Social Media Coordinator

2 weeks ago

Cape Town, Western Cape, South Africa Newmark Hotels Full time

Scope and purpose of job


Support the Digital Content Manager in the day to day running and management of the Newmark Hotel & Reserves Social Media portfolio.

Create and organize content across a range of social media profiles for different hotels, lodges, and reserves.

SKILLS & KNOWLEDGE REQUIRED
years' experience in Social Media management

  • Previous experience with hotels, lodges, and resorts advantageous
  • Marketing or Media diploma/ equivalent preferable
  • Ability to work in a pressurized environment.
  • Excellent written communication skills
  • Excellent attention to detail
  • Excellent Planning and Organisational skills
  • Computer Literacy: Microsoft Word & Excel, Social Media Scheduling platforms and design programs advantageous
  • Strong copywriting skills ability to write for the digital audience.
  • Must be able to work in a team or independently.

KEY RESPONSIBILITIES

  • Posting/Scheduling content across social media accounts
  • Write copy for social media posts across all channels i.e., Instagram, Facebook and LinkedIn
  • Communicate with followers, respond to dm's and comments in a timely manner and monitor customer reviews.
  • Being on top of the latest social media trends
  • Weekly content creation i.e. reels and stories
  • Update social media elements across all channels on a monthly basis
  • Assist the Digital Content Manager with creating campaign specific content for social media channels
  • Work with graphic designer to create elements for social media channels i.e. Banners, stories and digital adverts
  • Assist the Digital Content Manager with influencer partnerships and brand collaborations across all channels

Education:

  • Diploma (preferred)

Experience:

- copy writing: 3 years (preferred)
- content creation: 3 years (preferred)
- social media management: 3 years (preferred)
- hospitality (Hotels, Reserves, Resorts): 2 years (preferred)

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