Program Coordinator

2 weeks ago

Cape Town, Western Cape, South Africa 2U Full time
At 2U, we are all in on purpose.

We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale.

As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full degrees.

Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We're Looking For:


This individual, reporting to the Director, Implementation, will be responsible for supporting implementation and operational management of programs and courses to meet business and revenue goals.

The Project Coordinator will lead and/or support implementation for a portfolio of new programs and courses, manage internal and external relationships to ensure success, and handle associated operational, project management, and administrative tasks.

They will also support enterprise-wide projects that support standardization, growth, and efficiency across implementation, and develop, maintain, and promote Implementation resources.


Responsibilities Include, But Are Not Limited To:


  • Operational Management & Administrative Support
  • Manage operational aspects for a portfolio of partners, including serving as a point of contact, managing partner communication, and joining calls as needed
  • Support course publication process and manage related announcements, ensuring program details are accurately provided and communicated
  • Assess needs, plan, and execute support. Coordinate tasks to ensure delivery within timeline.
  • Liaise with stakeholders and leadership as necessary to prioritize and facilitate completion of requests.
  • Gather, implement, and audit partner and program details in CRM systems
  • Conduct other operational and administrative tasks as needed

-
Stakeholder Management
  • Engage with cross functional teams across 2U (Marketing, Technology, Operations, Partnerships & others) and with external partners to ensure overall success of assigned portfolio
  • Support partner relationships with the broader team in order to drive partner satisfaction and enable growth
  • Effectively build and own internal relationships with crossfunctional collaborators
  • Work collaboratively with internal and external stakeholders to coordinate resources and ensure an ontime execution of launches
  • Identify and assess escalation points and collaborate efficiently with internal and external stakeholders to problemsolve and rapidly remove roadblocks
  • Work with partners to ensure courses and programs are consistently available on the platform to achieve revenue goals
-
Process Development & Standardization

  • Support innovationfocused initiatives and team goals to address business and organizational needs at scale
  • Proactively lead efforts to implement process improvements across crossfunctional teams and systems that support scalability and learner and partner growth
  • Contribute to the standardization of processes and best practices
  • Maintain and promote Implementation resources to ensure processes and best practices are documented, accessible, and utilized

-
Project Management
  • Lead and/or support implementation for a portfolio of new program/course launches across multiple external partners
  • Provide implementation support to senior team members and oversee phases of more complex launches
  • Help implement technical infrastructure needed to support new partners and new programs/courses

Things That Should Be In Your Background:

  • 1 to 3 years experience within a customer success or professional services team
  • Experience with Salesforce, Atlassian JIRA/Confluence or similar software
  • Familiarity with Google Workspace and Excel
  • Experience troubleshooting technical issues
  • Quick learner with excellent problemsolving skills

Other Attributes That Will Help You In This Role:

  • Previous experience working with global and remote teams
  • Project management skills
  • Ability to self manage
  • Attention to detail
  • Strong written & verbal communications kills
  • Resilience
  • Critical thinking
  • Team player
  • Experience with a web CMS a plus
  • Advanced Excel skills, such as filter views, pivot tables, and complex formulas
  • Enjoys thinking outside the box and finding creating solutions to problems

Benefits & Culture


Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education.

We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful.

If you're excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us - and do work that makes a difference.

#NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.

Full-time, ZA benefits include:

  • 2 co

  • Program Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa Recruitment Full time

    Program Coordinator (Education) JB4374Century City, Cape TownMarket RelatedAre you passionate about education and have a knack for keeping things organized and running smoothly? We're looking for a Program Coordinator to oversee all program-related activities within our Education Department. This involves everything from developing new programs and...

  • Program Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa OceanHub Africa Full time

    Part-Time Fixed-term contract - Program CoordinatorWho we are:OceanHub Africa (OHA) is on a mission to enable African-based ocean ventures with the express aim of nurturing an environmentally conscious and profitable economy for a sustainable and equitable ocean.Your Role:We are looking for a part-time entrepreneurial-minded Program Coordinator who will work...

  • Programs Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa Boldr Full time

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...

  • Program Coordinator Africa

    2 weeks ago

    Cape Town, Western Cape, South Africa Seedstars Full time

    About Seedstars:Seedstars is a group headquartered in Switzerland / Geneva on a mission to impact people's lives in emerging and frontier markets through technology and entrepreneurship.We operate 2 main activities to achieve our mission: (A) We work in partnership with development agencies, governments, corporate partners, and private donors to develop...

  • Study Abroad Program Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa Employment Concepts Full time

    About Us:For over 20 years, this company has organized unique and immersive international experiences for individuals and institutions, with the goal of transforming lives through international learning. We offer study abroad, internship, volunteer and customized group programs in nearly 50 countries and we are expanding. Our organizations are like-minded...

  • Program Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa E&D Recruiters Full time

    Automotive Engineering Program ManagerGreat and unique opportunity for anyone wanting to work long term and possibly live in the USA.Minimum 12 Months in Cape TownUS Salary will be negotiated before employment with SA startsMinimum Qualifications and Skills Needed:Education: B. Eng. or B.Tech.in Mechanical, Industrial, Mechatronic or Electronic...

  • Stem Program Director

    2 weeks ago

    Cape Town, Western Cape, South Africa Southern Africa Philanthropy Foundation (SAPF) fka Charities Aid Foundation (CAFSA) Full time

    The Southern Africa Philanthropy Foundation or SAPF (formerly known as CAFSA) is searching for a STEM Program Director at the American Corner Cape Town (ACCT).The primary goal of the American Corner in Cape Town (ACCT) is to foster stronger ties and build relations between the United States of America and the Republic of South Africa through programs and...

  • Program Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa H&S Labour Brokers Full time

    YOURKEY RESPONSIBILITIES INCLUDE: Program Managers need to be professional specialists with a significant level of expertise, exercising independent professional responsibility and discretion in the specific program they are responsible for. Work will require professional expertise and/or experience to develop and implement revised or new-...

  • Program Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Mastech General Trading Full time

    Key Responsibilities: Program Managers need to be professional specialists with a significant level of expertise, exercising independent professionalresponsibility and discretion in the specific program they are responsible for. Work will require professional expertise and/or experience to develop and implement revised or...

  • Senior Program Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa EQ8 Recruit Pty Ltd Full time

    Project Management Public Health Account ManagementABOUT OUR CLIENTOur client is a nonprofit organization based in Africa dedicated to enhancing global health through the creation of information systems, fostering partnerships, and building local capacity, particularly in low-income nations.Our client partners with aid organisations and governments, to...

  • Programs and Innovation Lead

    2 weeks ago

    Cape Town, Western Cape, South Africa ORIBI Full time

    Programs & Innovation LeadCape Town, South AfricaORIBI is an impact incubator that cultivates social and environmental innovation in SouthAfrica through the promotion and support of impact entrepreneurship while creating enabling inclusive entrepreneurial ecosystems. Since its creation in Cape Town in 2018, the incubator has supported more than 75 projects...

  • Content and Programming Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Oxyon People Solutions Full time

    Content and Programming Executive – Main Duties: All Campaigns:The Content and Programming Executive will be working as part of a thriving team and will be responsible for planning and execution across our conference portfolios by developing engaging and informative conference programs that align with our objectives and meet the needs of our target...

  • Disaster Response Program Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Humane Society International - Africa Full time

    DISASTER RESPONSE PROGRAM MANAGERWe seek a motivated and strategic Disaster Response Program Manager for the implementation ofHSI Africa's global disaster strategy. The work entails targeting all elements of the natural disaster cycle including mitigation, preparedness, response and recovery. The role requires developing relationships and positioning HSI...

  • Programs & Partnerships Executive

    2 weeks ago

    Cape Town, Western Cape, South Africa Funema Full time

    Job DescriptionRole OverviewWe are seeking a dynamic and results-oriented Program and Partnerships Executive to join our team. This role is critical to ensuring the successful execution of our investment cohorts, the effective training of our fellows, and the development of strategic partnerships with investors, corporates, and governmental organizations....

  • Program Director

    2 weeks ago

    Cape Town, Western Cape, South Africa ERM Full time

    The ERM Libryo Program Director directs, prioritises and coordinates the response to client requests for adjacent use cases of the ERM Libryo platform in order to maximise revenue opportunities, be highly responsive and balance the multiple demands on the ERM Libryo content production, product, technology and customer success teams. This position involves...

  • Program Director

    2 weeks ago

    Cape Town, Western Cape, South Africa Environmental Resources Management (Erm) Full time

    Program Director (Mid - Senior Level) page is loaded Program Director (Mid - Senior Level) Apply locations South Africa - Multiple Locations time type Full time posted on Posted 3 Days Ago job requisition id R The ERM Libryo Program Director directs, prioritises and coordinates the response to client requests for adjacent use cases of the ERM Libryo platform...

  • Programme Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa IQbusiness South Africa Full time

    IQbusiness is seeking to appoint a skilled online programme coordinator to work with an overseas client, a prominent business school based in Switzerland, from our offices in Welgemoed, Cape Town.The role is part time, with hours TBC, and will require the flexibility to work (remotely) in the evening or on weekends from time to time.The job's missionProgram...

  • Technical Program Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Boldr Full time

    A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering worldclass Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...

  • Head - Maintenance Programming

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYSuitably QualifiedCLOSING DATEREFERENCE NUMBERHSM 43/23 extSALARYTCOE R p.a.DEPARTMENTPublic HousingDIRECTORATEHUMAN SETTLEMENTS Head - Maintenance ProgrammingRequirements: A degree / BTech in Engineering or Built environment At least three (3) years' extensive experience as a MaintenanceProgrammer/Planner with eight (8) years' supervisory...

  • L&D Program Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa takealot Full time

    , a leading South African online retailer, is looking for a L& D Program Manager to join our Takealot People team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your...