Learner: Contact Centre Agent

Looking for a job to challenge your excellent customer service skills? Look no further.Calling all Customer Service Agents for an International Company which is a broadcasting and cable television giant.We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client...

THE JOB AT A GLANCEWHAT WILL YOU DO? Maintain desk SLA through adherence to schedules, defined processes and workplan Followup on customer calls where necessary Document all call information according to standard operating procedures Complete call logs and issue reference numbers to customers Manage and resolve customer complaints Provide customers with...

THE JOB AT A GLANCEWHAT WILL YOU DO? Maintain desk SLA through adherence to schedules, defined processes and workplan Followup on customer calls where necessary Document all call information according to standard operating procedures Complete call logs and issue reference numbers to customers Manage and resolve customer complaints Provide customers with...

Call Center Supervisor: responsible for training and encouraging their team of Call Centre Representatives as they answer questions, address complaints, and give client support. You are in charge of managing call centre activities and performance. Plan, manage and supervise call centre staff to ensure that daily, weekly, and monthly quotas are met. Ensure...

Looking for a job to challenge your excellent customer service skills? Look no furtherCalling all Inbound call centre agents to work for an international company based in Parktown to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by...

Looking for a job to challenge your excellent customer service skills? Look no further.Calling all Customer Service Agents for an International Company.We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client Our team of expert trainers look forward to...

Insurance Sales Call Centre AgentsWe are an accredited Financial Services Business, based in the Randburg area. We have built a strong brand in the financial services industry with integrity in financial services at the core of our business. We are looking for persons/individuals with excellent work ethic, passion for sales, driven & self-motivated. Once you...

Calling all Sales call centre agents to work for an international company based in Parktown and Randburg to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by marketing the company products and services to meet customer requirements....

Our client - one of the leading companies in the insurance sector is looking for self motivated Sales Consultants to sell funeral cover to new and existing clients.Minimum 3 years Sales experience in a Call Centre with at least 1 year selling Life Cover.MatricRE Certificate and FAIS credits (advantageous)Hours: Willing and available to work overtime as and...

Administration Loading of invoices and onboarding all suppliers Create Lead sheets per Residence and manage the lead sheets (CY and FY report) Capture meeting notes and distribute to appropriate stakeholders Daily administrative tasks to ensure the Sales and Marketing department runs smoothly All casual and temp staff administration Attend sales briefings...

My client based in Parktwn is seeking to employ Media TV Call Centre Agents with extensive troubleshooting experience.This is an American Night call centre there I am looking for the following:PLEASE NOTE, I NEED CANDIDATES WITH TROUBLESHOOTING EXPERIENCE OF WIFI'S, ROUTERS, MEDIA TV'S. IF YOU DO NOT HAVE THIS EXPERIENCE I CAN NOT ASSIST YOU Matric Brilliant...

JOB DESCRIPTIONMy client based in Parktown is seeking to employ Media TV Call Centre Agents with extensive troubleshooting experience.This is an American Night call centre there I am looking for the following:PLEASE NOTE, I NEED CANDIDATES WITH TROUBLESHOOTING EXPERIENCE OF WIFI'S, ROUTERS, MEDIA TV'S. IF YOU DO NOT HAVE THIS EXPERIENCE I CAN NOT ASSIST YOU...

Our Client is seeking a Sales Team Manger, this role takes responsibility for the day to day management of a team of Sales Agents in the CallCentre. It is a first line management role that controls, manages and motivates the team of sales agents including the monitoring and attainment of sales targets, staff productivity, quality and compliance adherence,...

My client based in Parktown is seeking to employ Media TV Call Centre Agents with extensive troubleshooting experience.This is an American Night call centre there I am looking for the following:PLEASE NOTE, I NEED CANDIDATES WITH TROUBLESHOOTING EXPERIENCE OF WIFI'S, ROUTERS, MEDIA TV'S. IF YOU DO NOT HAVE THIS EXPERIENCE I CAN NOT ASSIST YOU Matric Neutral...

Our client is seeking Sales Agents (selling long-term Insurance will be advantage)What will you do? Sell life insurance telephonically Achieve sales targets Adhere to Quality and Compliance processes to minimize business risk Maintain optimal operational efficiencies based on productivity measures Adapt and change to fit in with changing business operational...

Our client - one of the leading companies in the insurance sector is looking for self motivated Sales Consultants to sell funeral cover to new and existing clients.Minimum 2 years Sales experience in Life or Funeral (with targets attached to the sales)MatricRE Certificate and FAIS credits (advantageous)Hours: Willing and available to work overtime as and...

Long Term Sales ManagerOur client is dedicated to supporting, growing and empowering clients with affordable, simple, and suitable solutions, primarily through telephonic intermediary channels. They have approximately 100 tied sales agents, all dedicated to meeting the financial needs of their clients and prospective clients.Our client's vision is to...

Team Leader - Agents (Nightshift)Work With The BestAt Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.We place our people at the centre of everything we do and...

Are you ready to take the next step in your career?The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations.What would make you a good fit for this role? Must be willing and able to work in a shifted environment.Requirements: 1...

THE JOB AT A GLANCEAs a Retentions Agent, you will be responsible for contributing to RML's strategic deliverables by communicating with customers, members, and employees to increase loyalty and retain their business or service.WHAT WILL YOU DO?Customer Retention Effectively manage retention queries Submit daily, weekly, and monthly collection and retention...