Production Technician

4 days ago

East London, Eastern Cape, South Africa NTT Full time

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.

Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.

Provides support to customers/users where the product is highly technical or sophisticated in nature.

What you'll be doing

Are you looking for a new challenge in your career? Do you want to work with like-minded people who are dedicated to providing the highest quality service possible? Are you looking to make an impact on your industry and the community at large? We believe this Production Technician role was created for you

As a Production Technician, you will be responsible for the testing of electronics. You will work in close collaboration with other technicians to ensure efficient production processes are followed and produce high quality products. You should have experience working within a small team, as well as having knowledge of your own technical area. This role is best suited to those who like to follow instructions and keep track of their time efficiently whilst also being able to think creatively when needed.

Requirements


• Assists with testing and troubleshooting system malfunctions.

• Responsible for first line application support across client systems

• Liaise with business and technical representatives to ensure the highest quality outcomes
• Perform defect logging and reporting

• Must be willing to work on a shift rotation

Qualifications


• Degree, diploma or relevant qualification in IT/Computing
• 2 - 3 years demonstrated work experience

• A+

• N+

About Dimension Data

Dimension Data is a leading African born technology provider and a proud member of the NTT Group, one of the world's leading information communication technology (ICT) companies.

At Dimension Data we are pioneers that push the boundaries of what we know and what is possible. We empower our people to deliver client-centric solutions and work together to create new connections, new insight, and new value. By combining our regional experience with NTT's leading global services, we deliver powerful technology solutions and innovations that enable a secure and connected future for our people, clients and communities.

Our belief in possibility drives us and our people make it happen. Here you can make a difference, to your clients, colleagues and communities, and your contribution is valued. Here you can belong, in an inclusive and diverse working environment where you are free to be your best self. Here you can own your career in a global company that will give you all you need to accelerate your growth and development. We want to see our people make the most of every opportunity, and together we can achieve the extraordinary.

Dimension Data is fully compliant with the Employment Equity laws governing each country it operates in.

Dimension Data reserves the right not to make an appointment to the post as advertised.

#dimensiondatacareers

Workplace type:

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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