Program Director I

2 weeks ago

Cape Town, Western Cape, South Africa 2U Full time
At 2U, we are all in on purpose.

We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale.

As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees.

Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We're Looking For:

The Program Director I drives operational strategy and priorities in order to ensure business KPIs are successfully met for their assigned program portfolio.

The Program Director serves as the primary consultant for internal and external stakeholders in matters related to workflow, processes, integration, and strategic operational initiatives.

This is a client-facing role that requires the ability to balance multiple projects, priorities, and details while cultivating a trusted relationship with the university partner and internal stakeholders.

Responsibilities Include,

But Are Not Limited To:
Stakeholder Management (20%)


Effectively build and own partner relationships at the Assistant Dean level and below, as well as other leadership at and across the school to ensure program and portfolio success and drive strategic operational prioritiesEffectively build and own internal relationships at the Sr.

Manager level and below Effectively matrix-manage a cross-functional team to ensure program and portfolio success and drive strategic operational prioritiesSupport Program and Portfolio Growth and/or Overall Efficiency (20%)Manage internal and external stakeholders to implement the GM's strategic vision for program and portfolio successIdentify opportunities for improvement and efficiency within the programs and overall portfolioThink creatively and drive initiatives from inception to implementationEffectively communicate all relevant information to various stakeholders within 2U and with the schoolUnderstand complex programs, processes and organizational structures and be able to function effectively within themProcess Development and Improvement (15%)Think critically and strategically about current processes, systems and relationships and identify possible issues before they become problematicManage and lead workflow, processes and documentation between systems and groupsEnsure scalability and alignment of best practices in recommended changesProject Management (15%)Define project scope, goals and deliverables that support business priorities– update and adapt to changes as neededSet, continually manage and communicate project expectations within teamPrioritize requests and escalate as appropriate to senior managementProactively identify, troubleshoot, and communicate problem areasIdentify and implement recommendations as a result of lessons-learnedReporting, Budgeting & Revenue/Invoice Reconciliation (15%)Perform data analysis and compilation for tracking and reporting purposesCompile various reports, PPT's and other materials for reporting program and portfolio information to various stakeholders, with attention given to ensuring materials are reflective of the appropriate audiencePerform on-time financial reconciliation for assigned programs in accordance with contract stipulations, ensuring revenue collection in the appropriate quarterOther (15%)Handle or delegate additional operational and administrative tasks as neededThings That Should Be In Your Background: 6-8 years experience, with roles in operations, project, or program managementProven track record in creative problem-solvingStrong relationship management skillsCompletion of Unconscious Bias and Allyship trainingsProficiency in Microsoft Excel, PowerPoint, Google Suite (Slides, Sheets, Drive)

Advanced Beginner in Salesforce, Lucid Chart (or similar)Other Attributes That Will Help You In This Role:

Strong relationship management skillsStrong analytical, critical thinking, and problem-solving skillsAbility to operate independently with little to no directionStrong attention to detail while managing multiple prioritiesAbility and desire to work in a fast-paced, changing environmentAbility to work with a diverse teamAbility to achieve defined resultsComfortable with ambiguityAbility to identify and effectively delegate projects/tasks that do not require director-level skillFocused on achieving defined results, and exceeding goals and objectivesBenefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education.

We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful.

If you're excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference.

#NoBackRow
We offer comprehensive benefits (unique per country) and excellent work/life balance.

Full-time, ZA benefits include:


2 complimentary Getsmarter short courses per yearSubsidised medical aid with Discovery Health Medical Scheme4% 2U contribution towards Discovery Life Pension Fund and Group Risk BenefitEmployee Assistance Program (EAP)Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break2U Diversity and Inclusion Statement At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion.

We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities.

We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process.

If you need assistance or accommodations, please reach out to us at:

.
About 2U Inc

(NASDAQ:

TWOU) For more than a decade, 2U, Inc.

has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale.

As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations.

Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential.


To learn more:
visit

About edX edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc

(Nasdaq:

TWOU).

Together with the majority of the world's top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees.

And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location.

Learn more at

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state or local laws.

2U's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

At 2U, we are committed to an inclusive hiring process.

To ensure the promotion of equal opportunities, it's important for 2U to ensure we address employment equity and affirmative action in our business.

It's to this end that we request your feedback in terms of your representation.

This aims to support 2U in creating opportunities for attracting, training and developing equity candidates, inclusive of race, gender, disability, religion, sexual orientation and other.

At 2U, we are committed to an inclusive hiring process.

To ensure the promotion of equal opportunities, it's important for 2U to ensure we address employment equity and affirmative action in our business.

It's to this end that we request your feedback in terms of your representation.

This aims to support 2U in creating opportunities for attracting, training and developing equity candidates, inclusive of race, gender, disability, religion, sexual orientation and other.

I identify my gender as

I identify as a member of the LGBTQ+ Community

I identify my race as

Disability Status

In alignment with our commitment to diversity and inclusion it is important to understand how we can support individuals with disabilities to gain meaningful access to our work environment.

If you have any questions about the definition of a disability or reasonable accommodations more information can be found here.

If you require reasonable accommodation to apply, interview, and then perform a job, please let the Recruiting team know.

Have you ever worked at 2U (2U Inc, Trilogy Education, or GetSmarter) in the past?

Please tell us why you're interested to work for 2U Inc.?

Please tell us more about your experience most relevant to this role?

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