See more Collapse

Application Support and Integration Specialist

2 months ago

Stellenbosch, Western Cape, South Africa Capital H Staffing and Advisory Solutions Full time

Our client, a well-established technology company, who is at the forefront of providing world class payment aggregation and secure payment solutions, is looking for an Application Support and Integration Specialist with SQL skills, to join their growing team in Stellenbosch.


The purpose of the role is to Take responsibility for supportive IT functions that impact client relationships directly, that needs quick turnaround times.

The responsibilities may extend to involvement in more than one focus area, for example support, initiation of integrations of Billers and Payment Networks, weekend IT- Support shift work, ad hoc report generation through own designed and modified SQL scripts and monitoring of transaction irregularities in the value chain from Payment Network to Biller.


Key requirements

  • Tertiary IT qualification.
  • 3 Years SQL Experience
  • Experience in the MS Office suite, specifically MS Excel
  • Experience in MS Access is advantageous.
  • Experience in IT Systems monitoring.
  • Experience in the Financial Services industry with focus on the payments industry is advantageous.
  • Customer Support experience

Additional requirements:

  • A stable internet connection is required, however, a fibre connection is advantageous
  • Own transport

Responsibilities include:

-
Support and stage monitoring of the Biller Integrations

  • Contribute to the recording of all new Biller onboardings in the Control Record
  • Performing end to end activities relating to the integration of configuration of billers and networks onto the company platform
-
Participating in IT integration functions that include but not limited to:

  • Capturing of billers on the relevant systems
  • Receipt of required documentation from company's customer relationship managers (CRM's), via the Onboarding and Integrations workflow.
  • To execute the required configuration as per the documentation received.
  • Uploading of relevant documents onto the workflow system.
  • Assist and guide billers during their implementation and configuration process, especially small billers who do not necessarily have qualified IT staff to manage their integration
  • Assisting with and ensuring that QA Testing happens smoothly.
  • Identify billers for fees to be loaded
  • Assist with configuration and linking of billers to networks prior to pilots being performed.
  • Assist with pilot tests and result checking, the recording thereof and filing of results afterwards.
-
Weekend IT Support work:

  • On a roster rotation basis, be available and on call whenever billers or networks need assistance.
  • To escalate any suspicious transactions to relevant support teams as soon as it arises
  • To generate and distribute the following reports:
  • Reconciliations
  • Unsuccessful payments
  • Open and Outstanding transactions
  • Late Reconciled Payments to Payment networks over weekend and public holidays.
  • Monitor the IT Support Mailbox and resolve any issues reported. To ensure a quick response to the client.
  • Escalate to relevant support teams as and when required.
-
Ad Hoc report generation using SQL:

  • There is a continuous need from users for reports based on data that resides in the company database, Back Office. Access to this data is available online but in predetermined formats. SQL experience is required to extract and provide users with Custom Ad Hoc Reports.
-
Monitoring of transaction irregularities in the value chain from Retailer to Biller:

  • By utilising the monitors in the Operations Department, perform real-time monitoring for failed transactions and overall system health.
  • As and when needed, escalate any exceptions and irregularities to the respective department/s for investigation and resolution.
  • Identify trends and inform relevant department for corrective action to be taken.
-
Risk & issue management

  • Keep management and relevant departments informed of any potentials risks in order for corrective action to be taken
  • Any risks identified to be recorded in the official Risk register as well as the remedy that is/was applied.
-
General:

  • Participate in a continuous improvement process by constantly being on the lookout for opportunities for improvement of our processes and systems.
  • Assist with the implementation of improvements once approved by management.

Personal Traits

  • Accountability
  • Attention to detail
  • Analytical skills
  • Proactive attitude and approach
  • Problem solving nature
  • Resilience and manage change well
  • Team player
  • Selfmanaged and disciplined
  • Critical thinking
  • Good interpersonal skills, both verbal and written
  • Communication skills, both verbal and written

General:
- _In keeping with our client's employment equity requirements, only South African citizens will be considered._
- _Please include your current salary and salary expectations._
- _Must be based in the Western Cape and work onsite in Stellenbosch._

We have other current jobs related to this field that you can find below

  • Valuation Specialist

    2 weeks ago

    Stellenbosch, Western Cape, South Africa Capitec Bank Ltd Full time

    Apply by: We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:1. To see what life at Capitec is all about and complete a short assessment, please click here2. Once you have completed the above finalize your application by clicking apply...

  • Risk Specialist

    4 days ago

    Stellenbosch, Western Cape, South Africa Capitec Bank Ltd Full time

    Apply by: We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:1. To see what life at Capitec is all about and complete a short assessment, please click here2. Once you have completed the above finalize your application by clicking apply...

  • Quantitative Analyst

    4 weeks ago

    Stellenbosch, Western Cape, South Africa Capitec Bank Ltd Full time

    Apply by: We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:1. To see what life at Capitec is all about and complete a short assessment, please click here2. Once you have completed the above finalize your application by clicking apply...

  • Application Support and Integration Specialist

    2 weeks ago

    Stellenbosch, Western Cape, South Africa Capital H Staffing and Advisory Solutions Full time

    Our client, a well-established technology company, who is at the forefront of providing world class payment aggregation and secure payment solutions, is looking for an Application Support and Integration Specialist with SQL skills, to join their growing team in Stellenbosch. The purpose of the role is to Take responsibility for supportive IT functions that...

  • It-support Generalist and Integration Specialist

    3 months ago

    Stellenbosch, Western Cape, South Africa Capital H Staffing and Advisory Solutions Full time

    Our client, a well-established technology company, who is at the forefront of providing world class payment aggregation and secure payment solutions, is looking for a **IT Support Generalist and Integration Specialist** to join their growing team in Stellenbosch. The purpose of the role is to Take responsibility for supportive IT functions that impact...

  • Client Support Specialist

    2 months ago

    Stellenbosch, Western Cape, South Africa Capital H Staffing and Advisory Solutions Full time

    Our client, a leading payments service provider, has an exciting opportunity for a Client Support Specialist to fulfil various administrative and support duties within a fast-paced environment. As a key entry point of networks and billers, the role will provide support across various business development and sales functions. The role requires a quick...

  • Solutions Architect

    2 months ago

    Stellenbosch, South Africa Capital H Staffing and Advisory Solutions Full time

    Our client, the most innovative financial institution in South Africa, is seeking a Solutions Architect to steer the evolution of our banking systems. As a Solutions Architect, you'll ensure our technology is robust enough to support them, enhancing both efficiency and client happiness through your efforts. This role is integral to overseeing and enhancing...

  • IT Operations Manager

    4 weeks ago

    Stellenbosch, South Africa Integration Resourcing Full time

    IT Operations ManagerStellenbosch (hybrid)Our Client is a leader in the primary agri-business sector.The IT Operations Manager will create the IT roadmap and is responsible for identifying coordinating and delivering projects and IT Services by applying governance structures, best practice methodologies, reporting dashboards, vendor management and relevant...

  • IT Operations Manager

    4 weeks ago

    Stellenbosch, South Africa Integration Resourcing Full time

    IT Operations Manager Stellenbosch (hybrid) Our Client is a leader in the primary agri-business sector. The IT Operations Manager will create the IT roadmap and is responsible for identifying coordinating and delivering projects and IT Services by applying governance structures, best practice methodologies, reporting dashboards, vendor management and...

  • Systems Analyst: Board Application

    4 weeks ago

    Stellenbosch, South Africa Capitec Bank Full time

    Job title : Systems Analyst: Board Application Job Location : Western Cape, Stellenbosch Deadline : August 12, 2024 Quick Recommended Links Jobs by Location Job by industries Career Advice Purpose Statement Responsible for the analysis and design, developing, testing and implementing of Board application solutions including changes...

  • Systems Analyst

    2 months ago

    Stellenbosch, South Africa HR Talent Partner Full time

    **Job Overview**: **Date Posted**: Posted 5 hours ago- **Location**: Stellenbosch, Western Cape- **Job Title**: Systems Analyst (Board Application)- **Salary**: R90,000- **Education Level**: Diploma- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Systems Analyst (Board Application) - Stellenbosch.**: One of the largest national financial...

  • Technical Specialist

    2 months ago

    Stellenbosch, South Africa Helderberg Personnel Full time

    My client, who is an Information Technology solutions provider is seeking to employ a **Technical Specialist** to be based at their Stellenbosch office. senior technical specialist|technical|technical speciaist **Position Summary and Primary Objectives** The Technical Specialist role is to provide support and perform maintenance within the client...

  • Commercial Support Specialist

    2 months ago

    Stellenbosch, South Africa HR Genie Full time

    Our client is looking for a Commercial Support Specialist to join their team.Responsibilities:Manage ad-hoc rate requests, including requesting buying rates from shipping lines as needed.Request and capture monthly buying rates, ensuring deadlines are met.Request monthly BAF (Bunker Adjustment Factor) updates.Update both internally and externally on BAF and...

  • IT Support Technician

    2 months ago

    Stellenbosch, South Africa LDP Chartered Accountants and Auditors Full time

    **LDP Chartered Accountants and Auditors** **Position**:IT Support Technician **Area**:Stellenbosch, Western Cape **Package**: Market related **Employment type**: Permanent (On site) **For attention**: Antoinette Snyman **Address**: 10 Helderberg Street, Stellenbosch Central, Stellenbosch, 7600 Are you a tech-savvy professional looking to manage IT...

  • Application Services Manager

    2 months ago

    Stellenbosch, Western Cape, South Africa Capital H Staffing and Advisory Solutions Full time

    Our client an investment holding company, with head offices in Stellenbosch, is looking for an **Application Services Manager** in their Technology and Information (T&I) division. **Responsibilities**: - T&I Strategy and Planning - Application Life Cycle Management - Collaboration and Application Service Management - Governance and Compliance **Knowledge...

  • Data Migration Specialist

    1 week ago

    Stellenbosch, South Africa Emporium Human Capital Full time

    Accounting Migration Consultant / Bookkeeper (POS24101)Somerset WestR 20 000 to R 25 000 per monthJob Purpose:Migration specialists assist new and existing customers with complex integrations and migrations of their financial web applications. You will also be responsible in assisting clients to understand what they need to migrate, creating technical...

  • Data Migration Specialist

    2 months ago

    Stellenbosch, South Africa Emporium Human Capital Full time

    Accounting Migration Consultant / Bookkeeper (POS24101)Somerset WestR 20 000 to R 25 000 per monthJob Purpose:Migration specialists assist new and existing customers with complex integrations and migrations of their financial web applications. You will also be responsible in assisting clients to understand what they need to migrate, creating technical...

  • Data Migration Specialist

    2 months ago

    Stellenbosch, South Africa Emporium Full time

    Accounting Migration Consultant / Bookkeeper (POS24101)Somerset WestR 20 000 to R 25 000 per monthJob Purpose:Migration specialists assist new and existing customers with complex integrations and migrations of their financial web applications. You will also be responsible in assisting clients to understand what they need to migrate, creating technical...

  • Data Migration Specialist

    2 months ago

    Stellenbosch, South Africa Adzuna ZA B C2 Full time

    Accounting Migration Consultant / Bookkeeper (POS24101)Somerset WestR 20 000 to R 25 000 per monthJob Purpose:Migration specialists assist new and existing customers with complex integrations and migrations of their financial web applications. You will also be responsible in assisting clients to understand what they need to migrate, creating technical...

  • Solutions Architect

    2 months ago

    Stellenbosch, South Africa CapitalH Full time

    Our client, the most innovative financial institution in South Africa, is seeking a Solutions Architect to steer the evolution of our banking systems. As a Solutions Architect, you'll ensure our technology is robust enough to support them, enhancing both efficiency and client happiness through your efforts. This role is integral to overseeing and enhancing...

  • Solutions Architect

    2 months ago

    Stellenbosch, South Africa CapitalH Full time

    Our client, the most innovative financial institution in South Africa, is seeking a Solutions Architect to steer the evolution of our banking systems. As a Solutions Architect, you'll ensure our technology is robust enough to support them, enhancing both efficiency and client happiness through your efforts. This role is integral to overseeing and enhancing...

  • IQ Retail Support Analyst

    5 days ago

    Stellenbosch, South Africa Kerridge Commercial Systems Full time

    "At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." The Support team at IQ Retail assists customers with queries and problems relating to...

  • Specialist Recruitment Consultant

    2 months ago

    Stellenbosch, Western Cape, South Africa Capital H Staffing and Advisory Solutions Full time

    Capital H is a Stellenbosch-based specialist recruitment consultancy. We are looking for a highly effective, and enthusiastic recruitment specialist who can support our growing client base’s talent demands in the areas of Technology, Finance, Engineering & Logistics. In this role, you will be partnering with the rest of the recruitment team to source and...