Manager: Service Operations

Business unit, Department, Reporting Business Unit Solutions Department Network Solutions Job grade M5Core DescriptionResponsible for managing and controlling the resources required to deliver the contracted services to clients by being fully aware of the status of all services provided to the client, as well as to initiate interaction with the client for...

Business Unit, Department, Reporting Job grade/level M5 Business Unit Converged Communication Department Data Networks - Managed Network Security Services Position reports to Senior Manager: Security Network Operations Span of Control Core DescriptionResponsible for managing and controlling the resources required to deliver the contracted services to clients...

Core Description:Responsible to manage Openserve Commercial Operations, Openserve Customer Care Centre and for all commercial matters relating to Openserve Services' business imperatives. Provide inputs to and validation of all new agreements and the commercial implementation of such agreements. Development and management of the necessary commercial...

IntroductionThe Operations Manager function is aimed to provide a variety of management and professional support outcomes, across the Product, Operations and Implementation focus areas, with an emphasis on people, process and technology performance management. Operational Excellence, efficiency and digital transformation are key strategic objectives for this...

IntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role PurposeRequirements: Bachelor's degree in...

IntroductionThrough our client-facing brandsMetropolitan and Momentum,with Multiply (wellness and rewardsprogramme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role PurposeAn IBMi Administrator will work...

Minimum requirements:Matric and a bachelors degree/diploma or equivalent in Business Administration, Information Technology, or a related field.Certification in ITIL or other relevant frameworks would be beneficial but not a must.5+ Years in Call Centre or Customer Support Management roleExtensive experience in managing a team within a call center or...

INTERNAL SALES SPECIALISTTALISMAN is an established and successful Tool and Equipment Hire Company in the Construction Industry that was registered in 1993 and has been responsible for establishing a successful franchise network with over 100 owner-operated franchised stores in Southern Africa.We are looking for an Internal Sales Specialist in Hennopspark,...

Gauteng, Centurion Annually Cost To Company (Market related)A well-established financial services business is seeking to appoint a Operations ManagerDevelop functional unit business plans for both the life and non-life insurance business to contribute to the achievement of strategic objectives of the organization.Qualifications & Experience: Honours BCom in...

IntroductionRole PurposeAn IBMi Administrator will work closely with all other MMH BU's, Group IT and with the IBMi team. This role will report to the Group IT IBMi Manager and will require specific skills in the IBMi environment. This is a L1 position within the Group IT IBMi Technical Team.Requirements: Grade 12 or equivalent qualification Relevant IT...

Responsible for the Operational Management of the company's data centre and network infrastructure, technology (including Operational Technology), IT Security, end-user computing (EUC) and Service Desk as a support function to the business. Responsible for all operational aspects including day-to-day management of the relevant Support Teams, IT suppliers,...

Lead our Educational Support team and help us build learning communities that thrive._Same-old education? No thank you. We want more, and so we do things differently at Our vision is to develop learning communities that equip our students, teachers and parents to thrive.Individuals that thrive build and maintain meaningful relationships with others. They...

IntroductionMomentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a...

We are seeking an exceptional leader to spearhead the Centurion branch, a dynamic hub with immense potential for expansion. This is not your typical branch manager role; it's for a self-driven go-getter who thrives on challenges and relishes the freedom to make a real impact. You'll be the heart and soul of the branch, building a winning team, exceeding...

Gauteng, Centurion Market related Market relatedMonthly Cost To Company (Market related)A large Medical Health Care facility in the East of Pretoria has a contract vacancy for a Senior Operations Manager with the possibility of becoming permanent after 12 months.To provide leadership and manage various operational teams to ensure the achievement and...

SHOUT-IT-NOW believes in a world where youth are empowered to make the best choices for their own health and wellbeing.SHOUT-IT-NOW OFFERS COMPREHENSIVE, EASILY ACCESSIBLE SERVICES TO THE YOUTH, IN SAFEENGAGING SPACESWe are looking for a People Operations Services Consultant: Talent Management, to join our team based in our Centurion Office. This position...

Business unit, Department, Reporting Business Unit CPS Department Enterprise Infrastructure Cloud Reports To Chief of CPS Grade M3Core DescriptionResponsible for providing day-to-day direction and for defining and enforcing the service standards to be applied across the Service operations business unit and the associated customer base. Ensures that processes...

IntroductionRole Purpose The Service Manager is responsible for the implementation of the strategic plan. To manage and monitor the performance of Service consultants; as well as ensuring that client relationships are maintained and developed with the aim of retaining the correct calibre of clients on the book for as long as possible and reducing the risk of...

Business unit, Department, Reporting Business Unit CPS Department CFC Position reports to Senior Manager: Monitoring & Surveillance Job grade/level M5Core DescriptionOversee and manage the Service Management Technology (SMT) team to drive automation and to standardise and rationalise SMT tools across the entire infrastructure estate. To provide expert...

Key Responsibilities:Operations: Manage overall operations and is responsible for the effective planning, directing and coordinating of the Depots and On-Site Operations. Responsible for controlling assets (returnable packaging) and movement to and from all depots and customers nationally. Set and confirm operational standards and compliance requirements and...