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Outbound Sales Agent

3 months ago

Parktown North, Gauteng, South Africa Global Connect Recruitment Full time
Our client is seeking Sales Agents (selling long-term Insurance will be advantage)

What will you do?

  • Sell life insurance telephonically
  • Achieve sales targets
  • Adhere to Quality and Compliance processes to minimize business risk
  • Maintain optimal operational efficiencies based on productivity measures
  • Adapt and change to fit in with changing business operational requirements
  • Sales objection handling
  • Build and maintain good client relationships
  • Keep abreast of developments and trends in the Industry self learning
  • Ensure commitment to the FAIS Fit & Proper qualification requirements

Qualification & experience:

  • Grade 12 qualification
  • 2 years' experience within a Sales Outbound Call Centre, selling long term insurance (with targets attached to the sales)

Knowledge and skills:

  • Good understanding of Financial Services Industry related legislation and regulation
  • Understanding of sales processes and servicing industry
  • Outbound Sales experience is required
  • Fluency in English and one other South African official language
  • A clear criminal and credit record
  • Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
  • Willingness to work overtime to achieve targets
  • Being fully computer literate

Personal qualities:

  • Interpersonal
  • Planning and organizing
  • Building and maintaining relationships
  • Treating Customers Fairly
  • Initiative
  • Results Driven/Achievement orientated
  • Continuous learning
  • Tenacity
  • Objection handling skills
  • Team orientated
  • Ability to receive and implement feedback

Qualification and Experience

  • Grade 12 with 2 years related experience

Knowledge and Skills

  • Undertake Outbound Tele-Sales
  • Service inbound client queries, requests
  • Administration and processing

Job Type:
Permanent