Principal Rotables, Quality and Warranty Management

2 weeks ago

Johannesburg, Gauteng, South Africa De Beers Group of Companies Full time
Company Description

  • We're reimagining mining to improve people's lives. That includes the lives of everyone who works for Anglo American. We strive to be a great company where employees are happy, inspired to do their best work. A place where every colleague can grow, develop and realise their potential. To live up to our Always with Purpose employee value proposition, we're putting the development and growth of colleagues first by ensuring everyone at Anglo American has the career experience they deserve.
**Job Description

  • Purpose of the role**:


The purpose of the role is to be the overarching expert and owner for Component Rotables, Quality and Warranty Management processes providing support and guidance to site teams and involved stakeholders.


Key Responsibilities:

  • Develop and implement best practices related to the repair of major components and the management of cores both for Fleet and for Fixed Plant.
  • Develop norms for the reusage of components, e.g. number of turns before replacement.
  • Develop innovative ways of tracking rotables across all managed operations within Anglo American.
  • Implement quality control procedures to ensure the reliability and performance of rotable components, when required perform supplier assessments and provide feedback.
  • Monitor support and where required improve the warranty management process effectiveness across all Anglo American managed sites and the Nonmanaged sites when requested.
  • Collaborate with suppliers and manufacturers to ensure compliance with warranty terms and conditions, work with the suppliers to improve quality and performance of rotables.
  • Support and provide guidance to maintain records of rotable item condition, maintenance history, and warranty information.
  • When required participate and oversee the quality and conclusiveness of root cause analysis being performed both internally and externally to identify and address recurring issues impacting rotable life cycles.
  • Ensure outputs from root cause analysis are linked back into the reliability continuous improvement process to address any shortfalls in our baseline asset tactics taking into account reliability block diagrams, asset strategy and OEM inputs and change management process is conducted appropriately.
  • Develop sound working relationships with Stakeholders and conduct regular site visits in order to understand local conditions, planning and reliability process etc.
  • Conduct community of practices with shared experiences, develop and share best practices and develop joint programs of work (Centre and Site improvements)
  • Closely collaborate with Supply Chain on logistics specifications, develop work scopes which include transport and preservation requirements during transportation, receipting and storage/warehousing requirements for returning rotables and new replacements, provide guidance on preservation maintenance & contamination control requirements, participate in strategic demand planning with suppliers.
  • Monitor the accuracy of and use of the Iron Man platform to ensure the data set contained is accurate.

Technical knowledge:

  • Advanced understanding of the full mining/ resource extraction value chain and its key drivers from the ore body through the extraction, processing, infrastructure and mining
  • Advanced understanding of key technical concepts relating to MARC and warranty management
  • Strong understanding of Supply Chain processes in relation to warranty management
  • In addition to English proficiency, Portuguese and/or Spanish language skills would be highly advantageous.

Experience:

years' experience required, with a proven track record of understanding the iron and demonstrating considerable operational experience in the field of rotable repairs.


Qualifications:

  • An undergraduate qualification (Bachelors / Honours degree or equivalent) in a relevant technical discipline
  • A postgraduate qualification (Masters / Doctoral degree or equivalent) in an Engineering discipline advantageous
  • Trade background and or equivalent practical and operational experience.

Certification:

  • Registered Engineer and or equivalent certification and or experience.
**Additional Information

  • Who we are**:


We aim to lead the industry by pursuing ever safer and more responsible ways of working, demonstrating integrity and showing care and respect for people and the planet.

That means we are constantly seeking new opportunities to mine and process our products sustainably, using less water, less energy and more precise extraction technologies.

As the custodians of coal and other precious natural resources - diamonds (through De Beers), copper, platinum and other precious metals, iron ore and nickel - our extraordinary teams work safely and collaboratively, with the utmost consideration for local communities, our customers and the world at large.


How we are committed to your safety
Nothing is more important to us than en

  • Senior Warranty Coordinator

    2 weeks ago

    Johannesburg, Gauteng, South Africa BAIC SA Full time

    Job Summary:The role is responsible for all warranty related work. The warranty work includes but not limited to Designing the warranty policy, dealing with the warranty claims, monitoring the warranty data and revert the warranty information to the product quality improvement work. This position needs experience in warranty work, automotive problem...

  • Warranty Administrator

    2 weeks ago

    Johannesburg, Gauteng, South Africa GP Consult Full time

    Gauteng, JHB - Eastern Suburbs R R 15000 Monthly Basic SalaryJunior Warranty Clerk - Automotive - Kempton Park Ensure that loss on warranty is within budget percentage parameters Keep daily workin progress within parameters Have a full understanding of Manufacturer and Group warranty, costing & claims procedures and ensure that these are used Liaise with...

  • Warranty Administrator

    2 weeks ago

    Johannesburg, Gauteng, South Africa Staff Solutions Full time

    Job Duties: Ensure that loss on warranty is within budget percentage parameters. Keep daily workin progress within parameters. Have a full understanding of Manufacturer and Group warranty, costing & claims procedures and ensure that these are used. Liaise with manufacturer and suppliers in a professional manner so as to maintain trust and support. Provide...

  • Warranty Clerk

    2 weeks ago

    Johannesburg, Gauteng, South Africa First Degree Recruitment Full time

    Vehicle Dealership is looking to fill a position for a Warranty Clerk for their Service department_ Duties and responsibilities_: Collaborating with Managers and technicians Fulfilling warranty requirements Solving warranty issues Monitoring defective products Maintaining records of customer details, and reporting of warranties_Requirements:_ Experience as...

  • Warranty Clerk

    2 weeks ago

    Johannesburg, Gauteng, South Africa First Degree Recruitment Full time

    Vehicle Dealership is looking to fill a position for a Warranty Clerk for their Service department.- Duties and responsibilities_: Collaborating with Managers and technicians, fulfilling warranty requirements, solving warranty issues, monitoring defective products, Maintaining records of customer details, and reporting of warranties.- Requirements:_ Minimum...

  • Warranty Administrator

    2 weeks ago

    Johannesburg, Gauteng, South Africa Staff Solutions Full time

    a Truck company based in the Eastern Suburbs of Johannesburg is seeking a Warranty Administrator who will report to the Regional Technical Manager. This position will be based at their HQ. Be able to adjudicate all Warranty Claims for the Group's suppliers and dealers. Submit claims to suppliers. Assist with reporting on a rotational basis to create back up....

  • Warranty Administrator- Isando

    2 weeks ago

    Johannesburg, Gauteng, South Africa Select Motor Recruitment Full time

    KEY FUNCTIONSEnsure that loss on warranty is within budget percentage parametersKeep daily work-in progress within parametersHave a full understanding of Manufacturer and Group warranty, costing & claims procedures and ensure that these are usedLiaise with manufacturer and suppliers in a professional manner so as to maintain trust and supportProvide speedy...

  • Administrator: Warranty- Importer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Motus Corporation Full time

    Job PurposeTo deliver administrative support in order to process warranty transactions accurately and timely through the execution ofpredefined work objectives as per agreed standard operating procedures.Position Overview:Specific Role Responsibilities:GENERIC JOB OUTPUTSPROCESS Capture warranty claim data on relevant OEM systems to ensure compliance....

  • Warranty Technician

    2 weeks ago

    Johannesburg, Gauteng, South Africa Fluidra Waterlinx (Pty) Ltd Full time

    Fluidra is growing We are looking for a Warranty Technician – Customer Care based at our Head Office in Denver.Create the perfect pool experienceFluidra aims to provide a fun and inclusive work environment where our values guide our behaviour. We strive to provide the perfect pool experience, responsibly. We have a strong geographical footprint with...

  • Technical Warranty and Claims Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Fempower Personnel Full time

    Job Title : Technical Warranty and Claims ManagerArea: East RandOur national client, who Is in the automotive spare parts industry seeks to employ a dynamic claims and warranty manager. Ideally from an automotive spare parts environment or electrical or technical or auto electrical industry.Must Have:South African MatricTrade Tested qualification and or...

  • Dealership Warranty Clerk

    2 weeks ago

    Johannesburg, Gauteng, South Africa Select Motor Recruitment Full time

    Duties:Processing of warranty claims: Process all warranty paperwork to ensure proper documentation is available for submission to the OEM/Factory/distributor. Verify criteria required by OEM/Factory or distributor. Reconcile all warranty receivables with payments through the appropriate Systems. Resubmit all rejected claims within 24 hours or receive...

  • Warranty Administrator- Isando

    2 weeks ago

    Johannesburg, Gauteng, South Africa Select Motor Recruitment Full time

    Be able to adjudicate all Warranty Claims for suppliers and dealers.Submit claims to suppliers.Assist with reporting on a rotational basis to create back up.Establish and develop and maintain dealer warranty relationship and goodwill.Assist in handling of warranty claims complaints and concerns and make sure the problem is resolved and corrected.Treat...

  • Workshop Quality Control Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

    Workshop Quality Control Manager - ForkliftsLocation: JohannesburgSalary: R R30 000 plus Medical Aid and Pension fund after probation.Duties:Ensure all machines are according to Spec on the booking formCheck Job cards to ensure all that was used is booked out and correct quantities.Indicate Mast swops and make sure the mast removed from the back or put in...

  • Quality Assurance Controller

    2 weeks ago

    Johannesburg, Gauteng, South Africa Quality Analytics Full time

    Quality Assurance Controller (Pharmaceutical Experience) Home / Jobs / Quality Assurance Controller (Pharmaceutical Experience) Quality Assurance Controller (Pharmaceutical Experience) Quality Assurance Controller (Pharmaceutical Experience) – We are urgently recruiting for a Quality Assurance Controller (must have Pharmaceutical industry experience) to...

  • Principal Hydrogeologist

    2 weeks ago

    Johannesburg, Gauteng, South Africa SLR Consulting Full time

    SLR is recognised as one of the global leaders in environmental and advisory solutions, helping our clients to achieve their sustainability goals. SLR has over 100 offices in 13 different countries across the world and we actively encourage collaboration and learning between the many disciplines and services we offer globally. In the process of growing our...

  • Dealer Principal

    2 weeks ago

    Johannesburg, Gauteng, South Africa First Degree Recruitment Full time

    We have a fantastic opportunity for a Dealer Principal who is looking for a new challengeDuties and responsibilities: Manage all aspects of the dealership including staff; Monitor the sales, parts and workshop of the dealership and ensure profitability of all departments; Maintain and increase market penetration; Improve stock turnover, increase sales,...

  • IT Quality Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa eSoft Development and Technologies Full time

    Objective of this Scope of Work Establish an effective and efficient I&T Quality Management System (QMS) that will assist with the achievement of the Bank's I&T quality objectives. The main driver behind quality management is to ensure that the IT solutions and services provided to the Bank are of a consistent high standard as articulated in the Bank's I&T...

  • Vehicle Warranty Sales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa CallForce Full time

    We're looking for a Vehicle Warranty Sales Agent to join our professional team of Sales Consultants focused on creating growth opportunities and increasing market share through the sale of their vehicle warranty product. Key ResponsibilitiesMaximise policy sales and monthly written premium in a compliant and customer centric manner.Be responsive, courteous...

  • Supplier Quality Manager 1

    2 weeks ago

    Johannesburg, Gauteng, South Africa Alstom Full time

    Vacancy: Supplier Quality ManagerGibela's mission is deeply connected to a vision of fostering socio-economic transformation, acknowledging the vital role of passenger rail in driving the South African economy forward. Positioned at the intersection of opportunities and progress, Gibela is dedicated to reinvigorating commuter rail to pave the way for a...

  • Principal Strategy

    2 weeks ago

    Johannesburg, Gauteng, South Africa De Beers Group of Companies Full time

    **Company Description Change is the only constant. Can you help us manage the process?**The quality and long life of our mineral assets are the foundation of Anglo American's global business, so we are driving towards a more sustainable approach to mining.Guided by our purpose and our values, we enable both high performance and purposeful action as we aim to...