Program Director

2 weeks ago

Cape Town, Western Cape, South Africa Environmental Resources Management (Erm) Full time

Program Director (Mid - Senior Level) page is loaded Program Director (Mid - Senior Level) Apply locations South Africa - Multiple Locations time type Full time posted on Posted 3 Days Ago job requisition id R The ERM Libryo Program Director directs, prioritises and coordinates the response to client requests for adjacent use cases of the ERM Libryo platform in order to maximise revenue opportunities, be highly responsive and balance the multiple demands on the ERM Libryo content production, product, technology and customer success teams.

This position involves the oversight and management of often competing elements of the business:

  • ERM Libryo receives frequent client requests which are edge cases to the standard use case for the Libryo platform, these each require sophisticated analysis to understand how ERM and Libryo can respond to deliver revenue, continue to build the data asset, and exploit new features across the tech stack.
A project team needs to be formed each time to deliver on the opportunity.

  • These project needs often interrupt the existing work in progress for the technology, product, content production and customer success teams. These conflicts need to be managed collaboratively while staying within the mission and business plan.
  • There is particular focus on ensuring the rapid commercialisation of ERM Libryo's R&D in NLP and machine learning into the Libryo AI (API).

It is envisaged that a Project Management Office will be required to deliver on these objectives and this Program Director role will be tasked with establishing this PMO under the direction of the Head of Product.

The ideal candidate will have a strong background in project and product management, excellent organisational skills, strategic and execution planning skills, and the ability to lead and motivate a team.


Key Responsibilities:

  • Establish and lead the PMO, ensuring projects align with organisational goals and standards.
  • Receive client project and product requests (work requests) and manage the process of decision-making to accept or reject work requests
  • Translate work requests into projects and organise them into a well-structured projects backlog
  • Manage the process of decision-making to create the project sprints/iterations
  • To maximise project efficiency and outcomes, coordinate and allocate resources, including personnel, budgets, and equipment.
  • Monitor project progress, identify potential issues, and implement corrective actions as necessary.
  • Facilitate communication between project teams, stakeholders, and senior management to ensure clear and effective information flow.
  • Prepare and present regular reports on project status, resources, budgets, and risks to stakeholders and senior management.
  • Lead, coach, and mentor project management office team members to promote their professional development, and ensure project success.
  • Evaluate project outcomes and implement continuous improvement strategies for future projects.
  • Develop and implement project management office policies, procedures, and best practices to enhance operational efficiency.

Qualifications:

  • Bachelor's degree in Business Administration, Project Management, or a related field. A Master's degree or professional certification (e.g., PMP, PRINCE2) is preferred.
  • A minimum of 10 years of working experience and at least 5 years of experience in project and product management or a related role, with at least 2 years in a leadership or managerial position.
  • A good working understanding of EHS, ESG and sustainability regulations, and how regulatory compliance and management system conformance is managed in an enterprise, is preferable.
  • Strong understanding of project and product management principles, methodologies, and tools.
  • Exceptional organisational, time management, and leadership skills.
  • Excellent communication and interpersonal skills, with the ability to engage effectively with various stakeholders.
  • Proven ability to manage multiple projects simultaneously and meet deadlines.
  • Product management of software products, and particularly where NLP and GenAI is leveraged, is preferable
  • Proficiency in using project management software, preferably ClickUp.
  • Entrepreneurial, intrepreneurial, or startup experience is also preferred.
Personal Attributes

  • Highly motivated, with a proactive approach to problem-solving and decision-making.
  • Strong analytical and strategic thinking abilities.
  • Capable of working independently and as part of a team.
  • Adaptable and flexible, able to thrive in a fast-paced and dynamic environment.

Application Procedure:
Interested candidates should submit a cover letter and resume/CV detailing their qualifications and experience relevant to the role.

About Us At ERM, sustainability is our business.
We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance.

ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities.

Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation.

With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor.

Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it).

Our team members are passionate about client service.

We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action.

Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world.

We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists.

We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth.

At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet.
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