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Administrative Assistant
3 months ago
Admin & Reception
KZN
***:
Administrative Assistant:
- To deal with incoming customer enquiries and assisting the sales force with daily sales administrative activities.
- Contributes to quality customer service and help the sales team meet its targets.
- Previous experience in similar role.
SKILLS / PERSONAL QUALITIES:
- Matriculation with a Qualification in Office Administration
- Must have excellent communication, verbal and grammar skills
- Ability to prioritise work
- Responsible to answer the switchboard.
- Taking phone calls from customers and communicate internally important feedback from customers
- Detail oriented and high attention to detail
- Good clerical skills, together with computing and data
- Supporting the sales force with general operations to help reach the team's objectives.
- Booking of flights and accommodation for employees and customers.
- High organised & prioritising skills
- Arrange appointments for the sales team and supply any presentation or product information that reps need
- Collecting documents and info from employees to process monthly expense claims.
- Arranging collections and deliveries with freight companies.
- Instrumental role in market research.
- Filing (Daily)
- Monthly ordering of stationery and groceries and also managing it.
- Handling of petty cash and reconciling it.
- Travel reports for sales team activities and customer visits
Printers
- Order toners, services and provide supplier with meter readings (monthly)
- Computer literacy.
- Arrange events (Meetings or conferences)
- Knowledge of ISO 9001 and ISO 1400
- Order promotional products (pens, gifts, books, calendars)
- Compliance to Protection of Personal Information Act
- Make reservations for events and accommodation based on the company's travel policy and guidance from Frist Line Manager
- Making decisions of Sales Managers travel tickets
- Time management crucial
- Submitting monthly expense claims of employees to accounts by the 5th of each month.
- Tracking and recording Sales Managers/Reps
- Petty cash recon on the 2nd last working day of the month