Training Supervisor

2 weeks ago

Cape Town, Western Cape, South Africa Yebo Fresh Full time
Yebo Fresh is an award-winning online retail e-commerce platform focusing on South

Africa's mass market. Our unique business model and partnerships with manufacturers

allow us to deliver an unbeatable offer at a highly competitive price point.

We proudly serve families, NGOs, Schools, ECDs, and township retail businesses such as

Spazas and fast food restaurants and we are looking to grow.

For
our customers, using Yebo Fresh means avoiding the hassle, cost, and risk of

overcrowded and/or expensive transport, long queues, and carrying heavy bulk

goods.

We engage
with entrepreneurs, and our customers on our platform on a daily basis

through field sales agents, supplying credit lines, having WhatsApp conversations,

and organizing product deliveries.

These interactions allow us to build extensive qualitative and quantitative insights into

the typical patterns, challenges, and critical success factors of township entrepreneurs.

We are now keen to build on this physical & digital infrastructure and to use these

insights. We are building an 'empowerment' engine for South African entrepreneurs

who, as we observe, often struggle in this highly competitive environment and to

provide them with education and development opportunities

Now Hiring:
Training Supervisor

What You Will Do
We are looking for a Training Supervisor to join the founding team of a startup project

with national ambitions to bring breakthrough impact to the world of Entrepreneurs and

small township businesses in education, funding, job creation, and support, in partnership

with the National Treasury in their goal to address the challenge of unemployment in

South Africa.

The goal is to unlock exponential Entrepreneur and Township SME growth with the

corresponding impact by building an Entrepreneurial Development Program Platform that

supports eCommerce and online entrepreneurial education to support retail

financing models and business growth that results in scale which ultimately leads to job

creation.
We are looking to create;

  • A more just and equitable society that depends upon more families and
households having a stable income in the townships through entrepreneurship

development by providing entrepreneurial learning content through coaching,

online delivery, on-site training, peer learning, and networking

  • Growth of Township SMEs and growing livelihoods through adequate access to
finance in the retail industry in collaboration with training and marketing

  • Entrepreneurial growth, scale, and support; we are seeking growth beyond
traditional models, using technology to educate and through intelligent

behavioral software and powerful entrepreneur technology support toolkits

In this role, we are looking for a motivating Training Supervisor who will guide the Field

Facilitators on how to improve their skills and motivate them to deliver quality education,

knowledge of various sales & training techniques and excellent communication skills.

Along with the responsibilities of mentoring entrepreneurs and new field agents, it will

be the core responsibility of the supervisor to design individual and team training courses

and prepare educational material to upskill both the team members and the

entrepreneurs with the ultimate result being job creation and increased usage of the Yebo

Fresh technology platforms

Training Supervisors will also be responsible for the Core Customer Channel, their role is

to manage this channel and ensure its continued growth and development.

We are looking for team members who have high energy, are competitive, and ambitious

and have a track record of over-achieving and exceeding targets.

Key Role Responsibilities and Duties

  • Onboard and train new hires.
  • Set learning and financial objectives for the team
  • Develop learning material for the field staff.
  • Design training courses, coaching sessions, and other roleplaying activities.
  • Establish training needs by observing entrepreneurs, studying sales
performance, and reports

  • Act as a consultant to field coaches and provide helpful advice on coping
with job-related challenges

  • Identify individual and team training needs
  • Provide input and ideas into educational material, including presentations,
sales scripts, and case studies-Gather feedback on all training programs from trainees, managers, and

instructors

  • Set annual learning and development objectives for the coaching team
  • Maintain updated records of educational curriculum and material
  • Evaluate employees' performance after each training
  • Monitor costs of training programs
This is over and above the following

  • Establish relationships with new customers
- maintain and grow relationships with existing customers
- strive to improve customer satisfaction through excellent customer service
- identify and respond to client needs
- keep a high level of knowledge about existing products and services, and

learn about new products and services

  • Floor Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    Our client is a prominent private company that owns a number of established outlets in the Western Cape. They are expanding and have a need for enthusiastic people to support this growth, which includes a Floor Supervisor position based in Eerste River, Cape TownJob Purpose:The purpose of the Floor Supervisor is to effectively plan, control and monitor the...

  • Training Centre Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa 3CMETAL BELMET PTY LTD Full time

    Job PurposeTo identify training and development needs and providing recommendations on programmes and activities. Guiding Managers and Supervisors in developing training skills. Delivering training programmes. Conduct Artisan training.Responsibilities / Duties / Job Skills Manage the Training Centre WS (Equipment, Consumables, Tools and Personnel). Ensure...

  • Front-end Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    Our client is a prominent retail chain group headquartered in the Western Cape. Since their establishment in 2012, they have provided exceptional services in the realm of fast-moving consumer goods (FMCG). Operating in emerging markets, they consider their customers to be part of their extended family.Their commitment is grounded in the principle of...

  • Butchery Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    Our client, a prominent retail group headquartered in the Western Cape. Since their establishment in 2012, they have provided exceptional services in the realm of Fast-Moving Consumer Goods (FMCG). Operating in the emerging markets, they consider their customers as part of their extended family. Their commitment is grounded in the principle of delivering on...

  • Perishables Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    Our client, a prominent retail group headquartered in the Western Cape. Since their establishment in 2012, they have provided exceptional services in the realm of Fast-Moving Consumer Goods (FMCG). Operating in the emerging markets, they consider their customers as part of their extended family. Their commitment is grounded in the principle of delivering on...

  • Kitchen Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Seasoned Recruitment Full time

    Kitchen Supervisor needed with 2 years experience.you will work closely with the kitchen manager.Previous experience will be a advantage.The Kitchen Supervisor oversees food production operations in the deli kitchen. They organizekitchen processes to maintain high quality, safety, efficiency, and profitability. They train andmanage the kitchen team in a...

  • Housekeeping Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor's responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or...

  • Training Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa Western Cape Department of Health Full time

    Closing Date- 2024/05/27- Reference Number- WCG Tracking Number- DOI 54/2024- Job Title- Training Officer: Monitoring Compliance and Performance Management, Ref No. DOI 54/2024- Department- Department of Infrastructure- Salary level- 7- Enquiries- Ms A Jansen van Rensburg at Job Type- Permanent- Location - Country- South Africa- Location - Province- Western...

  • Restaurant Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways...

  • Bar Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    Bar SupervisorLuxury Hotel Industry - Western CapeCompetitive Salary PackageWe're currently recruiting for an exciting position as stand-alone Bar Supervisor for a luxury hotel property based in Cape Town.As Bar Supervisor you'll be assisting in daily bar operations, staff supervision & training, contributing towards bar promotions, menu planning &...

  • opertionals supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Pronto Labour Team Full time

    Junior Operational Supervisor (OPS) Experience in the FMCG/Manufacturing Industry is an AdvantagePosition: Junior Operational Supervisor (OPS)* Minimum 3-4 years of experience in Operations or as an Operational Supervisor Supervise the everyday working of department operating processes Maintain and provide efficient backup to the Supply department to ensure...

  • opertionals supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Pronto Labour Team (Pty) Ltd Full time

    JUNIOR OPERATIONAL SUPERVISOR (OPS) - Please note that this is a junior positionAbout the Company: This company is seeking a Junior Operational Supervisor (OPS) in Cape Town, Western Cape FMCG/Manufacturing Industry experience will give you an advantage* Minimum 3-4 years of experience in Operations or as an Operational Supervisor Supervise the day-to-day...

  • Production Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Recruitment Matters Africa Full time

    Our client is looking for a production supervisor that has excellent multitasking abilities. The production supervisor is responsible for increasing productivity with innovative methods and motivating staff to perform better.Responsibilities Supervise production line operation in accordance with plant policies and procedures Responsible to meet shift...

  • Food & Beverage Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    Education RequirementsThere are no mandatory educational requirements to become a food and beverage supervisor. While on-the-job training remains the most important path to a successful career in food management, a two

  • Till Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Stodels Nurseries (Pty) Ltd. Full time

    Till Supervisor - Kenilworth (RETAIL GARDEN CENTRE)Multi Award Winning Nursery-Stodels is looking for a meticulous and friendly Till Supervisor to assist the Support Services team at the Kenilworth Garden Centre. The position will report directly to the Till Supervisor.Main duties: Roster cashiers to ensure adequate staff are on duty Managing cashiers...

  • Social Work Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa NICRO Full time

    Social Work SupervisorThe Supervisor supervises social service professionals (SW and SAW) in the provision of direct social work services to clients. In accordance with the mission of the organization the Supervisor, under the direction of the Area Manager, plans, organizes, staff and directs services to clients on a daily operational basis and ensure...

  • Housekeeping Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    Our client is a leading short-term rental management company dedicated to transforming the short-term accommodation industry through innovation and excellence. We are seeking a detail-oriented and experienced Housekeeping Supervisor to join our dynamic team and contribute to maintaining the highest standards of cleanliness, maintenance, and inventory control...

  • Training Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa Takealot Full time

    , a leading South African online retailer, is looking for a highly talented Training Coordinators to join our Takealot Delivery Team in Cape Town (WC) reporting to the Head of Reverse Logistics. We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total...

  • Training Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa Takealot Full time

    , a leading South African online retailer, is looking for a highly talented Training Coordinators to join our Takealot Delivery Team in Cape Town (WC) reporting to the Head of Reverse Logistics. We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.We offer a market related, Total...

  • Bascule Bar Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa AccorHotel Full time

    Job DescriptionScope of Position:The position of Supervisor is dedicated to exceeding expectations of both internal and external guests to ensure the highest level of service is consistently provided. Teamwork is the key to success in providing a warm and personal experience. The Supervisor's role will be to ensure excellent guest service is rendered with...