Contact Centre Nqf L3 Learnership

OVERALL PURPOSE OF THE JOB Manages and leads the Contact Centre Team. Communicates organisations goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Participate in hiring and training and keep management updated on team performance. Communicate concerns and policies among management and team members.Operations...

We are currently looking for a Contact Centre Admin, that will be based at DigitalResponsibilities: Running and Managing the call centre daily. Set targets for all Call Centre Agents Understand the organizations products, services, procedures, and guidelines and communicate same to team leaders Monitor all calls to ensure that due procedures and quality...

Vacancy: Commercial Contact Centre ManagerPeople/Function Management: Duel reporting Commercial / SubscriberMajor Responsibilities: Handling of inbound and outbound queries escalated to your level. Ensure correct and effective booking communication with internal and external client. Ensure great customer service is always delivered in your team. Assisting in...

Date posted:Jun 10, 2024City:MidrandCountry/Region:ZAType of Contract:InternJob Requisition ID:6201HR / Receptionist Learnership- HR / Receptionist Learnership: Location:_ The role is based at our office in Midrand, Waterfall_Essential Duties & Responsibilities: Mending the office front desk (reception) which includes; handling incoming calls in a...

12-Month Automotive Learnership Opportunity - Midrand, GautengAre you interested in a 12-Month Automotive Learnership focused on Vehicle Sales or Parts Sales?Requirements: Grade 1 Tertiary Qualification is essential A minimum of 13 years working experience will be beneficial Excellent numerical skills required Valid Drivers License is essential (non...

Job Title / Role: Office Administration Training SchemeOrganization: Siemens Proprietary LimitedLocation: Midrand, South AfricaWho Are We?Siemens is a leading global player in diversified engineering providing products, systems, and solutions across the Electrification, Automation, and Digitalization value chain, boasting a rich history of over 175 years of...

REPORTS TO:Contact Centre Sales ManagerBASED IN:Inland Region (Midrand)QUALIFICATION & EXPERIENCE: Grade 12 or equivalent Knowledge of customer service principles and practices Telephonic Sales Support Knowledge of administrative procedures Knowledge of security industry beneficial Fully bilingualJOB REQUIREMENTS & OTHER ATTRIBUTES: Computer literate (MS...

Gauteng, Midrand R R MonthlyCall Centre ConsultantMidrandR R12 000 CTCCall Centre Consultant needed for a HUGE client in the Printing services industry**Minimum requirements: - Matric Entry level position; 12 Years experience in a similar role No qualification is needed, but good telephone mannerisms and PC experience will get preference Daily tasks linked...

Salary: Market related**Location: Midrand**Job type: Permanent**Industry: FMCG**Reference Number: RDT.D.CCS **COMPANY DESCRIPTION:Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION:Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible...

Build a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam...

Outbound call centre agentOur Business is based in Johannesburg, Midrand.We are looking for Dynamic Outbound Call centre sales staff for telesales positions.Excellent Telephone Skills are requiredCustomer service oriented and candidate must work well in a teamTarget driven candidates are required to apply for this positionMust be able to work well under...

About Shared Mobility Africa:Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa.We are currently seeking a...

About Shared Mobility Africa:Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa.We are currently seeking a...

IntroductionMetropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but the...

Salary: Market related**Location: Midrand**Job type: Fixed Term Contract**Industry: FMCG**Reference Number: RDT.D.CCA **COMPANY DESCRIPTION:Our client, a well-established company within the FMCG sector is looking for an experienced Call Centre Agent to join their team on a fixed term contract basis.JOB DESCRIPTION:MAIN DUTIES & RESPONSIBILITIES: Internal...

Job Description: Level 2: Call Centre Sales Supervisor =Sales Outbound and ReconnectionJOB TITLE:Level 2 Call Centre Sales Supervisor (Customer Relations Coordinator Contact Centre) ReconnectionsMAIN PURPOSE OF JOB: Ensure every moving client of FADT is assisted according to the required process. Achieve the required appointment numbers for Reconnections and...

Role PurposeThis role is responsible for the overall management of all LITSA Customer, Network & Service management, quality, and reporting.The role manages the people, processes and tools required to maintain Network and Services availability and quality according to agreed KPI. This includes oversight and management of outsourced Network Operation Centre...

Direct Reporting Line:Senior Customer Relations OfficerVarsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

Vega School is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education...

Our client in the telecommunications industry is currently searching for a shift manager who will be responsible for planning and managing the daily call desk operations, shift schedules, agent's performance and customer escalations.- Duties:_ Ensure customers are updated on progress of faults and that all duties within the call desk are performed accurately...