indeed CV's will be deleted). Please include your current salary and your availability to start. Notice periods will be accounted for.

If it is time for a fresh approach, it is available in Montague Gardens.

Show us what you can do for our customers, their vehicles and our brand, and we might invite you to become part of a winning Workshop.

In addition to the salary on offer, commission will be paid on exceeding targets.

Salary:
R12,000.00 per month

Experience:

Mechanical Repairs: 3 years (preferred)
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