Internal Sales Specialist

2 weeks ago


Centurion, Gauteng, South Africa Talisman Franchise Operations Full time

INTERNAL SALES SPECIALIST


TALISMAN is an established and successful Tool and Equipment Hire Company in the Construction Industry that was registered in 1993 and has been responsible for establishing a successful franchise network with over 100 owner-operated franchised stores in Southern Africa.

We are looking for an
Internal Sales Specialist in Hennopspark, Centurion.

THE TOP PRIORITIES OF THE ROLE ARE:

  • To manage incoming calls and customer service inquiries, generate sales, and identify and assess customer needs to achieve satisfaction.
  • To build & maintain good relationships with customers
  • Generate customer quotations
  • Achieve sales targets
  • Stock management
  • Managing backorders
  • Procurement of stock, as and if needed
  • Sales and related administration

THE PURPOSE OF THE ROLE IS TO:

Communicate with our clients in order to understand their needs and requirements to ensure a smooth sales process and good overall customer experience.


IF YOU HAVE THE FOLLOWING QUALITIES, THEN THIS ROLE IS FOR YOU:

  • Patient, empathetic, and passionately communicative
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and callhandling quotas
  • Customer orientation and ability to adapt/respond to different types of characters
  • Attention to Detail
  • Excellent Customer Service Skills
  • A passion for helping others and finding the best outcome
  • Dedication and persistence to see all tasks through to the conclusion
  • Routineorientated, methodical, thorough, compliant
  • Ability to multitask, prioritize, and manage time effectively
  • Ability to work in a team and independently
  • Wellpresented and professional
  • Ability to work under pressure
  • Strong phone contact handling skills and active listening

THE MINIMUM REQUIREMENTS FOR THE ROLE ARE:

MUST HAVE'S

  • Matric or Equivalent
  • Excellent customer service ability with at least 2 years of internal sales or customer servicing type experience
  • Fully bilingual (English & Afrikaans)
  • Proficient in Microsoft Office
  • Strong numeracy and administrative skills

WILL COUNT IN YOUR FAVOUR

  • Previous Pastel Evolution experience
  • Any technical/construction/tooling or similar background or knowledge

Job Types:
Full-time, Permanent

Salary:
R12, R15,000.00 per month

Ability to commute/relocate:

  • Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required)
Application Deadline: 2023/08/14

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