Health Advise
2 weeks ago
Introduction
Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximize lifetime client value.
We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.
Role Purpose
To support the growth of the Health Client book by engaging and pre-qualifying potential Momentum Health members. This includes providing advice on the value proposition to facilitate membership of Momentum Health and including ongoing engagement activities.
Requirements:
- Matric
- General Business Management diploma would be advantageous
- RE certification would be advantageous
Duties & Responsibilities
- Adhere to organisational best practice and legislative requirements.
- To manage an Inbound line, qualify and disqualify leads.
- To understand and convey the full Momentum Health Value Proposition telephonically. This entails offering tailored Advice on all healthcare needs of a client.
- Identify clients at risk of termination and proactively address possible termination.
- Drive and support the achievement of personal targets and KPI's.
- Engage with potential members to facilitate membership of Momentum Health in a professional manner.
- Display the Momentum Metropolitan value in all interactions with clients / potential clients.
- Generate leads and referrals.
- Engage in appropriate training interventions to promote own professional development.
- Display the Momentum Metropolitan values.
Competencies
- Ability to drive for results
- Demonstrate excellent client/customer centeredness
- Good interpersonal skills
- Ability to influence and impact client/customer
- Demonstrate high level of integrity in all interactions with internal or external stakeholders
- Good planning and organisational skills
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