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Credit Operations Supervisor: Collections
2 weeks ago
Our client based in Pretoria Central are currently seeking the skills of a
Credit Operations Supervisor:
Collections
Main job function
***
Role will involve:Staff Scheduling
Staff training
Staff performance monitoring
Managing poor performance
Recruitment
Managing the daily work flow processes
Daily, weekly and monthly reports
Call monitoring
Rotating night shift
Qualifications:
Qualifications
Matric
Experience:
Criteria
- Previous Supervisory experience, minimum of 3 years
- Experience of vision plus a bonus
- Experience in a call centre/credit environment
- Collections experience required
- PC Literacy (Word, Excel, Outlook)
- Strong verbal and communication skills
- Strong people skills
- Proactive and energetic
- Highly service orientated and results driven
- Able to multitask and make decisions
- Organised and methodical
- Leadership potential
- Strong track record of consistent performance within credit services
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