Helpdesk Coordinator

IT Helpdesk AgentIntroduction:As an IT Helpdesk Agent, you are responsible for answering calls in the support queue as well as providing remote assistance to customers. This will be in the form of telephonic assistance or via remote assistance tools.In this role, you will provide a variety of IT support services which will include but not limited to,...

About ReflexEstablished in South Africa 23 years ago, Reflex Solutions has quickly grown into a reputable ICT solutions provider with a proven track record of renowned ICT solutions in the retail-sector and a strong FNO partnership network. We boast a team of highly experienced technical professionals, empowering us to deliver quick and high-quality service...

For our Electrical Division in Johannesburg, we are looking for a Service Centre Helpdesk Coordinator who will assist our Power Distribution Technical Manager in scheduling our team of Field Service Engineers work, more precisely arranging installations, repairs, commissioning, projects and services. Quoting, Forecasting and Reporting tasks are also included...

Provide first Level Helpdesk Support on computer systems, serving as first point of contact for customers seeking technical assistance.KEY RESPONSIBILITIES:Technical Responsibilities Customer Service Warranty, Guarantee & Repair claims management Contact clients who have logged tickets and update account managers accordingly Client expectation management...

Our client has an opportunity available for an IT Asset Coordinator.Requirements:4 years' experience in an IT Service Desk or Call Centre role, preferably in the telecommunications space, of which 2 years' experience must be within an ITIL aligned asset managed environment.Matric,Business intelligence certificate.Relevant IT Diploma or Degree would be...

Provide 24x7 support and maintenance Microsoft Servers environment: Initially nightshift: 10pm-5am Fault Resolution and Troubleshooting and provide support & technical advice to clients Implement and/or coordinate system updates and replacement of 'old' versions Ensure networks & servers are fully operational Administration: Conduct User, Network...

Provide 24x7 support and maintenance Microsoft Servers environment: Initially nightshift: 10pm-5amFault Resolution and Troubleshooting and provide support & technical advice to clientsImplement and/or coordinate system updates and replacement of 'old' versionsEnsure networks & servers are fully operationalAdministration: Conduct User, Network printer,...

Qualifications / Requirements: Recognised Bachelor's Degree / National Diploma in Information / Digital Technology or Business Management. Minimum of 5 years' experience gained in Information Systems Minimum 5 years' experience gained in Digital Business Management Indepth knowledge of all company and Group Sales and After Sales systems Proven track record...

Purpose:To ensure that Reflex continuously does more with less without compromising on quality, whilst making our clients adore us, ensuring business growth and retention. As Reflex's Service Delivery Manager, you will be responsible for managing the day-to-day IT Operations on behalf of the clients you look after, acting in the best interest of the client...

Gauteng, JHB - Northern Suburbs Market Related Annually Basic SalaryOur client, one of South Africa's Largest Bank's is looking for a Support Specialist to join their dynamic team.Purpose Statement: Coordinate, investigate and provide timely feedback on incoming E-Channels related queries received from the Business Support Centre (BSC) and Complaint...

We are looking for a Service Delivery Manager to join our driven and dynamic team. The SDM's role is to ensure that Reflex continuously does more with less without compromising on quality, whilst making our clients adore us, ensuring business growth and retention. As Reflex's Service Delivery Manager, you will be responsible for managing the day-to-day IT...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:This office-based role will oversee and support the Enablement, Onboarding, and EUC 2nd line Support teams in their daily operations. You'll need to manage multiple projects/tasks simultaneously, with occasionally conflicting priorities.What You'll Bring: The incumbent to this position is responsible...

**OC Operations Proactively devising solutions and assisting with methods and means to timely resolve any outstanding service related issues. Daily monitoring and reporting of KPIs / KQI's across all Services Efficient and early detection of service degradation and customer service impact. Special Events Assurance for Monitoring and Support. (Sporting...

Group IT ManagerThe Group IT Manager is responsible for the maintenance and support of all IT Systems and Security for holding companies.Requirements: Matric A+ / N+ MS Certificate/Engineer MCITP Network Security + Diploma in IT Systems Administration (NQF level 4/5). 10 years in IT Administration/Networks 3 Years in IT Management Advanced, uptodate IT...

Nova Pioneer is looking for an experienced savvy Tech Manager in South Africa We are seeking a dynamic individual who is great at organizing in-house IT processes, receiving and scheduling IT support requests, maintaining the technology equipment, project and vendor management, testing and reconditioning equipment for redeployment, tracking tech supplies and...

Full Time _Gauteng_, _Johannesburg_ January 17, February 17, 2024 Helpdesk - InternetJob Overview:Requirements: Matric CompTIA A+, CompTIA Network+ (or similar) SQL query intermediate level Support centre certifications and/or degree in Information Systems Advantageous Strong business process background; able to quickly absorb information on, and identify...

Grade:GL:Location:Johannesburg:Purpose of the Job:To Provide maintenance support through timeous and effective repair and maintenance service to buildings and plumbing across facilities to contributing to facilities operational efficiency to meet department goalsWhat You'll be Doing: Execute tasks as per written procedures to ensure safety of people and...

Job Number 72552Job Type PermanentJob Title Group IT ManagerComputer Skills MS Excel,MS Outlook,MS SQL,MS Word,SAP,MS Office,MS Teams,One Drive,VOIP,MS SharepointIndustry AutomotiveCity Johannesburg SouthProvince Gauteng IT Group ManagerKPA: User Desktop Support Manage/oversee user helpdesk & single ticketing system Attend to more complex /most important...

IT GraduateWe're your dream technical teamWe are currently recruiting for an internal Desktop Support Analyst to join our team. You will work with our tech-savvy staff to ensure the smooth running of their IT equipment and the systems they depend on. You'll be an essential part of improvements as we strive for perfection. You will need to possess outstanding...

About Us:Tsebo Facilities is looking for a Workplace Host to provide efficient, courteous and professional workplace services and front of house services including maintaining the conference meeting rooms and porterage services in accordance the workplace management services within the master service agreement.As a leading African Integrated Workplace...