Store Leader

2 weeks ago


Paarl, Western Cape, South Africa Wellness Warehouse Full time

AREAS OF RESPONSIBILITY:

Customer Experience

  • Be professional
  • Manage customer interactions, complaints and requests
  • Optimise selling space and drive replenishment to ensure stock availability
  • Conduct floor walks to ensure housekeeping disciplines are adhered to
Store Profitability

  • Sales meet or exceed targets
  • GP reduce wastage & improve stock accuracy within benchmarks
  • NP reduce controllable expenses in line with budgets
  • Interpret Income Statement information and formulate and implement action plans
  • Identify challenges, trends and opportunities to drive continuous improvement
Store Disciplines & Productivity

  • Ensuring that monthly store audit benchmarks are achieved and improved upon
Risk Management

  • Effective stock control and stock management
  • Effective cash handling procedures and controls
Lead, develop and retain team members

  • Performance development culture and team effectiveness
  • Leading, developing and coaching the team
  • Basic IR

JOB SPECIFICATIONS:

  • Grade 1
  • Business/Admin qualification a retail management diploma or degree would be advantageous
  • Minimum 5 years retail experience sales, merchandising and admin experience (including 23 years managerial experience)
  • A genuine interest in health and wellness brand ambassadors
  • Fully computer literate
  • Strong written and verbal communication skills
  • Ability and willingness to work weekends and extended retail hours
  • Proficiency in stock management, cost control and cost management
  • Own transport essential
  • Competency Assessment Achieved

OFFER:

  • Remuneration based on a 'cost to company' model and performance incentives.
  • All permanent team members are required to join the company's provident fund and risk benefit.
  • Medical aid options are available.
  • 20 days annual leave
  • Birthday leave
  • Team member discounts on instore and online purchases
  • Ongoing learning and development through our inhouse Wellness Training Academy and supplier training.
  • Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)

Salary:
R12, R16,000.00 per month

Experience:

  • Retail: 4 years (required)

Ability to Commute:

  • Paarl, Western Cape (required)

Ability to Relocate:

  • Paarl,

Western Cape:
Relocate before starting work (required)
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