Senior Fleet Controller

2 weeks ago


Pretoria North, South Africa Enshrine Placements Full time
Senior Fleet Controller - Pretoria North, Gauteng - Job ID 3840


Our client, a national trucking transport and brokering company in the freight and logistics industry, is looking for a Senior Fleet Controller with 4 years of fleet control and 2 years of fleet control team management experience.

This is a fast-growing company with potential for growth and learning other divisions within the company.

Position details:

Type:
Permanent

Reports to:
Operations Manager

Reporting, total staff compliment: 300

Job titles of direct reports:
Fleet Controllers, Drivers, Call Centre Agents.

Key external relationships:
Clients, loading and offloading facilities.

Primary Purpose:
Overseeing fleet control team, route planning, truck monitoring, driver management, client and relationship management.

Travel requirements:
Rarely

NOTE:
This is not an 8:00 to 17:00 job. This job requires extended or irregular hours most of the time.

Job description / core competencies:
Assist the Jnr Operations Manager in overseeing a team of fleet controllers.

Manage the effective coordination of bookings by working closely together with all relevant teams.

Focus on continually improving fleet utilisation, productivity, and efficiencies.


Manage escalated customer problems, changes, and queries to achieve the best outcome for all parties involved whilst maintaining the highest level of customer service.

Manage and coordinate education and training of junior and/or new team members in all aspects of operations.


Oversee the booking and deployment of drivers and trucks to ensure optimal utilisation, cost effectiveness and the highest-level of customer service is maintained at all times.


Oversee the capturing and updating planned loads on Fleet Management Systems as well as the allocation of planned loads to drivers and trucks.


Ensure drivers received their loading instructions; ensure they are aware of what is expected of them as well as informing them of any changes.


Ensure that planned and scheduled loads are picked up and delivered on time as well as update stakeholders on progress and delays.


Ensure that all POD and related documents are clearly and correctly scanned and submitted by driver via the Tom-Tom and that hard copies are handed in when in the yard.

Monitor the diesel consumption and driver efficiency and inform Training Centre of poor diesel and driver performance.

Responsible for managing de-briefing sessions with truck drivers and to assist driver's with all queries they may have.

Update the daily attendance register of drivers as well as manage all planned and unplanned time-off.

Inform Call Centre of any breakdowns or related issues and follow-up on ETA to resolve.

Location:
Pretoria North, Gauteng

Job Qualifications, Skills & Experience:

Qualification and experience:
Minimum grade 12.

4-6 years related experience as a Fleet Controller in the road freight/logistics industry.

Basic knowledge of Excel, Word and general computer literacy is paramount.

Fluent in English and Afrikaans.

Education:

High School (matric) (required)

Qualification in Transport/Logistics (Advantage)

Experience:

Fleet control: 4 years as fleet controller and 2 years as senior overseeing a team (required)

Route planning & scheduling: 2 years (required)

Truck monitoring & driver management: 2 years (required)

Client management & relationship management: 2 years (required)

Note:
Experience must have been obtained in a freight and logistics company. Must have worked with tautliners and/or tipper trucks; no busses, 3-ton or 5-ton trucks.

Language:

English (read, write, and comprehend)

Afrikaans (must be able to speak or at least understand)

License/Certification:
Driver's license & own transport (essential)

Company Description:

Best-in-class, client-centric transport and brokering company with a solid reputation. Established in the mid-nineties, based in Pretoria. Transports a variety of products on all main routes for a large number of top national and regional clients.

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