Customer Retentions Agent

Don't be ordinary, be EXTRA-ORDINARY and join South Africa's fastest growing international gym company todayIgnite Fitness requires the services of a meticulous, well-spoken and customer-centric Retentions Agent to join its current staff complement at the Head Office of the company situated in Durbanville, Cape Town.We're looking for an individual that...

JOB SUMMARY: The retention agent is responsible for managing and maintaining new and existing client relationships, loyalty, driving growth, to ensure customer satisfaction and maximize Banxso's revenue retention by upselling, cross-selling, fostering long-term customer relationships and optimizing value.This position requires a persuasive, proactive and...

1. Conversion - Calling newly registered players to introduce our services and convert them into active, depositing players.Retention - Calling existing players (dormant, active, VIP, etc.), developing relationships with them specifically to upsell and gain more deposits.When necessary, calling pre-qualified leads with a view to converting into active...

WE ARE HIRINGThis is a fantastic opportunity to join a young dynamic organization. You will be responsible for contacting policy holders and negotiate payments and structure payment plans. With potential growth within the company, this could be just the opportunity that you've been looking for.Our position is aimed at individuals who are looking for better...

Our company is looking for vibrant minds and energetic individuals to join our Retentions Team, as a Retentions Agent.The role will be to improve Customer Satisfaction, by being proactive and reactive in retaining customers who have experienced service failure.Requirements:Grade 12Minimum of 1 year Diploma or related experience.Minimum of 2 years experience...

Great news amplify5 is growingAn exciting opportunity has emerged to welcome new members to our dynamic team.Are you passionate about fostering meaningful connections and helping customers navigate their evolving needs? Do you thrive on honest, open dialogue that builds trust and loyalty? If so, we invite you to join us as a Customer Retentions Advisor.As a...

Our company is looking for a resilient and confident leader to join our Retentions team.The role will be to ensure effective Service delivery, utilization of resources within the team and coordinate the execution of retentions strategies within the team.Requirements: 3 year Degree in Marketing / Communication / PR or related Minimum of 3 years' Customer...

Our client has an opportunity available for a Customer Service Centre AgentRequirements:Matric – essential3+ years in a Customer Service environment in a similar role with the ability, knowledge and skills in providing excellent customer service support – essential.Proficient in Microsoft Office 365 with a focus on applicable tools to execute areas of...

Retention Specialist***Location: Green Point, Cape Town (Hybrid)Salary: R360k - R453k per annumAbout the Role:The Retention Specialist is responsible for creating, implementing and analysing retention campaigns across all channels and at all stages of the customer lifecycle in order to retain customers and maximise customer lifetime...

Location: Green Point, Cape Town (Hybrid)Salary: R360,000 - R453,000 per annumAbout the role:The Retention Specialist is responsible for creating, implementing and analysing retention campaigns across all channels and at all stages of the customer lifecycle in order to retain customers and maximise customer lifetime value.Requirements:Relevant tertiary...

The Company:The Red FoxRole Name: Retention MarketerLocation: Noordhoek, Cape TownRole summaryThe Red Fox, an up-and-coming participant in the sports betting industry, provides bespoke marketing and operational support to two exciting brands, one mature and another emerging. As we strive to deepen our footprint, we're keen on extending our team with...

Seeking Call Centre Agents to start ASAP. Starting Salary R6000 + performance based incentives + night shift allowance. Transport provided for the late shifts.The purpose of this role is engage with the customer base through relationship building, first call resolution and exceptional service delivery.Benefits:Fixed Monthly SalaryMedical Insurance -...

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year.As part of our development, we are looking to strengthen our Call center Department and are looking for an experienced English-speaking Customer Support Agent, who is dedicated and customer-focused individuals to join our team.DESCRIPTION OF THE POSITIONThe main...

Role PurposeThe purpose of the Customer Service Agent role is to provide our customers with the best customer service experience. This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline company support,...

An exciting opportunity exists for individuals with Customer Service and or Sales experience to join our organisation as Customer Care Multiskilled Agents.The role will entail providing personalised solutions to customers, taking inbound calls and engaging telephonically with guests as a specialist in sales and reservations. You will also be having...

Seeking Call Centre Agents to start ASAP. Starting Salary R6000 + performance-based incentives + night shift allowance. Transport provided for the late shifts.The purpose of this role is engage with the customer base through relationship building, first call resolution and exceptional service delivery.Benefits:Fixed Monthly SalaryMedical Insurance -...

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year.As part of our development, we are looking to strengthen our Operations Department and are currently recruiting Customer Support French Agents, looking for new challenges within a dynamic and human focused company.DescriptionAs our Cape Town Contact Centre prepares...

They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Town.Job Overview:As a Customer Service Agent, you will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate will have...

URGENT:Customer Service AgentsPlease note that this is an entry level position.Must have customer service experience.We are seeking customer service agents for a Call Centre BPO located in Town. Basic + Medical and Pension benefits Permanent call centre opportunity Must be able to work rotational shifts for a USA campaign Transport after 7pm Nightshift...

We're Hiring: Customer Experience AgentWe are seeking a sharp, creative Customer Experience Agent to join our team and ensure customers have an exceptional and pleasant experience. Join our fast-growing business that is changing the e-commerce delivery landscape in South Africa.The RoleAs a part of the Customer Experience team, you will be the primary point...