Claims Service Consultant: Echelon

2 weeks ago


Bellville, Western Cape, South Africa Santam Full time
What will you do?


This career opportunity is available at Echelon a division of Santam for a Claims Handler, who will be based in Claremont, Cape Town.

What will make you successful in this role?

Coordinate and oversee, manage, negotiate and settle claims end to end
Appoint assessors if necessary
Manage claims in terms of SLA's
Make decisions regarding merit
Negotiate settlements
Manage salvage process (non-motor salvage)
Daily system updates
Liaise with brokers
Prompt feedback and handling of complaints (internal & external) Qualification and Experience

Matric
Full NQF Credits)
RE qualification (advantageous)
Minimum 5 years claims handling experience essential - Personal Lines
Good computer skills
Sound knowledge of Non-Motor claims settlement.
Be able to work under pressure with mínimal supervision.
Ability to be a team player that can actively encourage open and frank communication in a team environment.
Subscribe to the purpose, vision, and values of the company. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time

At Santam we are committed to transformation and embracing diversity.

This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society.

In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

Please note this appointment will be made in line with the Divisional Employment Equity targets. People with disabilities are welcome to apply.

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