Automotive After Sales Manager

2 weeks ago


Midrand, Gauteng, South Africa CARtime SA Full time
A National brand is looking for an Automotive After Sales Manager for the Gauteng based in Midrand.

Requirements:

  • Strong Mechanical Knowledge
  • Minimum 2 years managerial experience as a after sales manager in the motor industry.
  • Must have own reliable transport.
  • Must be wellpresented and able to communicate in English and Afrikaans.
  • Honest and reliable.
  • Strong leadership skills.
  • Plan and manage operational policies and strategies.
  • Delegate responsibilities to other managers to meet company goals.
  • Ensure that the required statistical reporting is completed and disseminated as appropriate.
  • Oversee and take responsibility for quality control and performance management.
  • Direct recruitment and training processes in response to company requirements
  • MUST have a valid Driver's License.

Duties:

  • Strong people skills, customer service ability, Relationship Management skills required.
  • Training, and managing Franchisee's and their employees.
  • To Develop, Execute, and manage service and parts process to increase productivity and profitability of Aftersales.
  • Handling of complaints and warranty cases.
  • The provision of advice on any arising questions and the recommendation of upselling services
  • Ensure the overall satisfaction of a company's customer.
  • Good communication skills and attention to detail
Working hours

Mon to Friday 7.00am to 17.30pm

Saturday 8am till 1pm

Salary R per month plus commission, negotiable depending on experience.

Job Types:
Full-time, Permanent

Salary:
From R22,000.00 per month

Ability to commute/relocate:

  • Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)


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