Guest Relations

Key Responsibilities: Lead and supervise the guest relations team, including guest services associates and concierge staff, to ensure the highest levels of service and professionalism onboard the cruise ship. Serve as the primary point of contact for guests, addressing inquiries, requests, and concerns in a prompt, courteous, and efficient manner....

Brief:Experienced Hotel Receptionist required.Valor Hospitality Partners is a leading hotel management company. We are seeking a dynamic, experienced and motivated individual to join our team at voco The Bank, Rosebank as a Hotel Receptionist/Guest Relations Agent.As a Hotel Receptionist, you will be responsible for ensuring that our guests have an...

Hotel: voco, The Bank, Rosebankvoco, The Bank, is not just a hotel; it's an experience crafted with care and delivered with passion. Managed by Valor Hospitality Partners, we are dedicated to providing exceptional service and creating memorable moments for our guests.Responsibilities: Greet and welcome guests as soon as they arrive at the hotel Check guests...

Key Responsibilities: Assist the Rooms Division Manager in daily operations, including staffing, scheduling, and training of front desk associates. Supervise the front desk team to ensure efficient and professional guest service delivery. Handle guest inquiries, complaints, and requests in a timely and effective manner, striving for guest satisfaction at all...

Are you a dynamic and results-oriented professional with a proven track record in Sales and Marketing within hotelsand specifically catering to corporate blue-chip clients ?If so, voco, The Bank managed by Valor Hospitality Partners, is looking for someone just like you to join our team as a Sales and Marketing Manager.About Us:voco, The Bank, is not just a...

Hotel: voco, The Bank, Rosebankvoco, The Bank, is not just a hotel; it's an experience crafted with care and delivered with passion. Managed by Valor Hospitality Partners, we are dedicated to providing exceptional service and creating memorable moments for our guests.Are you a night owl with a passion for hospitality and meticulous attention to detail? We're...

2years Assist Audio Mixer Microphone set ups in studio and on location Equipment checking Charge and manage batteries and department consumables Collect info for administration such as the cue sheets Do all paper work associated with audio department e.g. labels, cue sheets Work with crew Trouble shooting when necessary Ensure presenters and guest are ready...

Ø Manage the F&B department of the hotel including food preparation, food and beverage service, and improve operational standards in all areas. Ensure guest satisfaction and utilise all sales techniques to maximise profits of the hotel.SKILLS, EDUCATION AND EXPERIENCEØ Matric and displays attention to detailØ Ability to plan, prioritise and remember...

Key Responsibilities: Lead and manage the retail team, including sales associates, supervisors, and support staff, to ensure the highest levels of service, sales performance, and operational efficiency. Develop and implement sales strategies, promotional campaigns, and merchandising plans to drive retail revenue and meet or exceed sales targets and Key...

Hotel: voco, The Bank, Rosebank voco, The Bank, is not just a hotel; it's an experience crafted with care and delivered with passion. Managed by Valor Hospitality Partners, we are dedicated to providing exceptional service and creating memorable moments for our guests. **Responsibilities**: - Greet and welcome guests as soon as they arrive at the hotel -...

**Key Responsibilities**: - Assist the Rooms Division Manager in daily operations, including staffing, scheduling, and training of front desk associates. - Supervise the front desk team to ensure efficient and professional guest service delivery. - Handle guest inquiries, complaints, and requests in a timely and effective manner, striving for guest...

**NOW RECRUITING - Deputy General Manager for the voco Hotel, Managed by Valor Hospitality Partners.** **About Us**: voco, a premium hotel brand under the IHG umbrella, managed by Valor Hospitality Partners, is known for its unique blend of informal charm and formal service. We pride ourselves on delivering unforgettable guest experiences with a personal...

Hotel: voco, The Bank, Rosebank voco, The Bank, is not just a hotel; it's an experience crafted with care and delivered with passion. Managed by Valor Hospitality Partners, we are dedicated to providing exceptional service and creating memorable moments for our guests. Are you a night owl with a passion for hospitality and meticulous attention to detail?...

**NOW RECRUITING - HOTEL NIGHT AUDITOR WITH OPERA EXPERIENCE.** voco Johannesburg Rosebank, is not just a hotel; it's an experience crafted with care and delivered with passion. Managed by Valor Hospitality Partners, we are dedicated to providing exceptional service and creating memorable moments for our guests. Are you a night owl with a passion for...

Are you a dynamic and results-oriented professional with a proven track record in Sales and Marketing within hotels and specifically catering to corporate blue-chip clients ? If so, voco, The Bank managed by Valor Hospitality Partners, is looking for someone just like you to join our team as a Sales and Marketing Manager. **About Us**: voco, The Bank, is...

_Elevate Hospitality Excellence with Your Expertise as a Front Office Supervisor!_ Are you an experienced Hotel Front Office Supervisor seeking a new and exciting opportunity? Look no further! We are searching for a dynamic professional to lead our front office team, bringing your wealth of experience to a fast-paced and thriving corporate hotel...

Experienced Front Office Supervisor with Opera skills required for a prestigious corporate hotel known for its exceptional service and commitment to providing a seamless guest experience. Located in the heart of Rosebank, our clients hotel is a hub for business travelers seeking comfort and efficiency. **Responsibilities**: As a Front Office Supervisor, you...

**Key Responsibilities**: - Utilize OPERA software for all reservation-related activities, including booking, cancellations, and modifications. - Demonstrate proficiency in OPERA skills, with a comprehensive understanding of the system's functionalities. - Handle rate building and management to optimize revenue and occupancy. - Generate and analyze...

2years - Assist Audio Mixer - Microphone set ups in studio and on location - Equipment checking - Charge and manage batteries and department consumables - Collect info for administration such as the cue sheets - Do all paper work associated with audio department e.g. labels, cue sheets - Work with crew - Trouble shooting when necessary - Ensure presenters...

Unleash Your Reservation Wizardry! ✨ Join the Elite: Hotel Reservations Manager at a busy corporate hotel. **Are you the OPERA virtuoso we've been searching for?** Valor, in partnership with a distinguished corporate hotel, is on the lookout for a Hotel Reservations Manager Extraordinaire! **We're not just offering a job; we're inviting you to be the...

**Location: Workshop17 - The Bank** - **Job brief**_ The Event Coordinator is responsible for understanding and executing detailed event briefs, and ensuring that they have knowledge of what the client/event is aiming to achieve in order to make the event a success. It is important that you proactively identify the client needs, plan, organise and confirm...