Current jobs related to Hostess / Customer Experience Specialist - Johannesburg, Gauteng - The Capital Hotels and Apartments
-
Hostess / Junior Restaurant Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Restaurant Careers Full timeJob DescriptionWe are seeking a highly motivated and experienced Restaurant Hostess / Junior Manager to join our team at Restaurant Careers.About the Role:Manage bookings and seat customers in a fast-paced restaurant environment.Work effectively with the restaurant floor team to maintain high service standards.Assist with waiter management and ensure...
-
Host/Hostess
1 day ago
Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're seeking a highly motivated and service-minded individual to join our Food and Beverage team as a Host/Hostess.About the Role:As...
-
Customer Experience Representative
2 weeks ago
Johannesburg, Gauteng, South Africa ABC Worldwide Full time{"Job Title": "Customer Experience Specialist", "Job Description": "Job SummaryABC Worldwide is seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our international call centre, you will be responsible for providing exceptional customer service to clients across the globe.Key ResponsibilitiesCustomer Service: Respond...
-
Customer Experience Specialist: Automotive
3 weeks ago
Johannesburg, Gauteng, South Africa Asource Recruitment Full timeJob Summary:We are seeking a highly skilled and experienced Automotive Customer Experience Specialist to join our team at Asource Recruitment. The ideal candidate will be responsible for building and managing customer operations and loyalty programs for our automotive brand.Key Responsibilities:Customer Loyalty Program Development: Develop and manage a...
-
Customer Experience Manager
10 hours ago
Johannesburg, Gauteng, South Africa Gap Consulting Full timeCustomer Experience SpecialistWe are seeking a highly experienced Customer Experience Specialist to join our team at Gap Consulting. The ideal candidate will have a strong background in customer experience, loyalty programs, and event disciplines within the automotive OEM industry.Key Responsibilities:Develop and implement customer experience strategies to...
-
Customer Experience Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Old Mutual Full timeJob SummaryWe are seeking a highly skilled and experienced Business Development Consultant to join our team at Old Mutual. As a Business Development Consultant, you will be responsible for managing the end-to-end customer experience for new and existing business.Key ResponsibilitiesProvide first-line support to resolve customer queries, service and retain...
-
Customer Experience Strategist
2 weeks ago
Johannesburg, Gauteng, South Africa Ad Talent Full timeAbout the RoleWe are seeking a highly skilled Customer Journey Mapping Specialist to join our team at Ad Talent. As a key member of our organization, you will be responsible for designing and implementing strategies that enhance the customer experience across all touchpoints.Key ResponsibilitiesCreate detailed customer journey maps to identify key...
-
Restaurant Floor Manager
7 days ago
Johannesburg, Gauteng, South Africa Restaurant Careers Full timeRestaurant Careers: Hostess / Junior Manager OpportunityWe are seeking a highly skilled and experienced Hostess / Junior Manager to join our team at an upmarket casual dining restaurant in Kempton Park.Key Responsibilities:Manage bookings and seat customers in a timely and efficient mannerWork effectively with the restaurant floor team to maintain high...
-
Clearing and Customs Specialist
1 day ago
Johannesburg, Gauteng, South Africa PRR Recruitment Full timeVacancy Alert **Clearing and Customs Specialist Wanted** We are seeking a skilled Clearing and Customs Specialist to join our client's team in Woodmead. **Key Requirements:** * Matric qualification * Proficiency in Sage Pastel Evolution * At least 5 years of experience in Procurement and Customs clearing * Strong knowledge of Foreign Exchange * Solid...
-
Customer Experience Solutions Director
2 weeks ago
Johannesburg, Gauteng, South Africa Wesbank Full timeJob SummaryThis role entails driving the strategy of customer experience solutions into the market, specifically relating to maturing customer experience in the dimensions of culture, enablement, and design. This will also involve supporting the customer experience specialist design team in delivering prioritized experiences that are consistent, contextual,...
-
Clearing and Customs Specialist
6 days ago
Johannesburg, Gauteng, South Africa Dynexity Full timeJob Title: Clearing and Customs SpecialistAbout the Role:We are seeking a skilled Clearing and Customs Specialist to join our team at Dynexity in Jhb North. The ideal candidate will have experience with Pastel Evolution and strong Excel skills.Key Responsibilities:Procurement and inventory managementLanded cost calculationsCustoms clearing and trade...
-
Omoda Dealership Sales Executives Wanted
1 day ago
Johannesburg, Gauteng, South Africa Company People Motor Industry Recruitment Specialists Full timeJob Opportunities at Omoda DealershipsWe are seeking highly motivated and experienced professionals to join our team at two new Omoda dealerships in Johannesburg.Available Positions:5 New Car Sales Executives4 Pre-owned Sales ExecutivesNew Car Sales ManagerPre-Owned Sales Manager - experience in buying would be an advantage2 Junior Receptionists / Hostess2 F...
-
Customer Experience Solutions Director
2 weeks ago
Johannesburg, Gauteng, South Africa FirstRand Namibia Limited Full timeJob SummaryThis role entails driving the strategy of the Customer Experience (CX) Enabler into the segment, specifically relating to maturing CX in the dimensions of Culture, Enablement, and Design. This will also involve supporting the CX Specialist design team in delivering prioritized experiences that are consistent, contextual, and carefully connected,...
-
Experience Design Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Mukuru Full timeAbout the RoleWe are seeking a highly skilled Customer Journey Mapping Specialist to join our team at Mukuru. As a key member of our customer experience team, you will be responsible for designing and implementing strategies that enhance the customer journey across all touchpoints.Key ResponsibilitiesCustomer Journey Mapping: Create detailed maps of the...
-
Customer Support Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa ABC Worldwide Full time{"title": "Customer Support Specialist", "description": "Job SummaryAt ABC Worldwide, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and building strong relationships with our...
-
Clearing and Customs Specialist
6 days ago
Johannesburg, Gauteng, South Africa Smith Garb & Associates Full timeJob Title: Clearing and Customs SpecialistSmith Garb & Associates is seeking a highly skilled Clearing and Customs Specialist to join our team. As a key member of our procurement and logistics department, you will be responsible for ensuring the smooth import and export of goods, while maintaining compliance with all relevant regulations and laws.Key...
-
Restaurant Host
1 week ago
Johannesburg, Gauteng, South Africa Career Craft Full timeRestaurant Host/Hostess Job DescriptionWe are seeking a charismatic and attentive Restaurant Host/Hostess to provide exceptional customer service and create a warm atmosphere for our guests.Key Responsibilities:Welcome and bid farewell to guests, setting the tone for a memorable dining experience.Engage with guests, recognize VIPs and regulars, and ensure...
-
Branch Advisor
6 days ago
Johannesburg, Gauteng, South Africa FirstRand Bank Limited Full timeJob SummaryWe are seeking a highly skilled Branch Advisor to join our team at FirstRand Bank Limited. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience when interacting with our bank.Key ResponsibilitiesProvide positive customer experiences by being...
-
Branch Advisor
1 week ago
Johannesburg, Gauteng, South Africa FirstRand Bank Limited Full timeJob SummaryWe are seeking a highly skilled Branch Advisor to join our team at FirstRand Bank Limited. As a key member of our sales and service operations, you will be responsible for providing exceptional customer experiences, driving sales growth, and optimizing channel usage.Key ResponsibilitiesDeliver outstanding customer service, ensuring that customers...
-
Clearing and Customs Operations Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Curiska Full timeJob Title: Clearing and Customs SpecialistAbout the Role:We are seeking a detail-oriented Clearing and Customs Specialist to manage purchase orders, oversee stock recording, and ensure timely deliveries. The role involves resolving supplier issues, setting and updating pricing, and handling import documentation and customs paperwork. Key responsibilities...
Hostess / Customer Experience Specialist
3 months ago
Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity.
Our staff are our everythingWHY WORK FOR US?
Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don't manage managers, we are all simply doers.
Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions.
Description:
In the role of Hostess / Customer Experience Specialist, you will be a key figure in crafting the guest experience.
Beyond day-to-day operations, you'll contribute to our brand's growth, particularly through social media, to enhance our online presence and attract new patrons.
Minimum Requirements**:
- Matric
- Hospitality Qualification or Similar
- Previous hostess or customerfocused role within the hospitality industry.
- Guest Service Focussed
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Outstanding communication and interpersonal skills, capable of engaging positively with diverse individuals.
- Demonstrate exceptional organizational abilities and can multitask effectively in a dynamic environment.
- Possesses an outgoing, customerfocused personality, eager to contribute to a growing brand.
- Shows familiarity with social media platforms and how they can be leveraged for brand growth
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Ability to work shifts