Sme Operations Assurance

2 weeks ago


Johannesburg, Gauteng, South Africa Ericsson Full time

About this opportunity


We are now looking for an SME Operation Assurance that will be responsible for the planning, coordination, management, and execution on Ericsson Charging System.

The role focuses on executing design, audit and optimization of services, where you will be accountable for part of the solution and of the service process.

Hereby, you should be able to keep time, performance and quality according to Ericsson requirements and customer contracts.

What you will do

  • Perform day to day operational activities of Charging systems and Handle Problem management, Incident Management
  • Able to work for thirdparty management and Perform Handover, UAT for new deployment
  • Work with Multiple domain and Provide stakeholder service/feedback on daily manner
  • Carry on call
    24/7 and handle incident end to end

You will bring

  • Bachelor level, in engineering (IT, Telecom, Electrical Engineering)
  • Demonstrated ability in Ericsson charging system or any Intelligent Network Platform
  • Charging and Billing, BSS domain expertise
  • Knowledge of Managed Service telecom operations practice
  • Experience sharing and collaboration skills
  • Proficient in spoken and written English
  • Delivering results & meeting customer expectations
  • Excellent problem analysis and solving skills

Why join Ericsson?:

At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build never seen before solutions to some of the world's toughest problems. You ́ll be challenged, but you won't be alone.

You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.


What happens once you apply?:

Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city:
South Africa (ZA) || South Africa : Gauteng : Johannesburg

Req ID: 718467
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