Supervisor: Operations Europcar Pretoria

2 weeks ago

Pretoria, Gauteng, South Africa Motus Corporation Full time
Car rental company Europcar is seeking a customer oriented, deadline driven individual who thrives on working in a fast paced environment to join their team based at the Pretoria as a Supervisor: Operations

The Supervisor:

Operations oversees all activities in the branch environment; ensuring that the team functions effectively in delivering high levels of customer service and fulfilling vehicle safety, quality control, risk management, and claims procedures.

It is a role that demands high levels of resilience in carrying out the duties of the position and operating with a smile in Nelspruit Airport which often throw's a variety of challenges

Position Overview:

The purpose of the position is to supervise all branch activities, ensuring that the team functions effectively resulting in high levels of customer service being delivered and enabling achievement of relevant targets and customer service metrics.


Specific Role Responsibilities:

Job Outputs:

  • Plan, organize, coordinate and supervise all branch activities.
  • Ensure that telephones are manned, answering calls, assisting with queries and making reservations as required.
  • Management of shift handover and daily reports.
  • Cash management and banking.
  • Supervising office and car park, deployment of manpower within the branch and support environments.
  • Manage risk through ensuring that company assets and resources are safeguarded at all times.
  • Ensure correct fleet mix based on customer demand.
  • Oversee housekeeping and cleanliness of the branch and operating environment.
  • Document management
  • Supervision and development of staff including training, coaching and counseling.
  • Leading by example and motivating staff to deliver a world class service to all customers, using every opportunity to sell to customers by turning inquiries into rentals.
  • Authorize leave, overtime, walk-ups and time keeping of team members.
  • Schedule and hold monthly team meetings and information sessions.
  • General office, administration and car park duties completed daily.
  • Ensure the branch is Compliant and clear all Compliance reports and deadlines timeously
  • Health and safety experience
  • monthly reports to be done

Qualifications and Experience:

Minimum Experience:

  • 2 years supervisory / team lead experience in a similar environment. Car rental experience is preferred and highly desired.

Minimum Qualification:

  • Matric or equivalent NQF level 4 qualification

Preferred Qualification:

  • Business Management or other relevant tertiary qualification

Minimum Requirements:

  • Valid unendorsed drivers' license.
  • Own, reliable transport an advantage.
  • Competent using MS Excel and MS Outlook.
  • Working knowledge of Basic Conditions of Employment Act (RSA positions) or relevant basic conditions of employment legislation (Namibia, Botswana, Swaziland positions).

NB:
The appointed person may be required to work weekends/shifts/overtime as required.

Skills and Personal Attributes:
Competencies: - Communication skills - Business, operations and personnel supervision skills. - Planning, organizing, monitoring, evaluation and reporting. - Able to effectively communicate goals, objectives, problems and solutions to stakeholders. - Diversity Management: Effective in working with people of different cultures and values.

- Customer Service - Time Management - Conflict management - Ability to provide counselling, coaching, mentorship and support to ensure harmonious work environment.

- Work under pressure - Assertiveness - Emotional Intelligence - Strong organizational, multitasking and administrative skills. - Good judgment and problem solving skills. - Sales and growth orientated: understand the market and competition, and drive for results. - Innovative, decisive and disciplined.

Personal Attributes:

  • Committed
  • Professional; must project a professional, mature and positive image during all interactions.
  • Highly resilient
  • Honesty and integrity in all business dealings.
  • Energetic
  • Deadline driven
  • High tolerance levels and have an "open door" attitude.
  • Must have a vision for the team, and the drive and ability to strive for that vision.

  • Daily Cleaning Area Supervisor Pretoria East

    2 weeks ago

    Pretoria, Gauteng, South Africa Freerecruit Full time

    Daily Cleaning Area SupervisorLocation: Pretoria EastOffer: R 18 000, 00 CTCAvailable: ASAPType: Permanent Competencies required Computer literate Excellent communication skills Drivers' license (code 8) Minimum of 3 years in Daily cleaning :o Supervision / Managemento Costing of cleaning equipment and supplies/chemicals Minimum of 5 years' experience in the...

  • Operational Manager

    2 weeks ago

    Pretoria, Gauteng, South Africa University of Pretoria Full time

    UP Professional and Support:DEPARTMENT OF FACILITIES MANAGEMENTOPERATIONAL MANAGER (SPORTS FIELDS MANAGEMENT)PEROMNES POST LEVEL 7- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development._RESPONSIBILITIES: Manage...

  • Senior Manager: Operations and Administration

    2 weeks ago

    Pretoria, Gauteng, South Africa University of Pretoria Full time

    UP Professional and SupportSenior Manager: Operations and AdministrationJob ProfileMay 2023About the Javet Art Centre at the University of Pretoria (Javett-UP)The Javet Art Centre at the University of Pretoria (Javett-UP) is a partnership between the University of Pretoria and the Javett Foundation. Both share a firm belief in the emancipatory potential of...

  • Credit Operations Supervisor: Collections

    2 weeks ago

    Pretoria, Gauteng, South Africa Armstrong Appointments Full time

    Our client based in Pretoria Central are currently seeking the skills of a Credit Operations Supervisor: CollectionsMain job function***Role will involve:Staff SchedulingStaff trainingStaff performance monitoringManaging poor performanceRecruitmentManaging the daily work flow processesDaily, weekly and monthly reportsCall monitoringRotating night...

  • Accounting Supervisor

    2 weeks ago

    Pretoria, Gauteng, South Africa Kontak Recruitment SA Full time

    Menlyn, Pretoria, Gauteng - Accounting/Finance Accounting Supervisor (JB2689)Menlyn, PretoriaMarket RelatedTo provide leadership to Debtors and accounts clerks and to ensure that the function operates efficiently, effectively and within legislative guidelines.Degree/Diploma in Accounting2 years working experience within a management/supervisory role5 years...

  • Bookkeeping Supervisor

    2 weeks ago

    Pretoria, Gauteng, South Africa Kontak Recruitment SA Full time

    Menlyn, Pretoria, Gauteng - Accounting/Finance Bookkeeping Supervisor (JB2689)Centurion, PretoriaR15000 per monthTo provide leadership to Debtors and accounts clerks and to ensure that the function operates efficiently, effectively and within legislative guidelines.Degree/Diploma in Accounting2 years working experience within a management/supervisory role5...

  • Pretoria: Transportation And Logistics Coordinator

    2 weeks ago

    Pretoria, Gauteng, South Africa Jvr Software Full time

    Pretoria: Transportation And Logistics Coordinator Date Date Job Title Job Title Transportation And Logistics Coordinator 400 – 600k CTC Benefits Hybrid work model. (Except during harvest season)Company : A well known international trading company Essential Qualifications & Experience: Bachelor`s degree in a related field or equivalent experience Minimum...

  • Pretoria: Transportation And Logistics Coordinator

    2 weeks ago

    Pretoria, Gauteng, South Africa Jvr Software Full time

    Pretoria: Transportation And Logistics Coordinator Date Date Job Title Job Title Transportation And Logistics Coordinator 400 – 600k CTC Benefits Hybrid work model. (Except during harvest season)Company : A well known international trading company Essential Qualifications & Experience: Bachelor`s degree in a related field or equivalent experience...

  • Supervisor: Records Management

    2 weeks ago

    Pretoria, Gauteng, South Africa South African Government Department of Labour Full time

    Supervisor: Records ManagementREF NO:HR 5/1/2/3/32SALARY:R per annum (all inclusive)CENTER:Compensation Fund, PretoriaREQUIREMENTS:Degree/National Diploma qualification in Records Management/Archival Studies/Information Management. 2 years' functional experience in records management.Knowledge:Compensation Fund objectives and business functions. Compensation...

  • Scaffolding Supervisor

    2 weeks ago

    Pretoria, Gauteng, South Africa Continam Industrial Services Full time

    Scaffolding SupervisorA fast growing EME, based in the Gauteng, Pretoria is looking for a Scaffolding Supervisor.The following are the minimum requirements:Qualification: Trade Certificate & N6 in Mechanical, Bricklaying or Electrical2. 5+ years of experience in Scaffolding supervision, Scaffold erecting, administration, site co-ordinating, project...

  • Senior Administrative Officer

    2 weeks ago

    Pretoria, Gauteng, South Africa University of Pretoria Full time

    RESPONSIBILITIES:The incumbent will assist the Co-ordinator with the effective and efficient handling of student administrative affairs in the Student Administration office of the faculty with specific reference to:Student administration for undergraduate and postgraduate students, including admissions; Liaising with a broad spectrum of stakeholders...

  • Production and Quality Control Supervisor

    2 weeks ago

    Pretoria, Gauteng, South Africa Dante Personnel Full time

    Gauteng, Pretoria East R R22 000Production and Quality Control SupervisorSilverton, PretoriaR R22 000My client in the East of Pretoria is looking for a Production and Quality Control Supervisor to join their dynamic team. They specialize in irrigation system automation and control.Minimum requirements: Must have a Millwright, Electromechanician or other...

  • Senior Coordinator: Music Library

    2 weeks ago

    Pretoria, Gauteng, South Africa University of Pretoria Full time

    UP Professional and Support:DEPARTMENT OF LIBRARY SERVICESSENIOR CO-ORDINATOR:MUSIC LIBRARYPEROMNES POST LEVEL 7- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development._RESPONSIBILITIES:The incumbent will be...

  • Facilities / operations manager, Pretoria

    2 weeks ago

    Pretoria, Gauteng, South Africa Absolut Career Personnel Full time

    Operations and facilities manager required for a company in Pretoria. Time Management Skills, and as a guide line, will be apportioned / allocated as follows:IT and related management and support 30%Procurement and management of service providers 20%Personal Injury supplier systems management 20%Building, security, vehicles and related management...

  • Assistant IT Laboratory Administrator

    2 weeks ago

    Pretoria, Gauteng, South Africa University of Pretoria Full time

    RESPONSIBILITIES: Liaison and incident management: Liaise with the supervisor and team leader in order to complete tasks as required; Liaise with student assistants to carry out task as you have assigned; Engage with clients at the computer facility to establish the problem, and assist with resolution; Resolve problems as they arise in engagement with...

  • Operations, Supervisor

    2 weeks ago

    Pretoria, Gauteng, South Africa DSV Full time

    DSV - Global transport and logisticsLocation: Pretoria, SilvertonJob Posting Title: Operations, SupervisorTime Type: Full TimeQualification(s):Advantageous**Diploma in Operation or Supply Chain Management will be an advantage, but not requiredComputer Skills: Advantageous WMS skills & knowledge SAP Syspro CargoWrite CMMSJob-related Requirements: Proven track...

  • Lecturer (5-year Fixed Term)

    2 weeks ago

    Pretoria, Gauteng, South Africa University of Pretoria Full time

    RESPONSIBILITIES:The incumbent will be required to:Teach at undergraduate and postgraduate levels in the programme of Architecture, with a specific focus on design and construction technology; Participate in the Department's community service programmes; Act as study leader /supervisor for postgraduate students as necessary. Assist with administrative duties...

  • Audit Supervisor

    2 weeks ago

    Pretoria, Gauteng, South Africa Mass Staffing Projects Full time

    Job Information Location Auditing Jobs in Pretoria Salary R 360 K R 300 K p/a Job Type Permanent Education Bachelor of Commerce in Accounting essential Experience SAICA Articles signed off with up to 2 years postarticle experience Reference FAAS Fax Are you working toward qualifying as a CA (SA), our client is currently looking to fill their role of an...

  • Director - Onderstepoort Veterinary Academic

    2 weeks ago

    Pretoria, Gauteng, South Africa University of Pretoria Full time

    UP Professional and Support:FACULTY OF VETERINARY SCIENCEONDERSTEPOORT VETERINARY ACADEMIC HOSPITALDIRECTORPEROMNES POST LEVEL 4- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development._The Faculty of Veterinary...

  • Supervisor

    2 weeks ago

    Pretoria, Gauteng, South Africa Continam Industrial Services Full time

    SUPERVISORAn EME based in Pretoria East, Waltloo is looking for an energetic, sharp, dedicated and disciplined professional to join their team.The following are the minimum requirements:Civil Engineering qualification Safety training Knowledge of health and safety regulations Perform first line quality control Prioritise and allocate work Control daily...