Digital Consultant

2 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time

Job Classification

Requisition - 122725
Closing Date - 17 January 2023
Location - Sandton, Johannesburg
Please Note - Preference will be given to Applicants from Underrepresented Groups

  • Job Family
  • Nedbank Wealth Cluster
  • Nedbank Insurance Business Unit
  • Distribution (Alternate Channel) functional area
  • Career Stream
  • Client Service


Leadership Pipeline
  • Manage Self: Technical


FAIS Affected

FAIS Affected
  • Yes
    Job Purpose


To assist in managing and enabling NI digital channels to deliver financial services to bank clients and achieve team results thus contributing to achieving the banks strategic objectives, financial results and market share.


Responsibilities:

  • Manage and monitor journeys and drop offs in order to optimise solutions on digital channels and platforms, to enable for a seamless customer experience
  • Ensure execution of Digital Campaigns with Internal and external Stakeholders in line with SLA's
  • Campaign measurement and tracking of Digital Campaigns
  • Monitor and report on digital campaigns run via direct marketing initiatives
  • Measure client satisfaction. Improve service, gathering feedback from clients and other stakeholders and taking corrective based on feedback received.
  • Daily/ Monthly Sales Reporting and Tracking in line with set Targets
  • Digital deployment support for UAT and production
  • Logging and management of IM's for Digital platform issues/ faults
  • Journey management (Cancelled/ Declined/ Lapse/ Drop Off's) and insights
  • Manage Digital Library for all Digital flows and processes on the various channels
  • Manage Deep Link requests for Money App and Online Banking post deployment of all new products or changes to landing screens

People Specification

  • Manage Money App/ Online Banking Tiles with the Nedbank Insurance and RBB Marketing Teams
  • Manage Digital Tiles Library
  • Channel Optimisation Support and Adhoc Digital Support
  • Build collaboration with internal stakeholders. Build relationships with all relevant stakeholders, including product providers both internal and external.
  • Ensure that latest product information is reflected across all the digital properties where NI products are sold or marketed
  • Ensure transformational target are met.
  • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
  • Participate in the development and implement action plans to address issues raised in culture surveys to improve results.


Essential Qualifications
  • NQF Level
  • Matric / Grade 12 / National Senior Certificate
  • Essential QualificationMatric / Grade 12 / National Senior

Higher Certificate:
Insurance

  • Essential Certifications
  • Preferred Certifications
  • Minimum Experience Level
  • Minimum 2 years enabling or looking after digital or virtual channels, preferably in financial services, with exposure to the range of experience identified above.
  • Previous experience in sales, marketing, call center and digital in a channel management/ assistant /KAM role will be advantageous
  • Experience in running or being an integral part of a project

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Banking knowledge
  • Business principles
  • Data analysis
  • Governance, Risk and Controls
  • Microsoft Office
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills
  • Cluster Specific Operational Knowledge


Behavioural Competencies
  • Earning Trust
  • Communication
  • Collaborating
  • Customer Focus
  • Managing Work
  • Quality Orientation
- **_Please contact the Nedbank Recruiting Team at _

  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Job PurposeThis role will be expected to lead the development and delivery of the digital consulting and strategy capability, ensuring the capability grows and matures, delivery value to the business. The digital consulting capability, in the context of in Nedbank, provides support to the business units and functional domains in Nedbank CIB cluster, by...


  • Johannesburg, Gauteng, South Africa Ad Talent Africa Full time

    WHO ARE WE: We are a leader in mobile advertising technology providing businesses with accurate data and in-depth behavioural insights to serve digital content to audiences that are on the go.WHO ARE WE LOOKING FOR:A Sales Consultant with a knowledge of digital advertising products.WHAT WILL YOU DO: Drive new and grow existing account revenues Achieve...


  • Johannesburg, Gauteng, South Africa Sierraview Residences Full time

    We are a small owner-run business offering hospitality self-catering accommodation in Sandton and operate a total of eleven units in two properties. An opening has arisen for the position of a freelance digital marketing consultant, with current experience in online hospitality accommodation marketing and sales.The consultant will liaise with the business...


  • Johannesburg, Gauteng, South Africa Management Sciences for Health (MSH) Full time

    of Services to be provided:Under the direct supervision of the Senior Technical Advisor -PMIS and oversight supervision from the Principal Technical Advisor-PRS, the Consultant will:Review of current background documents, reports, and global references on the current situation on implementation of regulatory IMS on the continent. Review the adoption of...


  • Johannesburg, Gauteng, South Africa Recruitment Matters Africa Full time

    Our client is looking for a strong Data and Digital service manager to help their clients to achieve digital transformation as a strategic advisor and delivery partner. They provide a range of services to help clients respond to disruptive technology trends, implement innovative digital products, make data- driven decisions and deliver technology-enabled...


  • Johannesburg, Gauteng, South Africa Unique Personnel Full time

    Job Number 71799Job Type FT ContractJob Title Digital Public Infrastructure Strategy Consultant Centre of Digital ExcellenceComputer Skills Ms OfficeIndustry NGOCity JohannesburgProvince Gauteng We are hiring a midseniority member to join the core Programme Delivery Unit (PDU) in support of the Data for Change program. As a key member of the PDU, you will be...


  • Johannesburg, Gauteng, South Africa StaffCentral Consulting Full time

    Job Duties/Responsibilities will include:Stay up-to-date with current technologies and trends in social media and design.Perform research on current benchmark trends and audience preferences.Assist with the planning, developing, and implementing of social media strategies for our clients to meet their business goals.Artwork creation for content...

  • Lead: Digital Product

    2 weeks ago


    Johannesburg, Gauteng, South Africa IQbusiness South Africa Full time

    IQbusiness is the largest South African management and technology consulting firm, attracting top talent and ambitious clients, both locally and globally. Midnight, powered by IQbusiness, are a next-generation business innovation consultancy. Our mission is to help our clients to participate and win in the digital economy.In this role, you will create value...

  • Sales Consultant

    2 weeks ago


    Johannesburg, Gauteng, South Africa Digital Regenesys Full time

    Job Title: Sales ConsultantReports To: Team LeaderWorking Days: Monday to Friday Every second Saturday (as required)Shift: Standard hours: 9:00 AM to 6:00 PM Evening hours may be required during open days or promotional events.Qualifications and Experience: Educational Background: Minimum of Matriculation certificate; a relevant tertiary qualification is...


  • Johannesburg, Gauteng, South Africa CallForce Full time

    We are currently seeking Digital Advertising Sales Consultants. Successful candidates will receive full product and systems training. Your responsibilities will include:Telephonically engaging with prospective clients to purchase digital advertising packagesCommunicate the benefits of the packages or solutions to drive salesContinuously engage or follows up...


  • Johannesburg, Gauteng, South Africa Ad Talent Africa Full time

    Who are we : An award-winning full-service marketing agency.Who are we looking for: A Digital Account ManagerWhat will you do:You will lead and grow key accounts within the agency that are focused on digital brand building and lead generation campaigns. You will be performing multiple roles across the digital marketing eco-systems.What will you need:Digital...


  • Johannesburg, Gauteng, South Africa Management Solutions, S.L Full time

    South Africa NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT JOHANNESBURG Johannesburgo / Graduate / Number of vacancies: 5 Integration into Management Solutions' specialist Technology unit, focused on the digital transformation of our clients. Involvement in projects for the conceptualization and implementation of advanced technological solutions to...


  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Job PurposeTo develop, mature and provide digital delivery, problem solving, digitization and automation capabilities which will drive and enable NCIB's strategic digital transformation goals.Responsibilities: Be the custodian of the overall NCIB digital strategy Taking accountability for collaborative definition, collating and ongoing development of the...


  • Johannesburg, Gauteng, South Africa People Source Full time

    The Senior Manager: Digital Strategy Delivery will also interlock with the Group Strategy & Transformation team other internal consultants, external contractors and business line subject matter experts; will also be responsible for contributing to building Digital Services overall capacity to deliver programs through contributing to the knowledge repository,...


  • Johannesburg, Gauteng, South Africa Digify Africa Full time

    If you live and breathe digital marketing and are passionate about skills development and education, we want to talk to you. Award-winning digital skills company Digify Africa is looking for a digital marketing and content manager to develop, implement, track and optimise our digital marketing campaigns across all digital channels and projects.Key...


  • Johannesburg, Gauteng, South Africa Virtuoso Digital Agency Full time

    Company Overview:Virtuoso Digital is a dynamic and innovative tech integration and marketing tech company. We specialize in providing cutting-edge solutions to businesses, helping them optimize their online presence and achieve their digital marketing goals. As a remote-first company, we embrace collaboration, creativity, and the drive for excellence in...


  • Johannesburg, Gauteng, South Africa Taylormade Recruitment Full time

    Purpose:Duties: Provide a strategic interface between business and IT, encourager stakeholder engagement, oversee relationship management and comprehend business requirements to best align technology solutions and services Supports project management resources and fostering a productive team environment Leads, Take ownership over tasks in rollout projects...

  • Digital Editor

    2 weeks ago


    Johannesburg, Gauteng, South Africa The Recruiters Full time

    Title:Digital Editor - JHB:Salary:Description: Our client is seeking a Digital Editor who will ensure a robust, engaging web presence through the production and publication of original written and multimedia content. This position is a full time, officebased position and our offices are in Industria West, Roodepoort. SCOPE The Digital Editor reports directly...


  • Johannesburg, Gauteng, South Africa IBM Full time

    IntroductionAt IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM's ongoing transformation as a company that...


  • Johannesburg, Gauteng, South Africa CyberPro Consulting Full time

    CyberPro Consulting combines a Passion for Technology with a Genuine Interest in our customer's Business and Success. With almost two decades of experience in the IT and software development industry, CyberPro Consulting has a diverse client base, ranging from large-scale enterprises to SME businesses. Servicing clients across all major business centers in...